Executive Apartment | Private kitchen | Microwave, electric kettle, toaster, cookware/dishes/utensils
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Reviews of Bayswater by CAPITAL

3.5 out of 5
Bayswater by CAPITAL
37 Leinster Square, London, England

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 48 reviews" "
Rating 8 - Good. 18 out of 48 reviews" "
Rating 6 - Okay. 11 out of 48 reviews" "
Rating 4 - Poor. 6 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

7.6/10

Cleanliness

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful property. As a solo traveller, I choose this area for safety and convenience. This property is by far my favourites the flat was perfect, minor inconveniences such as the hot water you had to play with to make it ok to shower and kitchen wasn’t quite quipped but everything else out weighs. Highly recommend
Stayed 7 nights in May 2024

6/10 Okay

Donald

Travelled with partner
We had an issue with the self check-in. The fob in the lock box did not work to open the apartment door. I had to call Expedia and they reached out to the property. The cleaner was inside the property and he put another fob in the lock box but made no effort to locate me (I was on the front step). This delayed our check-in several hours. The common area was not very clean nor was the apartment. Other than that the apartment was fine. The location is excellent.
Stayed 5 nights in Apr 2024

8/10 Good

Julia, Santa Cruz

Disliked: Property conditions & facilities
Cute property! I liked the room but had problems with the shower temperature and a park of the toilet was missing. There were also 2 dirty towels hanging on the back of the bathroom door.
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Stayed 3 nights in Mar 2024

8/10 Good

Vinitha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Train stations are very nearby. Alot of food options nearby too. Apartment doesn't have a lift so please dont bring big bags.
Stayed 10 nights in Nov 2023

6/10 Okay

Linda

Travelled with partner
Area good. Grocery stores, restaurants, two tube stations. Not great to be informed only 24-48 hrs ahead of occupancy that no lift. Carpets dirty in lobby/on stairs. Carpets in unit ratty and tripping hazards. Windows dirty inside and out. Flooring not sealed properly in bathroom. No fan in bathroom. One washing machine broken while dryer no heat therefore didn’t dry clothes. Unit small including bed.
Stayed 7 nights in Oct 2023

8/10 Good

Safiya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very comfortable stay
Stayed 6 nights in Oct 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There are a lot of advantages in staying in your own apartment. It's nice to know you can come and go without being interrupted by room cleaning etc. you can self cater and you have a bit more space. This is a good apartment (we stayed in number 12). The size is enough for 2 people. It's good to have a separate area for sleeping from the living area (but note, there is no door between the two rooms). The apartment is nicely furnished with sufficient space for storing clothes, there is a hairdryer, iron, ironing board, safe, a small amount of toiletries (shampoo, conditioner, body wash and lotion and a couple of small soaps). These were just enough for two weeks. We did have to buy extra toilet paper. A couple of quirks were that the fob on the door into the apartment only ever worked on the 3rd go. Also, as mentioned on the site and by others, there are a lot of stairs to the upper levels. After a day of sightseeing and walking around, the extra walk up the stairs can be a struggle, but certainly keeps you fit! The property said that there would be one room service after a week but this never happened. We washed the towels ourselves in the communal laundry. The laundry was a little bit unkempt, just dusty and lots of detergent on the floor and always full of piles of sheets and towels in various stages of washing and drying. There are two washing machines and one went out of order during our stay. The machines were in fairly regular use by staff and guests.
Stayed 12 nights in Sep 2023

10/10 Excellent

Richard, Glendale

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good instructions. Excellent nearby underground location nearby
Stayed 5 nights in Jul 2023

4/10 Poor

Christy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Arrived early evening, but there had been no e-mail regarding access codes. Eventually a cleaner (who was helpful) let us in and sorted it out, no response from the hotel phone or contact. On second night there was a fire alarm at 11pm, Fire Brigade arrived, but the management had told one of the guests to turn off the alarm. Fire Service said this was not safe. Took almost an hour to resolve. No one from property management ever showed up to address this. Coupled with a long hike from the ground floor to the room (4 flights of steep stairs) with no lift - generally a very poor experience.
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Need wifi or well maintained flat? look elsewhere
If you need WiFi & a well maintained property - this is not the place for you. The location is great! However, not having wifi that actually works is a problem. The sprinklers in the room were leaking rust from the ceiling, the hall had a consistent questionable smell, and a bunch of other maintenance issues. additionally, their billing practices are questionable as they tried to bill me an extra $518 - not a deposit but an actual charge. I used to live in London, so it is not a review on london flat normals of Ken/South ken but this property in particular.
Stayed 4 nights in Jun 2023

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great way to experience London the first time.
Stayed 5 nights in May 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was so nice, bed very comfortable, excellent appliances in the kitchen also iron, ironing board and hairdryer. Shower was perfect. Access was simple with keypads. Good WiFi. Perfect for our short break.
Stayed 2 nights in May 2023

10/10 Excellent

Akshay

Stayed 4 nights in Apr 2023

8/10 Good

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Nikita

Stayed 1 night in Dec 2022

4/10 Poor

JOHN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pretty basic bedsit. Clean and everything as described. But no phone signal and the wrong WiFi details meant I was unable to use laptop or phone which was pretty frustrating. And there’s no one you can contact - the number provided just rang out.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fabulous stay!! I would absolutely visit again!! ⭐️⭐️
Stayed 4 nights in Nov 2022

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
I would greatly recommend this hotel to anyone. It was a perfect 2 and a half week stay and it felt like a little home away from home. With absolutely everything we needed. Great place and great location ⭐️⭐️⭐️

6/10 Okay

O Y

Liked: Cleanliness, property conditions & facilities
The room doesn't match the picture and description. Rather cramped. The removal and rearrangement of some furniture would help, like TV on brackets rather than chest of draws. Washing machine and dryer is a bonus. Nice area close to all amenities and transport.
Stayed 3 nights in Sep 2022

8/10 Good

Nessim

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Fady

Liked: Cleanliness
Disliked: Amenities
Property is as expected in good location and clean as in pictures. It just did not say anywhere,at least for me that the apprtment is on the last 4th floor with no lift.
Stayed 2 nights in Jul 2022

8/10 Good

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
The first thing you notice is the smell that is outside the apartment, through the halls, it is quite bad. The apartment is great, a small studio but exactly like the picture. Very comfortable but the bed is not for 2 people and you will need either the window open or the fan because it gets warm. They should have at least one person in the property because no one would answer the phone.
Stayed 1 night in Jul 2022

6/10 Okay

Kara

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Apartment was great however with no lift and being on the 4th floor with cases and no assistance made it difficult. Lack of air conditioning made it uncomfortable during summer heat.
Stayed 1 night in Jun 2022

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness
Great location. Could have had a better finish.
Central location was great. Main corridor smelt pretty bad although our room was fine and had big window to open. Kitchen sink missing a plug made washing up harder. Kitchen cupboards were dirty on outside. Table wobbled really badly and bed throw had cigarette burns. Little tricky initially to get main door open.
Stayed 3 nights in Jun 2022

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

4/10 Poor

Daniele Paola

Disliked: Cleanliness, property conditions & facilities
La propreté doit vraiment être corrigée: poussière sur les meubles, salle de bain avec des cheveux noirs et longs sur le plancher, drain de douche bouché, les joints des murs de douche étaient roses ce qui indique la présence de bactéries, il y a un trou au dessus de la toilette où le grillage est manquant et la couverture beige sur le lit était taché, planchers sales et le voisin de l’appartement 6 jetais de l’eau par la fenêtre. La salle de lavage était poussiéreuse avec des sacs de draps sur le sol. Dans l’appartement que nous occupions, le bruit constant de la salle des machines se faisait entendre, le voisin du haut était bruyant le soir même après 23 heures. Le tapis dans les escaliers qui descendent au sous-sol doit être réparé car il est dangereux de tomber. Dans l’entrée il y a une marche avant de descendre au sous-sol qui n’est pas identifiée danger de tomber. Finalement je ne vous recommanderai pas cet endroit.
Stayed 6 nights in May 2024

8/10 Good

Alex

Travelled with partner
Liked: Amenities, property conditions & facilities
Limpieza mejorable
Stayed 7 nights in May 2024

8/10 Good

Claudie

Travelled with partner
Disliked: Cleanliness, amenities
l'appartement n'était pas propre et ne correspondait pas tout à fait à la description faite au niveau des équipements
Stayed 6 nights in May 2024

6/10 Okay

Riccardo

Business traveller
Liked: Cleanliness
Disliked: Amenities
La struttura molto piccola gode di una posizione ideale. Avrei gradito che la tv in stanza funzionasse e avrei preferito poter parlare con qualcuno nel momento in cui si è verificato un problema all’ingresso dell’edificio - la chiave magnetica non funzionava e sono entrato grazie a un inquilino. Questa estremizzazione del ‘fai da te’ con indicazioni e check-in solo virtuale non fa per me.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marc

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Sehr schöne Unterkunft mit bester Anbindung für jegliche Unternehmung in London. Einziges Manko ist das etwas kleine (aber dennoch gemütliche) Bett und die enge Treppe zum Zimmer. Ausstattungstechnisch ist die Wohnung einwandfrei und sehr sauber. Die Kommunikation hat super geklappt!
Stayed 6 nights in Sep 2023

10/10 Excellent

Miriam Viridiana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was extremely amaizing!! Clean, beautiful area, near of Hyde Park... definitely I would love to be in there again!!!
Stayed 4 nights in Oct 2023

8/10 Good

Tania Itzel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good place to stay for a week. The place is safe and very well located.
Stayed 6 nights in Sep 2023

6/10 Okay

Freja

Liked: Cleanliness
Disliked: Room comfort
Good location, but very small bed and very hot
Easy check in and good location in quiet neighborhood. Close to Hyde Park, restaurants and grocery shops. BUT I do not recommend that you book the listing/room “Basic-double room” as it’s located on the ground floor right next to the laundry room. Due to that (and the weather) it got so hot in the room and was also noisy. No AC, only a small ventilator. And the bed is very small. The bed was very narrow - the smallest double bed you can get. We did not sleep well.
Stayed 3 nights in Jun 2023

4/10 Poor

Matthieu

Disliked: Cleanliness
Quartier très calme à 10min des transport. Gros point négatif: de la moisissure dans la salle de bain et juste au dessus du lit! Le lit est petit, il ne fait pas faire plus d’1m80
Stayed 3 nights in May 2023

10/10 Excellent

Anthony Chak Fung

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2023

6/10 Okay

Jacob

Disliked: Cleanliness
Stayed 4 nights in Dec 2022

8/10 Good

Theresia

Stayed 2 nights in Dec 2022

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 5 nights in Sep 2022

8/10 Good

Hana

Travelled with group
Liked: Cleanliness
Bra hotell, lagom!
Rummet var fräscht. Väldigt liten säng. Vi bodde på bottenplan bredvid ett maskinrum som var störande då och då men det gick bra. Två handdukar ingick. Hårtork finns. Uttag vid sängen finns. Bra köksutrustning. Finns även gemensamt kök och dusch + bagagerum som man kan använda efter utcheckning. Incheckningen var smidig. Väldigt bra läge, nära till metron (2 stationer) och i ett tryggt område men nära till ”livligare gata” med restauranger och butiker. • se till att kontakta hotellet i tid för kod till bagagerummet (endast bemannat vardagar).
Stayed 4 nights in Sep 2022

6/10 Okay

Giovanni

Stayed 6 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Could be better
Could be much better with some maintenance and better cleaning. The hall is a bit smelly. Good location with many services around. With a couple of improvements the impression could be completely different!
Stayed 7 nights in Jul 2022

8/10 Good

nathalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
bien placé tout equipé luggage room difficulte $r avoir code d ailleurs voisine bruyante
Stayed 3 nights in Apr 2022

8/10 Good

Gudrun Heike

Travelled with family
Liked: Cleanliness, amenities
Der Geruch in der Küche und im Treppenhaus war schlecht, das Zimmer war angenehm, nur etwas eng. Das Quartier und die Waschmaschinen gut!
Stayed 6 nights in Apr 2022