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Reviews of Studios2Let Bloomsbury

3.5 out of 5
Studios2Let Bloomsbury
36-37 Cartwright Gardens, London, England

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1210 reviews" "
Rating 8 - Good. 442 out of 1210 reviews" "
Rating 6 - Okay. 171 out of 1210 reviews" "
Rating 4 - Poor. 92 out of 1210 reviews" "
Rating 2 - Terrible. 48 out of 1210 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary, Bolton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful find at last minute. From check in to check out I had not one problem... the young lady on reception was extremely helpful as was the gentleman who who helped her find me on the system as my booking literally just got confirmed. The staff allowed me to keep my luggage safe before check in as I was early. The room was lovely as was the solitude of a garden space... the little bird is cheeky though. Turned my back it was having spagetti. A wonderful hotel I will visit again soon.
Stayed 1 night in May 2024

10/10 Excellent

Stacey R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Provided coffee etc and towels when you needed them. Was clean and convenient location to bus and tube transportation.
Stayed 11 nights in Apr 2024
Response from Angie-reception on 9 May 2024
Dear Stacey R,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

6/10 Okay

Alice

Travelled with family
Disliked: Staff & service
The property's location is excellent, very close to Russell Square Tube station and King's X station. The furniture in the studio is simple but very functional. A great plus. Cleanliness can be improved, especially the bathroom. Stronger odor killing detergent should be used. Quite disappointing that staff members refuse to help elderly customers with the luggage. Even though the property description does say that there is no elevator, but it will help to avoid any misunderstanding to specify the number of floors in the building and state clearly that no luggage help is available. It's much better to set correct expectations up front than putting elderly customers in a difficult to handle situation after a long flight. I have a second reservation a few weeks later after the cruise, the front office helps by putting a note to give me lower floors next time.
Stayed 3 nights in Apr 2024
Response from Angie-reception on 9 May 2024
Dear Alice,Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to the reception desk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

4/10 Poor

Davina

Disliked: Cleanliness, amenities, property conditions & facilities
The room was obviously a student let previously. The bed was very small for 2 with no headboard. Bed was pushed up against the wall so difficult to get in . Also No bedside tables . Very basic interior and an unwelcoming smell . Didn’t open patio door as saw mice outside. Very disappointed. Had no need for microwave etc . Would have liked more room for the amount paid .
Stayed 1 night in May 2024
Response from Angie-reception on 9 May 2024
Dear Davina,Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to the reception desk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 Okay

Gina

Travelled with partner
The inside needs to be updated and cleaner!
Stayed 6 nights in May 2024
Response from Angie-reception on 9 May 2024
Dear Gina,Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to the reception desk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 3rd time we have stayed at Studios2let in London, and we will definitely be back. It is convenient to everything, It is great having a kitchen, the staff are friendly and helpful, the room is clean. My only negative is I would have liked to have another chair.
Stayed 6 nights in Apr 2024
Response from Angie-reception on 9 May 2024
Dear Ian,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angie-reception on 9 May 2024
Dear Dirk,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 Good

Ronald

Travelled with family
Liked: Amenities
The stairs in the building need repair and the hallways were cluttered
Stayed 3 nights in Apr 2024
Response from Angie-reception on 5 May 2024
Dear Ronald,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

8/10 Good

Ronald

Travelled with family
Liked: Amenities
I enjoyed the room. The stairs were in disrepair and the entrance was cluttered with large bags of what appeared to be laundry
Stayed 2 nights in Apr 2024
Response from Angie-reception on 5 May 2024
Dear Ronald,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities
Check in was easy and I was able to get a room about an hour before check in time which was amazing after a long overnight flight. Minor complaints: The lack of outlets in the bathroom. The only mirrors in the room were in the bathroom with no outlets and in the kitchen. I essentially I had to blow dry my hair and flat iron it in the kitchen area. This can’t necessarily be helped but the room was a downstairs room meaning I was in like a basement level room and the windows were very drafty. I couldn’t figure out how to turn up the heat and the instructions weren’t very clear so I spent a lot of my nights bundled up struggling to stay warm. It wasn’t unbearable just mildly annoying. The last thing is the refrigerator didn’t seem to work very well which was disappointing as I booked the room mostly for the use of the kitchen. It seemed like I couldn’t find a happy medium with the temperature. It was either too low and the food felt too warm or once I got it high enough that it felt cold enough to keep everything safely chilled, everything froze. All in all a decent experience and may book again if I’m in need.
Stayed 5 nights in Apr 2024
Response from Angie-reception on 5 May 2024
Dear Brittney,We are delighted to have provided you with suitable accommodation for your trip here. Thank you for letting us know about parts of the stay that didn’t work for you. We will be happy to introduce improvements in those areas for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!

4/10 Poor

Renee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia should be more thoroughly checking the offerings. We booked a superior room with a courtyard terrace and mini-kitchen. An apartment/hotel. We paid extra for this offering. It was in the basement. The terrace (patio) was below the courtyard. We looked at a cement wall. We had to look up to see the sky. It was like we were staying in a bunker! There wasn't any room service, limited towels and other amenities. You had to go to the front desk each day with your dirty items and request clean. Sometimes they didn't have any clean so you would have to go back. It was ridiculous. We were having a vacation that was rare for us. We were out everyday, no time to visit the front desk seeking towels. In the end we made it work. And perhaps the upper level rooms are fine. But it has hostel vibes. And our room certainly didn't look anything like the photos. The photos are not a true representation of the accommodation offering. Again, Expedia should be checking what it is promoting.
Stayed 8 nights in Apr 2024
Response from Angie-reception on 4 May 2024
Dear Renee,Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to the reception desk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.We wish you all the best!

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Tube and not overly busy. Four flights of stairs was hard with luggage though. Good place to stay.
Stayed 1 night in Apr 2024
Response from Angie-reception on 3 May 2024
Dear Lisa,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just returned from a 2 week stay at Studios2let Bloomsbury. Excellent location close to public transportation. Very quiet neighborhood, but just around the corner are shops and pubs. We found the property to be well maintained, a small, but well appointed full kitchen, and very comfortable bed. The staff was amazing, always with a cheery attitude, and excellent knowledge of the area. Many thanks to Gian, Naomi, and Aistijus for all of their assistance and patience. There is a laundry room in every building, making extended stays all the more acceptable. We felt that the price that we paid for our stay was quite conservative for what Studios2let offers. See you next year!
Stayed 13 nights in Apr 2024
Response from Angie-reception on 2 May 2024
Dear Richard,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. ! We will share this with the rest of the team to let them know to keep up the amazing work! We are indeed looking forward to your next visit!

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Staff could have been more informative.
Stayed 1 night in Apr 2024
Response from Angie-reception on 2 May 2024
Dear David,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Naomi on 29 Apr 2024
Thank you for your lovely feedback! We truly hope to see you again in the future, it was our pleasure. Have a wonderful day! Greetings, Naomi, Reception

10/10 Excellent

Orysia

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative, no elevator.
Stayed 6 nights in Apr 2024
Response from Angie0reception on 25 Apr 2024
Dear Orysia,Thank you so much for the fantastic rating, we appreciate it! We would love to have a lift, unfortunately, our establishment is listed and we cannot have it. All the best and we hope to welcome you back in the near future.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a great price
Stayed 1 night in Apr 2024
Response from Angie-reception on 24 Apr 2024
Dear David,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 Good

Beth, Newton

Travelled with group
Flat 10 in building 40 needs attention. The heat was not working the first night but was repaired the next day. The hook in the bathroom that was missing (except for the holes where it had been) left no place to hang a towel. There is no shelf or place in the shower for soap or shampoo etc. These are little things that affect the enjoyment of one’s stay and should be addressed. Otherwise it’s a great location.
Stayed 7 nights in Apr 2024
Response from Naomi on 24 Apr 2024
Dear Beth,Thank you for your kind review! We truly hope to see you again in the future, it was our pleasure. Our team is trying their best to improve our facilities as soon as possible - we hope to provide you with better experiences if you would give us another chance. Have a wonderful day! Greetings, Naomi, Reception

8/10 Good

Richard

Stayed 10 nights in Apr 2024
Response from Naomi on 20 Apr 2024
Thank you for your kind feedback! We truly hope to see you again in the future, it was our pleasure. Have a wonderful day! Greetings, Naomi, Reception

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked Studios2Let based on the reviews of the property and the reasonable cost per night for the standard room. The hotel is at a walking distance from Saint Pancras train station, which is very convenient. The neighborhood is quiet in general, close to many restaurants and cafés. Regarding the room, it is small but well maintained, very convenient for a short stay. The bed is comfortable and the sheets clean. A couple of cons: - The building does not have elevator hence you must be prepared to use the stairs or request a room in the ground floor. - The bathroom of the standard room is quite small which may result inconvenient for tall people. I travelled with my wife and will certainly book it again in the future.
Stayed 2 nights in Apr 2024
Response from Naomi on 18 Apr 2024
Dear Alvaro,Thank you for your kind words and lovely feedback! Please, accept our sincerest apologies for the inconvenience - unfortunately, the type of our building does not make it possible to install an elevator. We truly hope to see you again in the future, it was our pleasure. Have a wonderful day! Greetings, Naomi, Reception

4/10 Poor

Kristen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was unclear to us that by staying here you didn’t get your room cleaned daily, you didn’t get any of your coffee /tea filled daily, you didn’t get new towels every day unless you brought them to the front desk. I had to dump my own garbage. and go to the front desk and ask for toilet paper. This was not disclosed to us when we booked. We were under the impression that this was a hotel, and was told that you have to book for seven days to get your room cleaned once and for anything else you have to do it yourself. I never ever ever would have booked your head I’d known so. We’re on vacation And we would’ve paid more somewhere else. The price of this unit not only was super small for the price and had zero amenities. Our friend stayed right down the street for $60 a night and got full service.
Stayed 2 nights in Apr 2024
Response from Naomi on 15 Apr 2024
Dear Kristen,Thank you for your review! Please, accept our apologies for the low experience. Our team is trying their best to improve our facilities, we truly hope to see you again in the future, if you would give us another chance. Have a wonderful day! Greetings, Naomi, Reception

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Naomi on 13 Apr 2024
Dear Matt,Thank you for your kind review! We truly hope to see you again in the future, and we wish you a lovely day. Greetings, Naomi, Reception

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location near Kings cross, Euston and Russell Square tube stations.
Stayed 5 nights in Apr 2024
Response from Naomi on 10 Apr 2024
Dear Cynthia,Thank you for your kind feedback! It was our pleasure to welcome you, and we truly hope to see you again in the future. We wish you a wonderful day! Greetings, Naomi, Reception

8/10 Good

peter, Oldbury

Liked: Cleanliness, staff & service
Comfortable, quiet and convenient. Bathroom a bit tight. Helpful, friendly staff
Stayed 2 nights in Apr 2024
Response from Naomi on 8 Apr 2024
Dear Peter,Thank you for your kind words and lovely feedback! We hope to see you again in the future. Have a wonderful day!Greetings, Reception

6/10 Okay

David, Toronto

Could have been cleaner and not everything worked. Staff was helpful.
Stayed 4 nights in Mar 2024
Response from Angie-reception on 23 Mar 2024
Dear David,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 Good

Lucienne

Very clean and well designed premises. Helpful concierges. The lighting could be better in the cupboard area. It’s very compact but a very good deal. Great location.
Stayed 7 nights in Mar 2024
Response from Angie-reception on 21 Mar 2024
Dear Lucienne,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent, all facilities are clean, kitchenwares well equipped, reasonable pricing versus the room spacing.
Stayed 3 nights in Mar 2024
Response from Angie-reception on 16 Mar 2024
Dear Douglas,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location. I will definitely stayed there again. I will recommend this hotel to family and friends...... i give this hotel a 5 star.
Stayed 6 nights in Feb 2024
Response from Angie-reception on 13 Mar 2024
Dear Anthony,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 Excellent

Daniel, ASHBURN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here if your focus is to visit treassures of knowledge on museums AND if you are fit to walk for a number of hours. Expect simplicity and practicity, no luxury. Be sure not to bring a car :-) you wont need it. Subway, british library and british museum are walkable. Buckinham (say hello to Camilla for me), London eye, big ben and others are walkable. 1hour metro to LHR Stay on an executive suite, ask for 4th floor for zero noise... after walking so much, you are going to need it (no elevators, luggage will be a problem if you are not fit). Made breakfast on mini kitchen ourselves. Pubs and restaurants near by Brgds Daniel
Stayed 3 nights in Mar 2024
Response from Angie-reception on 8 Mar 2024
Dear Daniel,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Good

Jeffrey, St Helens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here many times and find it very easy to commute to other parts of London. Nice area.
Stayed 3 nights in Dec 2023
Response from Angie-reception on 8 Mar 2024
Dear Jeffrey,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

6/10 Okay

carla

Stayed 2 nights in Feb 2024
Response from Angie-reception on 8 Mar 2024
Dear carla,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 Excellent

Roland

Stayed 1 night in Feb 2024
Response from Angie-reception on 29 Feb 2024
Dear Roland,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

8/10 Good

Yasamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a short walk from St. Pancras if taking a train into the city. The area around the hotel is very nice and peaceful. The staff is great! The apartments could use some minor renovations.
Stayed 2 nights in Feb 2024
Response from Angie-reception on 26 Feb 2024
Dear Yasamin,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

10/10 Excellent

Jan, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024
Response from Angie-reception on 26 Feb 2024
Dear Jan,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

8/10 Good

Erika

Liked: Cleanliness, property conditions & facilities
Close to everything!
Stayed 1 night in Feb 2024
Response from Angie-reception on 17 Feb 2024
Dear Erika,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Angie-reception on 17 Feb 2024
Dear Shawn,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice secure place to stay
Stayed 1 night in Dec 2023
Response from Angie-reception on 14 Feb 2024
Dear Ian,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 Excellent

Aya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very conveniently located. TV wasn’t working but was fixed the next day. Nice to have a kitchen in the room.
Stayed 3 nights in Feb 2024
Response from Angie-reception on 10 Feb 2024
Dear Aya,Thank you for choosing us and giving us a perfect 10/10 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Not bad at all, great location
Great location few mins walk from King’s Cross station. Check in was easy and our room was ready early so we went straight in. Staff were lovely. Overall the cleanliness wasn’t brilliant. The bed and linen were immaculate but the floor not so much in corners but overall good enough. The bathroom was small but had everything u needed including an emergency dental kit that my partner needed. Shower was quite powerful too. Towels were also provided. The only bad thing to say about this place was the mattress was rock hard like a futon mattress. No bounce in it whatsoever. I do have back issues and like a hard bed but this was really hard although I was so tired I slept anyway. Would I stay here again? Yes
Stayed 1 night in Feb 2024
Response from Angie-reception on 10 Feb 2024
Dear Jamie,-We're delighted that you enjoyed your recent stay with us, as reflected in your rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 10-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Angie-reception on 10 Feb 2024
Dear Steven,Thank you so much for your positive rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot! It's tiny, but homey. I really enjoyed it. And great price considering the location. Highly recommend
Stayed 3 nights in Jan 2024
Response from Angie-reception on 3 Feb 2024
Dear Devyn,Your 10/10 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

4/10 Poor

Jade

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There were construction works happening during my stay and my room was right next to them so it was very noisy and disruptive. Woke me up at 8:30am and I couldn’t open my curtain because the workers were near my window. However the layout of the room, kitchen facilities and bed were fine.
Stayed 2 nights in Jan 2024
Response from Angie-reception on 3 Feb 2024
Dear Jade,-We appreciate your choice to stay with us and for sharing your thoughts. Your feedback is important to us. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

8/10 Good

kyuma

Stayed 5 nights in Jan 2024
Response from Angie-reception on 1 Feb 2024
Dear kyuma,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Angie-reception on 1 Feb 2024
Dear Herbert,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Angie-reception on 1 Feb 2024
Dear Jonathan,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

6/10 Okay

Karen

Stayed 1 night in Jan 2024
Response from Angie-reception on 1 Feb 2024
Dear Karen,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for those who like it hot
Excellent value, very convenient for St Pancras. Perfect for a night or 2 as long as you aren’t expecting to cook a 3 course meal. Too hot though
Stayed 1 night in Jan 2024
Response from Angie-reception on 1 Feb 2024
Dear Anonymous,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

10/10 Excellent

Jade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, spacious and love how it also has a kitchen too. Room layout and style nice overall.
Stayed 1 night in Jan 2024
Response from Angie-reception on 1 Feb 2024
Dear Jade,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

4/10 Poor

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities
It was freezing cold and the building was really run down
Stayed 1 night in Jan 2024
Response from Angie-reception on 1 Feb 2024
Dear Benjamin,Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to the reception desk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Annmarie

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Angie-reception on 1 Feb 2024
Dear Annmarie,Thank you for choosing us and giving us a perfect 10/10 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.