The overall look on arrival was disappointing, looking tired and in need of a clean, there were mattresses outside the front. Staff were friendly.
On entering room found the room relatively tidy with clean bedding and towels. There were paper cups in room for hot drinks, tut tut!. The room didn't have a hairdryer at first and no mirror but the bed was comfortable.
The room I was in had no en suite but had to leave room and use a bathroom in the corridor. The bathroom was not clean, as the shower curtain was dirty from being too long for the shower and the sink and toilet brush was dirty too. No hot water for a shower, brrr!!
Breakfast was not continental as advertised, there was choice of cereals and bread for toast, not nice bread either. Limited choice of fruit juice (orange only) and croissants that were stale.
Staff were friendly and apologetic when I reported the problems.
The photos are not current on website as it showed china cups on the tea tray in room.
A good local public service, I used the bus regularly.
Felt that the hotel blended with the area and should have raised its standards. It clearly doesn't aspire to be upgraded to a 3 star!!! I wouldn't spend time there again.