I stayed for 3 nights at this beautiful hotel this week, and would like to pay tribute to the fantastic, friendly and helpful staff. From the minute I arrived until the moment I left, every member of staff – from reception to restaurant, room service to housekeeping - that I met was kind, friendly and could not do enough to help. The hotel has a great customer service culture.
My room (room 428) was spotlessly clean, spacious, well-equipped, and had a breathtaking view across the Thames – to wake up to the beautiful sunrise really set me up for the day.
Would highly recommend this hotel for all the above reason.