Pros: location close to shopping and dining, close to tube/buses, pristinely clean room, great shower, nice in-room amenities, extremely comfy beds! Double “twin” beds are actually full-size.
Cons: had a rough first few nights due to our room being over the hotel’s loading garage, loud middle of the night noise disrupted our sleep. Staff kindly switched our room which was much quieter. For a 5 star hotel, there should be more consideration around this. We also requested turn down service at check-in but never received it.
Overall, a nice stay with nice staff and would recommend.