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Reviews of Kew Studios and Rooms

3.5 out of 5
Kew Studios and Rooms
271 Sandycombe Road, Kew, Richmond, England

Reviews

7.0

Good

Rating 10 - Excellent. 75 out of 363 reviews" "
Rating 8 - Good. 120 out of 363 reviews" "
Rating 6 - Okay. 85 out of 363 reviews" "
Rating 4 - Poor. 53 out of 363 reviews" "
Rating 2 - Terrible. 30 out of 363 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Hanson

Stayed 1 night in May 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service
Very easy to find, parking no problem. The room was clean and had all the basics needed. Great location. Would stay again!
Stayed 2 nights in Apr 2024

8/10 Good

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy… appreciated that I was left alone.
Stayed 8 nights in Mar 2024

4/10 Poor

Deanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Samuel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Precious

Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute accommodation choice after our original accommodations fell through. Clean comfortable and quiet in a wonderful safe neighbourhood next to Kew Gardens and an insta-viral Kew Station coffee shops! We were married on the Leap Year and will fondly remember Kew Studios and Rooms!
Stayed 8 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at Kew Studios and Rooms
Had an excellent stay at Kew Studios and Rooms. The hotel was easy to find. close to the Kew Gardens metro station, and the staff were attentive and able to direct me to my room quickly and efficiently. The room was a good size and had a comfortable bed, a television, kettle with tea and coffee, and heaters that weren't required. The washroom next door was spacious and quite clean, the shower worked well. All in all excellent value for money and I would definitiely stay there again..
Stayed 4 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Catherine, Norwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, just close to Tube and National Archives.
Stayed 1 night in Jan 2024

6/10 Okay

Tamsin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Great location for Kew Gardens. Room clean enough. Big enough. Bathroom no shower screen or bath mat so slippery floor. Broken furniture in bedroom but fine for one night stop over. Heard shouting and swearing in the morning which was disconcerting. Phoned owners who said all was well!
Stayed 1 night in Jan 2024

4/10 Poor

Sharon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tried to contact the owners for 24 hours by land line phone, 3 mobile phone numbers, email, text and expedia messaging, no response before checkin. One mobile phone number didn’t connect and the others went to voicemail. Left several messages but no one replied. had no idea if anyone was going to be there to let us in. Unusually for me i hadn't checked the reviews beforehand. Wish i had. It was convenient for Kew gardens but that’s all i can say.
Stayed 1 night in Dec 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
It’s not a hotel, it’s a house with sparsely furnished rooms and paper thin walls and a very cheap mattress. Amenities include: loud arguing, neighbours, the strong smell of marijuana and the police being called on other guests. It’s cheap for good reason. Never again.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

George

Stayed 1 night in Nov 2023

6/10 Okay

CERITH

Stayed 1 night in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Sep 2023

8/10 Good

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for my purpose in the area of going to the nearby cemetery to visit. The Richmond area is also known to me and it is very pleasant to stay in that area near the river Thames and visit historical places. The bus stop was outside the property and Kew Gardens underground very near. There was a good selection of restaurants, coffee places and shops by Kew Gardens Station and also in Sandycombe Road where the property is situated. The negative side was that the underground trains travel at the back of the studio where I was staying. It disturbed my sleep the first night but not the second as my brain obviously had become accustomed to the background noise. I would stay again here. The host was polite and welcoming and so was the cleaner.
Stayed 2 nights in Sep 2023

6/10 Okay

Antulio

Stayed 1 night in Aug 2023

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
No.
The loo seat was loose & the window blind in my room fell off when I closed it. There was no remote for the tv & the front door key didn't work properly "there is a knack to it" apparently.
Stayed 1 night in Aug 2023

2/10 Terrible

Kaddy

Travelled with group
Disliked: Staff & service, property conditions & facilities
horrible rude hosters
Stayed 1 night in Aug 2023

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately when I stayed there was refurbishment going on so the kerb appeal was not great. I booked a double room and got upgraded to a studio which was a pleasant but welcome surprise. The studio was clean but lacked attention to detail with maintenance, for example light bulbs not working, bathroom door badly fitting, shower head holder broken. Guests need to be aware that the train line runs very close to the back of the studios with trains running frequently between 6am - midnight. All in all, the studio was adequate for my weekend stay
Stayed 2 nights in Jul 2023

6/10 Okay

Alison

Liked: Cleanliness
Disliked: Room comfort
Basic, tired but clean
What can I say, that no one else has already said! Room 3 very small, bed not particularly comfortable only one pillow each, shower gel and hand wash, coffee and tea facility and a fan, also a hair dryer, very basic and the kerb appeal needs attention, the hall way narrow and dead flowers in vases, floor needed a mop but ideal for some where to get your head down after Kew Gardens music!
Stayed 1 night in Jul 2023

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Friendly welcome. Great location for visiting Kew Gardens for evening concert. Felt save walking back. Comfortable and clean beds (for us anyway as quite soft) Train line behind which we didn’t mind. Work being done on the hotel so quite dusty but as only there for one night we didn’t mind and the price was good. Once work is complete should be a lot better and not so messy around the side.
Stayed 1 night in Jul 2023

8/10 Good

charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location being so close to the tube. Easy to find parking after 12 Monday to Friday and no restrictions at weekends. Good cooking facilities and toiletries supplied Only negative is being so close to the noise of trains late at night. Ideal for one night though
Stayed 1 night in Jul 2023

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Clean and comfortable room, albeit a bit tired, needing some decorating etc. Hosts frirndly and helpful. Ideally situated for Kew Gardens.
Stayed 2 nights in Jul 2023

6/10 Okay

Roberto

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I liked that outside the property there are a couple of restaurants. I didn’t like that the room is too small, particularly the restroom. Also I didn’t like that the room and the restroom weren’t sparkling clean.
Stayed 1 night in Jun 2023

6/10 Okay

Gary

Travelled with group
Clean but small room for three adults
My husband stayed here with friends for a concert nearby. He said the room was clean but much smaller than it looked on the pictures. It was basic but they were only there one night so fine for their needs.
Stayed 1 night in Jun 2023

2/10 Terrible

Tim

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This place has some wonderful aspects. The first is that you will never have to wonder if you have missed your underground train. That's because it isn't underground and is actually running about 20 yards behind your back window! That means you never have to worry if you have missed it because you will be able to see it and hear it! This will continue up till 2:30 at night when you can happily say," I didn't want to be on that train anyway!" And if you are the person with, do it yourself capacity, you will be intrigued by the numerous possibilities of improvements in the room. You can be happily employed thinking about how you could actually fix the bathroom door so that it actually stays shut! Or how to repair the broken flooring that has been covered up cleverly by an armchair? So that's the good stuff. They not so good stuff is that the room is very small so that it's hard to be in the room with an open suitcase anywhere except on the bed. That of course makes sleeping difficult! Also, the people who rent the room say that it is set up for self-catering. However, there are only two saucepans and absolutely no kitchen utensils. That means that if you actually want to cut something you have to bring your own knife or use one of the butter knives that is duller than Queen Camellia. This place is absolutely not worth it. The money and should be avoided at all costs unless rain prevents you from sleeping on the park bench.
Stayed 2 nights in May 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable place to stay in a cute neighborhood with friendly hosts. The free onsite parking, however, turned out to be street parking a block away. Also, despite my messages and phone calls in advance to find out about parking and wheelchair access, we never got a response. When we arrived in person, they were quite lovely. This property is next to a mostly quiet tram track. All in all, we slept well and were comfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Sarah

Stayed 1 night in Mar 2023

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean and convenient
Comfortable modern and clean. Very convenient for our daughter’s house nearby. Full Self catering equipment including dishwasher. As it was weekend parking was easy as residential permits only Monday to Friday. Outside it looks like a work in progress but our room was good. Warm duvet and plenty of hot water. We will probably book again as our daughter does not have a spare room
Stayed 1 night in Feb 2023

10/10 Excellent

Dominik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Rich

Liked: Cleanliness, staff & service, room comfort
Xmas Weekend
Geoffrey went above & beyond in Accommodating us, even moving his own car to free up an on site parking space. Our room was good overall, clean & functional, I’d recommend Kew Rooms - certainly for the price, we will return 👍
Skating at SH
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Paid the right amount for what we got
I think we probably got what we paid for, which was an inexpensive night’s accommodation in an expensive part of London. We didn’t take advantage of the on- road parking outside the property as we were able to use the off-road drive at our son’s rented flat around the corner.
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Luren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Charlotte

Stayed 1 night in Nov 2022

4/10 Poor

Nalini

Travelled with partner
Disliked: Amenities, property conditions & facilities
There is no self-parking on-site, there is offsite residential parking. We were in a studio room, the decor was outdated, some of the lighting was not working, the towels weren’t bath towels as it was too small to wrap around your body. There was tea and coffee available, however the coffee was so old it was baked into the little container. Overall, definitely wouldn’t recommend and we left as soon as we could.
Stayed 1 night in Nov 2022

4/10 Poor

Nura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, with a personable host. Excellent value for money.

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2022

4/10 Poor

Hannah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kew rooms stay.
We stayed at Kew Rooms for a wedding we were attending in Kew Gardens. On arrival the staff were lovely and very accommodating. However when we were shown to our room we were slightly disappointed, it was unclean, run down and in a state of repair. There were mould/leak patches covering the ceiling, the skirting boards were not completely fixed to the walls, the blind was ripped and dirty. In the private bathroom the toilet seat was very loose and unstable. We don't feel as if the pictures on the website were a true reflection of the property.
Stayed 1 night in Oct 2022

10/10 Excellent

Nikolay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Neil

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too kind!
Amazing room (clean and equipped) for a great price. Its situated in a great location as there are all types of eating places in walking distance. Free parking, which was aplus. The highlight were the couple that own the place, they are so kind and went out their way to help us with everything and despite chaos from our side and only our side (nothing of their fault), they gave us another chance. I thank you from the bottom of my heart and apologise for everything. I wish you the wonderful couple everlasting success and happines!
Stayed 1 night in Jul 2022