London Excel - O2 Arena - London City Airport

Property class: 4

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Located close to Excel London and The Arena, London Excel - O2 Arena - London City Airport provides a corner/local shop, a terrace and 2 coffee shops/cafes. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Laundry room
  • Kitchen

Room options

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Premium Apartment, 2 Bedrooms, City View

  • City view
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Single Sofa Bed and 1 Double Sofa Bed

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About the area

Docklands, a neighbourhood in London, is home to London Excel - O2 Arena - London City Airport. Notable landmarks in the area include Tower of London and London Bridge, and travellers wishing to experience a bit of culture can try The Arena. Enjoy an event or a match at Excel London, and consider making time for Sky Garden—a top attraction that's not to be missed. Visit our London travel guide
Map
Connought Heights, London, England, E16 2FR

What's nearby

  • A modern bridge with a clear blue sky and a large building in the background.
    Excel London
    14 min walk - 1.2 km
  • A historic castle with towers and a river in the foreground.
    River Thames
    6 min drive - 2.3 km
  • Thames Barrier Park
    1 min walk - 0.2 km
  • One Life @ Silverworks Island
    9 min walk - 0.8 km
  • Royal Victoria Bridge
    16 min walk - 1.4 km

Getting around

  • Pontoon Dock Station
    3 min walk
  • Westcombe Park Station
    9 min drive
  • London (LCY-London City)
    3 min drive

Restaurants

  • Caffè Nero
    13 min walk
  • Costa Coffee
    20 min walk
  • Subway
    8 min drive
  • Sandwich & Co.
    19 min walk
  • Juniper & Co Bar & Kitchen
    13 min walk

About this property

London Excel - O2 Arena - London City Airport

  • Upscale hotel near Excel London
  • Located close to The Arena, London Excel - O2 Arena - London City Airport provides a corner/local shop, a terrace and 2 coffee shops/cafes. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also find perks such as:
    • Free self-parking
    • Express check-out, a lift and smoke-free property
    • ATM/banking services
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding, as well as perks such as free WiFi and dining tables.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and sofa beds
    • 2 bathrooms with shower/bath combinations and free toiletries
    • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

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Frequently asked questions

Is London Excel - O2 Arena - London City Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at London Excel - O2 Arena - London City Airport?

Self-parking is free at this property.

What time is check-in at London Excel - O2 Arena - London City Airport?

Check-in start time: 3 PM; check-in end time: 11 PM. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at London Excel - O2 Arena - London City Airport?

Checkout is at 11:00 AM. Late checkout is available for GBP 50 (subject to availability).

Where is London Excel - O2 Arena - London City Airport located?

Located in Docklands, this hotel is 0.9 mi (1.4 km) from Excel London and 1.8 mi (2.9 km) from The Arena. Tower of London and Sky Garden are also within 6 mi (10 km). Pontoon Dock Station is only a 3-minute walk and London City Airport DLR Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

London Excel - O2 Arena - London City Airport Reviews

7.0

Good

8.0

Cleanliness

6.0

Location

5.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

6/10 Okay

Laundry “facilities” as advertised is only a washer, no dryer. This means you will have to hang your clothes and towels to dry on the balcony. Also, you are only provided one set of towels per person for stays up to 7 days, which means if you want clean towels you can wash them and then hang them to dry. I realize this is normal in Europe but if you know people from the US especially are renting from you then it should be communicated that there is no dryer and to bring extra clothes so you don’t have to wash. Also, not all toiletries promised were provided, only body wash. Close to an airport and train so it can be noisy if you sleep with the windows open.
Stayed 6 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Pros: Easy access to bus lines & DLR station. Area felt safe for most part, even at night. Place is nice & pictures were representative of what to expect. Everything seemed clean & carpeting in bedrooms looked fairly new. Locking mechanism is finicky & tricky, requiring reading & testing to understand what needed to be done. But once you got the hang of it, felt very safe. Enough "beds" for 6 grown adults: 2 in each bedroom, couch (in picture) converts to a bed, & single futon seat that can lay out (description in listing was not clear). Cons: Communication left a lot to be desired. It was Easter weekend so some slack should be given. But took almost entire stay to get extra Smart Keys for group. Not knowing digital smart key via smartphone was used until day in advance, was not possible to get it all taken care of before weekend started. Emailed multiple times, but was told my emails were not going through, even though my first email went through and I continued to reply to the original message. Had to call twice to finally get Smart Keys set up for 2 other people (total of 3). Physical key exists, but don't have access to it until once inside. Advance notice would have been preferable. The Smart Key for front door REQUIRES a smartphone & doesn't always respond quickly. Kitchen sink not installed correctly. Couch & futon "bed" are very uncomfortable. Water heater set on timer; no hot water between 12-6:30am. Shower drain of in-suite bathroom not cleaned out well.
Stayed 6 nights in Apr 2023
Verified review

8/10 Good

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019