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Reviews of Albany Hotel

2.5 out of 5
Albany Hotel
34 Tavistock Place, Russell Square, Bloomsbury, London, England

Reviews

5.6
Rating 10 - Excellent. 12 out of 165 reviews" "
Rating 8 - Good. 38 out of 165 reviews" "
Rating 6 - Okay. 45 out of 165 reviews" "
Rating 4 - Poor. 37 out of 165 reviews" "
Rating 2 - Terrible. 33 out of 165 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Hin Ching Joyce

Stayed 2 nights in May 2024

2/10 Terrible

david

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible stay ,ended up paying extra for the president hotel ,i did cancel this but nothing from the man in flip flops ,so ended up paying extra for the president hotel breakfast included and trust me its worth paying the extra
Stayed 1 night in Apr 2024

4/10 Poor

Stéphane

Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t even have a working lightbulb in the room
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly management…..Nice and quiet……Clean and tidy……
Stayed 1 night in Oct 2023

6/10 Okay

Mia

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Was average hotel. Rooms need to be updated. Many skinny staircases that are very creaky. Bathrooms are very nice and updated.

2/10 Terrible

alex

Disliked: Cleanliness, property conditions & facilities
Very poor
Lights didn’t work in the room no hot water and took me forever knocking on the door to drop my bags off as I was seeing shows that day had it been longer than 1 night I would of complained would not book again!
Stayed 1 night in Sep 2023

6/10 Okay

anthony

Travelled with partner
Disliked: Amenities
The hotel was clean enough and well situated, room was a bit small and no air conditioning though.
Stayed 1 night in Sep 2023

4/10 Poor

Fiona

Disliked: Cleanliness, property conditions & facilities, room comfort
Didn’t have hot water for the shower, bed really squeaky, unable to find a power plug in the room to charge phone. Dusty surfaces.
Stayed 4 nights in Aug 2023

10/10 Excellent

Shane

Stayed 1 night in Jul 2023

6/10 Okay

Gavin

Disliked: Cleanliness
Location great, but clenliness in the bedroom was not good, bathroom was surprisingly good however.
Stayed 3 nights in May 2023

8/10 Good

Danaroth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Good location and economic, but room really need to be CLEAN and service been staring like we are theft from the entrance up to stairs, Strange hotel I ever been in.
Stayed 2 nights in May 2023

2/10 Terrible

sean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever.
The owner had all the charm and charisma of a varucca. The bed was broken. I slept in my clothes it was that bad.
Stayed 1 night in May 2023

8/10 Good

K

Liked: Cleanliness, staff & service, room comfort
Good location, rrfriendly staff very basic, clearn
Clean good location
Stayed 4 nights in May 2023

4/10 Poor

Peter

Stayed 1 night in May 2023

6/10 Okay

graham

Coronation trip
Mix up over booking. Given free upgrade. Very nice manager. Building is tiered but clean.
Stayed 1 night in May 2023

4/10 Poor

stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay its terrible
it was n eye opener !! Filthy room... hand basin cracked and very dirty! Dusty room! ellectric fittings not legal!! fire hazzard!! Total disappointed!! i want a refund
Stayed 1 night in May 2023

6/10 Okay

Chris

Stayed 1 night in Apr 2023

8/10 Good

mr william

Liked: Cleanliness, staff & service, room comfort
Comfy room good shower close to kingcross railway station and underground all fine good room for the price
Stayed 1 night in Apr 2023

8/10 Good

mr william

Stayed 1 night in Apr 2023

8/10 Good

mr william

Stayed 1 night in Apr 2023

4/10 Poor

Jason

Travelled with group
Disliked: Staff & service, property conditions & facilities
Staff wanted me to check out at 10:30 AM when the reservation states that check out was at 11:00 AM. The water in the showers wasn’t hot, just a bit warm. Wouldn’t recommend this hostel in the winter.
Stayed 2 nights in Mar 2023

8/10 Good

THOMAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 1 night in Sep 2022

4/10 Poor

David

Stayed 1 night in Jun 2022

10/10 Excellent

nicky

Liked: Staff & service
Great cheap stop over
Cheap and cheerful, did the job for a quick one night stop over staff friendly waiting for me when arriving. 5 min walk to Euston and Kings Cross. Will use again!
Stayed 1 night in May 2022

6/10 Okay

NIKI

Disliked: Cleanliness, staff & service
Convenient location, but the advertised 24/7 reception is not respected.
Stayed 1 night in May 2022

2/10 Terrible

Manas

Horrible.
Stayed 3 nights in Apr 2022

2/10 Terrible

Mike

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an interesting experience... To be fair we just needed somewhere to lay our head ready for an early train journey in the morning so wasnt expecting alot but like something from a comedy sketch it didnt even meet the low expectations we already had. There are several rooms on each floor all of which share a bathroom and toilet. There are public toilets cleaner than the room we stayed in. Our double room consisted of 2 single metal creaky beds one of which was held together with jubilee clips. The walls had been poorly patched up and grime and dirty around the ceiling and window. The spare pillow was yellow and there were what looked like blood stains on one of the bed sheets. Walls are paper thin and you can everyone and everything throughout the creaky floored building. Would i stay here again? No and nor would I recommend anyone else to stay here either.
Stayed 1 night in Apr 2022

4/10 Poor

toby

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Paul, Salford

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I've stayed in, manager gave us the wrong key so we woke other guests up when entering the room, then had a go at us for having the wrong key.
Stayed 1 night in Mar 2020

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Perfectly acceptable and great price
Budget hotel that does exactly what it needs to.
Stayed 1 night in Mar 2020

10/10 Excellent

Phil

Liked: Cleanliness, staff & service
Excellent service and went out of their way to help me .. it is what it is a room for the night . Warm n comfy bed
Stayed 1 night in Feb 2020

6/10 Okay

Mathew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was bad, even for £50 stay somewhere else.
I have stayed in quite a few hotels in this price bracket given I have a 2.5hr commute so I’m not expecting great things, but a welcome, a comfy clean bed is all I need. I got neither. Ringing on the door, told we’re full, had to persuade them I actually had a booking then the bed must have been 90yrs old it was hideous. I won’t be staying there again.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total scam demand m,y money back They hqad no booking or any interest in my arrival
Stayed 11 nights in Nov 2019

2/10 Terrible

Holly, Wisconsin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was NOT what was portrayed! It had mice entering room from under door, filthy, sticky carpet that hadn't been vacuumed in who-knows-how-long, thick dust on the furniture, moldy shower in the shared bathroom with a toilet that didn't flush. We were moved early on in our stay from one room to another. Noisy smokers in the room next door. No continental breakfast, as was advertised as included in the cost of the room....ended up leaving the hotel about a third of the way through the stay and finding another place to stay!!! EXPEDIA - both you AND the ALBANY HOTEL should be ashamed of yourselves!! Such false advertising! Expedia should NOT be promoting this place!
Stayed 18 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Roof of the property was leaking and shower did not work, so I could not bathe. The hotel was very noisy, other lodgers were making noise and saying lots of F- words. Especially the next room to the room i stayed. They kept on banging their doors. It was a terrible experience!
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water didn’t work Dirty carpet Dripping tap in bedroom Old thin mattress
Stayed 7 nights in Sep 2019

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Dillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent stay.. very neat and clean hotel and staff is very co-operative.
Stayed 1 night in Jul 2019

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremly bad hotel. Stay away.
Staying at Albany Hotel was one the worst experience of my life. We were 2 friends and we took twin room. Beds were very uncomfortable (even one bed broken first night of our stay) and room was very very smelly. Out of 4 shared bathrooms 2 were not working. Showers and flushes were in very bad condition. As I booked this rubbish hotel so I was very embarrassed in front of my friend. Just not to accept any responsibility hotel owner was introducing himself as temporary manager. I already complained hotel.com about it. So everyone please stay away from this piece of rubbish.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs/fleas found in the bedding and pillows. In-room washbasin cracked and had no plughole. No reception window there anymore. Clean sheets showing up outside bedroom door probably because management knows about the fleas, etc. Shower on same floor as the room, not working. Old sign on the door shows good percent of food hygiene if no longer does the hotel offer a proper breakfast. I would not recommend Expedia to have this hotel on your list.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Musty smell. Sticky carpet. Dirty paintwork. Suspect electrics. Unsecure shelving with nails sticking out. Unable to adequately lock window. Old badly marked furniture. Bed frame cover ripped.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Close to transport and plenty of places to eat and drink
Stayed 1 night in Jun 2019

8/10 Good

eer, Berlin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, convenient for a train stopover. Helpful luggage storage
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Excellent location but property and room itself is dated. Very clean.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very basic and needed a clean but bed was comfy and great location
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Get what you pay for
Based on price would recommend for students/young professionals looking for a place to put there head down for short period. Stayed here while visiting friends so just used it to sleep for a few hours and shower. Beds are narrow but clean and comfortable. Rooms spacious enough by London standards and reasonably priced Shared bathrooms could do with more thorough cleaning and more frequent replacement of hand towels in bathrooms. One of the shower temperature control was very dodgy. Overall it is a good location & reasonable price (get what you paid for) Biggest complaint has to be the staff member I dealt with was very abrupt... I genuinely felt like an inconvenience to him at check in and check out.
Stayed 1 night in May 2019