Studio, Ensuite, City View (with Terrace) | 1 bedroom
Check availability

Reviews of Centra Wharf

3 out of 5
Centra Wharf
9 Gaselee Street, Tower Hamlets, London, England

Reviews

7.4

Good

Rating 10 - Excellent. 63 out of 186 reviews" "
Rating 8 - Good. 60 out of 186 reviews" "
Rating 6 - Okay. 27 out of 186 reviews" "
Rating 4 - Poor. 13 out of 186 reviews" "
Rating 2 - Terrible. 23 out of 186 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Hayley

Liked: Cleanliness
Nothing like the description!
Absolutely nothing like the picture. It’s a studio room NOT a modern apartment as the description says. Nevertheless it was warm and clean, but far too small. Ok to sleep and shower but not for spending time in.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sinead

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Very helpful
Very helpful and kind team! Thank you
Stayed 1 night in Nov 2023

4/10 Poor

Louise

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Walls are paper thin, heard everything in the building and outside- noisy and did not feel safe at all! The door has an electric key, the door itself was thin and could easily be kicked in- no feeling of safety at all. Personally, as a woman travelling on my own - I wouldn't recommend at all.
Stayed 1 night in Nov 2023

6/10 Okay

Daniella

Stayed 1 night in Nov 2023

10/10 Excellent

Tersh

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Nov 2023

2/10 Terrible

Martin

Stayed 1 night in Oct 2023

6/10 Okay

Rachael

Travelled with family
The property is in a good location to get to the o2 arena. There was no checkin information shared so it meant it was stressful to arrive at the property. The flooring was chipped which lowered the standard and would have caused damage if stubbed feet on the flooring.
Stayed 1 night in Oct 2023

10/10 Excellent

Willem

Business traveller
Liked: Cleanliness, room comfort
The land Lady Degun was extremely helpful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Samuel

Stayed 1 night in Aug 2023

10/10 Excellent

Ei Ei Phyo

Liked: Cleanliness, property conditions & facilities
Room is clean, tidy, bed is comfortable apart from the small space for toilet.
Stayed 2 nights in Jul 2023

8/10 Good

andrew

Stayed 1 night in Jul 2023

10/10 Excellent

Carla

Stayed 1 night in Jul 2023

10/10 Excellent

Bob

Stayed 1 night in Jul 2023

8/10 Good

John

Business traveller
Liked: Cleanliness
Nice apartment but on a noisy road
Nicely presented, well run apartments that are only let down by being next to a busy road. I have ear plugs for sleeping and these were definitely required. As it was an apartment there was a cooker and utensils. Everything I needed was there. The bathroom was small but had a large shower. Plenty of clean towels too. The bed was comfortable though I prefer to have a sheet as well as a duvet (long legs, feet get cold).
Stayed 2 nights in Jul 2023

10/10 Excellent

Milton

Stayed 1 night in Jun 2023

2/10 Terrible

James

Stayed 1 night in Jun 2023

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Clean, tidy but very small bathroom and bright
Positives: The room was clean and tidy. The host has pleasant when checking in. The shower was hot and had good pressure. The bed was comfortable and a good size. Negatives: The room was close to a busy road which was created lots of noise. Other than the shower, the bathroom was very small and let the room down. There was a glass section of the wall which had no curtains and let light in the room early in the morning.
Stayed 1 night in May 2023

10/10 Excellent

Angelle

Business traveller
Liked: Cleanliness, room comfort
5/5
My experience was wonderful!!! I had such a traumatising previous experience from a bNb and these guys restored my confidence… what they advertise is the real deal !!! trust me when you see the property so clean so comfy…. they are so attentive and everything I mean everything you need whether for a short or long stay is provided… microwave, a fridge, a fan, heating, tv, wifi, iron, ironing board, everything!!!! I was so pleased… I am definitely going back, I just pray I’m lucky enough to get my available dates… Thank you so much Nilgun for being a wonderful hostess x x Please guys keep it up!!!
Stayed 1 night in May 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible tbh as a Expedia good customer this was like a half way house avoid we didn’t even stay the night and had to book in a hotel local
Stayed 1 night in May 2023

6/10 Okay

Primrose

Stayed 1 night in May 2023

10/10 Excellent

Lucy

Stayed 2 nights in May 2023

8/10 Good

Benjamin

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Samsu

Disliked: Cleanliness, room comfort
Do not stay here
I do not recommend staying here. They do not return your deposit
Stayed 2 nights in Jan 2023

2/10 Terrible

Andrew

Stayed 1 night in Jan 2023

2/10 Terrible

Sarah

Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Roshan

Business traveller
Liked: Cleanliness
The apartment was not as per described, disappointed. Old and dated
Stayed 1 night in Dec 2022

8/10 Good

Julie

Liked: Cleanliness, room comfort
London Stay
It was a very lovely stay, attentive to detail for a small space.Staff very welcoming.Rooms look slightly different to the pictures.
Stayed 1 night in Nov 2022

2/10 Terrible

Ruth

Stayed 1 night in Oct 2022

2/10 Terrible

Claire

Stayed 1 night in Jun 2022

10/10 Excellent

Ella

Stayed 2 nights in Jul 2022

2/10 Terrible

Ben

Business traveller
Disliked: Room comfort
Hotter than an oven
Fan didnt work bed springs digging in my back and no air circulation. Possibly the most uncomfortable stay i have ever had. Avoid
Stayed 1 night in Jul 2022

6/10 Okay

Chan Ka Ning

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I did not get information on access to the studio after booking. Luckily, a nice & helpful cleaning lady contacted the manager. Small studio (not the size of the one in the picture, I expected that) but very clean & tidy. In a good area, close to DLR tube. Good shops & take aways around. Windows lock was broken, not a problem because it is summer time. Good microwave/oven, good fridge, iron, excellent shower, hot water. Excellent bed/mattress. Fan, basic cuttleries.
Stayed 6 nights in Jul 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness
Bed bug bites the next day
The stay was overall fine but the next day, we had bed bug bites all over our body. The place needs cleaning, the room I stayed in is 102.
Stayed 1 night in Jul 2022

2/10 Terrible

Wayne

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Liked: Property conditions & facilities
The lady who showed me in and explained the door code etc was really great, really helpful and was always available!
Stayed 1 night in May 2022

10/10 Excellent

Diurama

Travelled with family
Liked: Cleanliness, property conditions & facilities
Manager has an excellent customer service. Very kind and helpful always with a smile.
Stayed 4 nights in May 2022

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, room comfort
Absolutely amazing!
Everything was excellent, very hygienic, lovely view, sorry too anyone who we caused noise inconvenience too we had a bit too drink, would love too stay again!
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Clean, good location but be aware.
Good location, with decent tube connections to DLR and onwards. Hotels.com didn’t provide any information about how there will be a security deposit required, or how to actually get into the property. This meant many phone calls while standing outside giving my card details, lucky it was fair weather. Place was clean, but in need of a refresh. Curtains didn’t stop all the light, and the walls are particularly thin, meaning traffic noise and the sound of the other flats is very loud. Bed mattress was poor, foam, with some extremely hard pillows. All of this made for broken sleep.
Stayed 1 night in Apr 2022

8/10 Good

Mike

Liked: Room comfort
Good value!
Clean and well appointed, but a bit smaller than it appears in the photos, but enough space anyway for two people. Very good value for self-catering (microwave/fridge/kettle) apartment in London. Would use again.
Stayed 3 nights in Apr 2022

8/10 Good

Stephen

Stayed 1 night in Mar 2022

4/10 Poor

Peter

Room not apartment.
All the photos advertising were not the room I stayed in. I had a small room. The tiniest bathroom. No room to sit on the toilet. No blind at window so sunlight woke me at sunrise. If I had seen this room advertised I wouldn’t have booked. Totally misleading advertising. No batteries in Tv remote. Host supplied quickly. Only asked for ID when I requested check in access. Should’ve been done weeks earlier. In short. Very basic. No kitchen. They are Ensuite rooms not apartments.
Stayed 1 night in Mar 2022

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Nilgun was great, from her initial greeting to leaving, after nearly a week, she was welcoming and helpful. And while my room looked nothing like the one in the photos on the site, I would consider staying there again just for our kind and caring host.
Stayed 4 nights in Jan 2022

8/10 Good

Samantha

Liked: Cleanliness, room comfort
Somewhere to put your head down ! Went budget room but still comfy and had all that was needed
Stayed 1 night in Nov 2021

8/10 Good

PAUL, Addlestone

Business traveller
Liked: Cleanliness, amenities
As an apart-hotel (really an apartment) you need to be met at the property for check-in; they could be more proactive at arranging this. Although when I WhatsApp'ed them for an early checkin they were very quick at responding. The lady who showed me to the room was great; even leant me some shampoo and shower gel and left a welcome beer! Only real downside was the toilet seat being slightly damaged
Stayed 2 nights in Nov 2021

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really spacious rooms
Stayed 1 night in Sep 2021

10/10 Excellent

Falak

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Such a lovely housekeeper, felt very homely. Easy communication, definitely staying again
Stayed 3 nights in Dec 2020

6/10 Okay

Nigel

Business traveller
Disliked: Room comfort
Spacious but that’s about it
I wish I had checked other reviews before booking, especially as so many seem to be from the same people and don’t have the best spelling or grammar. Pros, it’s inexpensive, relatively easy to find (thank you google) and is a pretty decent sized room. The lady that greeted me (even though I spoke to a man on the mobile as I arrived) was friendly and helpful. Cons, disappointing that there is no welcome pack with coffee, tea or anything like in most hotels. The bed wasn’t particularly comfortable and the duvet was so thin, had to have the radiator on full all night and use the very thin blanket from the end of the bed. Bathroom was quite small, which for a deluxe room is disappointing, toilet wouldn’t flush properly and the shower had no handle on the inside so I had to try and slide the door open to get out. Some of the blinds were missing, and the TV had about 6 channels tuned, the rest were unwatchable. Was given a WiFi code, which although it connected, wouldn’t give me access to anything on the internet or my email. Also, many suspicious smells when you open the door and went into the “patio” area, having said that, the patio door to get outside had to be slammed to actually close so it didn’t feel very safe. I had emailed about checking in around 7.30pm due to being in London for a photo shoot, which they said was fine. Little bit annoyed to receive a phone call around 5.30pm asking me when I will be arriving, and to then be told that would be quite late
Stayed 1 night in Oct 2020