- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid, avoid, avoid!
The stay was terrible. The room was unclean, small and cramped. The showers in the entire flat made a high pitched whine when turned on. Our room was in a flat of 11. With loud, slamming doors keeping us up all night, and a terrible mattress on an 3/4 bed, we did not sleep. Eventually we left the property one night into our 3 night stay. We had to liaise with Hotels.com for 3 hours to do so, and agreed a refund with staff. I understand the hotel manager is now refusing to refund the stay and Hotels.com say they cannot assist further. I cannot say strongly enough how much you should avoid this place. It’s a student bedroom in a lower quality student flat then when I attended university 5 years ago.