Is Grantly Hotel, London Shepherd's Bush pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grantly Hotel, London Shepherd's Bush?

Self-parking is available for GBP 10 per day. Limited spots are available.

What time is check-in at Grantly Hotel, London Shepherd's Bush?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grantly Hotel, London Shepherd's Bush?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grantly Hotel, London Shepherd's Bush located?

Located in Hammersmith and Fulham, this hotel is within 1 mile (2 km) of Westfield London Shopping Centre, Kensington High Street and Olympia Events. Hyde Park and Marble Arch are also within 3 miles (5 km). Shepherd's Bush Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

Grantly Hotel, London Shepherd's Bush Reviews, Deals & Photos 2025

About the area

Hammersmith and Fulham, a neighbourhood in London, is home to Grantly Hotel, London Shepherd's Bush. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and London Eye. Check out an event or a game at Royal Albert Hall, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed.

Visit our London travel guide

10/10 Excellent

Steve

26 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean excellent location great staff

Stayed 2 nights in Feb 2023

8/10 Good

Zeiad

30 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

10/10 Excellent

Ahmed

3 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place and value

Stayed 1 night in Mar 2023

8/10 Good

Rohit

2 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory stya

Very pleasant stay, good staff and great location

Stayed 2 nights in Sep 2022

10/10 Excellent

Shinji

27 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is close to the subway stations and is surrounded by many restaurants and a huge shopping mall. The Italian restaurant next to the hotel is cheap and tastes good. The hotel staff are very kind.

Stayed 6 nights in Jul 2022

8/10 Good

Maddison

10 Oct 2022

Liked: Cleanliness, staff & service

The room was ok, great location and nice staff. Shower was quite temperamental and the bed was rock hard!

Stayed 1 night in Oct 2022

8/10 Good

Gerard

17 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

Comfortable beds, bit small, but nothing worth complaining about. Helpful staff at reception

Stayed 1 night in Sep 2022

8/10 Good

Christiane

2 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service with a Smile

We went there as a group and the staff were extremely welcoming and accommodating and did their best to make sure we had all we needed. The hotel is simple but comfortable and the breakfast feels home made. Also very well located with the underground, overground and buses to easily reach all the main locations in central London.

Stayed 6 nights in Jul 2022

8/10 Good

Niki

27 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Feels welcomed as a single parent with 2 children and safe staying in the hotel. Walking distance from oy family members who I come to London to visit

10/10 Excellent

Maria Lisette

12 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I don’t remember seeing free breakfast when I booked this hotel but I’m so glad they have free breakfast. This hotel is far from London’s main attractions but it’s close to subway and Westfield.

Stayed 1 night in Aug 2022

10/10 Excellent

Bernard

15 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff. Changed room as with elderly friend struggling with stairs.

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

8 Jul 2022

Disliked: Cleanliness, property conditions & facilities

Dingy Hotel

This hotel is dingy. Holes in the carpet and broken mirrors fixed with tape. The location is OK but it’s overpriced for what you get.

Stayed 1 night in Jul 2022

10/10 Excellent

Katsufumi

22 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quite clean room, stairs etc

Stayed 1 night in Feb 2023

2/10 Terrible

Catriona

18 Aug 2022

Disliked: Staff & service

Only hotel this month asked for ID and stayed in 6 this month alone. Needs to be made clear at booking and reason given .

Stayed 1 night in Aug 2022

6/10 Okay

Aysha

1 Oct 2022

Disliked: Amenities

The best thing about this property is the location. Close to the train and bus. Cleaning services were not the best at the hotel; we expected it to be a small room but hope the amenities would make up for that, it didn't. The towels provided were worn out and no elevator in the building with large suitcases is a NO.

Stayed 8 nights in Sep 2022

2/10 Terrible

Karen

18 Nov 2023

Disliked: Staff & service

Arrived at the hotel for my 8 night stay in the evening, to be informed the booking had been cancelled months before and I should have been told and refunded.

Stayed 8 nights in Nov 2023

2/10 Terrible

Malcolm

10 Dec 2022

Disliked: Cleanliness

Ridiculously overpriced. Tiny room. Stained beds. Tatty furniture.Tiny bathroom with lingering sewage smell and in dire need of a deep clean.

Stayed 2 nights in Dec 2022

2/10 Terrible

Nicola

1 May 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT BOOK WE TRAVELLED HUNDREDS OF MILES TO ARRIVE AND THEY SAID THAT THE HOTEL WAS CLOSED TO THE PUBLIC THEY OFFERED NO SUPPORT OTHER THAN TO TRY AND CHARGE US £344 TO BOOK US ELSE WHERE ON TOP OF THE £288 WE HAD PAID WE WERE TWO WOMEN TURFED ON TO THE STREETS WITH NO WHERE TO GO

Stayed 2 nights in Apr 2023

2/10 Terrible

Jordaan

25 Apr 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

An hour before I was due to arrive I received an email that the hotel could no longer honour my booking. Due to them over booking rooms. After they had taken payment.

Stayed 3 nights in Apr 2023

2/10 Terrible

Lester

23 Jun 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discussing filthy dirty cramped

The most discussing filthy dirty cramped doss house. I am a gold member and have over 550 nights with Hotels.com. How dose this place have a star rating we left so lost my money. I had trouble loading photos so go to Trip advisor and see for your self. Do your self a favour and stay well clear you have been warned.

Stayed 1 night in Jun 2022

2/10 Terrible

Marianne

20 Jun 2022

Disliked: Cleanliness, amenities, property conditions & facilities

I stayed at this property because it was the cheapest place available ($307 Cdn) when I was stranded at Heathrow Airport with thousands of other travelers. I could have cried when I saw the place. Mold in the bathroom, the hairdryer per their ad is from the 1960's, below grade, small and depressing. I didn't sleep under the covers and I didn't use the shower because it was so disgusting.

Stayed 1 night in Jun 2022

6/10 Okay

Rhema

10 Oct 2022

Liked: Staff & service

I booked a deluxe double room but it was not deluxe in the slightest. The bathroom was tiny and the toilet had a crack in the seat. Thankfully we were only there after a night out in London. Our room on the ground floor was exceptionally noisy too. On the positives the bed was comfy and there is a fridge/freezer in the room. Car parking is an additional £10.

Stayed 1 night in Oct 2022

8/10 Good

David

11 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived early and were able to leave our bags in the store room, and we’re given our key for when we got back from a concert in Wembley. We asked the receptionist to use a bathroom and were sent down to a basement, which to be honest was a bit grim, and left us a bit concerned what the room would be like when we eventually got to it late that evening. Turned out there was no reason to be worried as the room was bright and clean with everything we needed to crash for the night. Shower pressure was a bit rubbish but not the end of the world. Overall it was good value for money and served its purpose. I’d use the hotel again.

Stayed 1 night in Sep 2022

4/10 Poor

Wai Yin

8 Mar 2023

Disliked: Staff & service, property conditions & facilities

Okay but won't be returning

Room was okay but walls are thin and I could hear TV in next room. Also room at bottom of some uncarpeted stairs so could be noisy. Must have had a cooker/hob at some point as there was an extractor fan. Large domestic fridge behind a door which was bit random. Room not great if you have accessibility issues as bathroom down a couple of steps. Walk in shower at first looks great but then you look up to ceiling and can see mould.

Stayed 1 night in Feb 2023

6/10 Okay

Daisy

16 Nov 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Would only stay if I HAD to

The staff at the front desk weren’t the most talkative people - I got ‘checking in?’ ‘Name’ ‘ID’ ‘your room is through there’. No hello, no information, nothing. The room itself was okay in terms of size and everything you’d need in a room. But it wasn’t clean - there was crusted on stains on the bed frame and yellow stains down the wall next to the bed. The curtains were ripped and Some of the fixtures in the bathroom were extremely loose on the wall. Very much in need of a refurb - and a proper paint job. Would only come back if I HAD to due to super convenient location. But would definitely not be my first choice.

Stayed 1 night in Nov 2022

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