Bar (on property)

Reviews of ibis Styles London Southwark – near Borough Market

3 out of 5
ibis Styles London Southwark – near Borough Market
43-47 Southwark Bridge Road, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Emma

Stayed 3 nights in Apr 2024

8/10 Good

John, Okotoks

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Mar 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only fault was low pressure in the showers but it wouldn’t stop me returning
Stayed 2 nights in Mar 2024
Response from Javier on 6 May 2024
Dear Claire,Thank you for taking your time to send us this lovely review.We hope you enjoyed your staying with us, as our facilities and convenient location.On behalf our team , We really do appreciate it!!!We hope will you soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quirky and fun hotel. The staff eere lovely and it was a good location- very handy for Borough but also somehow quiet. Would stay again.
Stayed 1 night in Feb 2024
Response from Javier on 24 Feb 2024
Hello Jill, On Behalf our team, thank you for your message, we really appreciate it!!We are so glad you enjoyed your stay with us, we hope you choose us again soon.Warmest Regards!Javier Front Office Team MemberIbis Styles Southwark London Bridge

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Alina ~ Petruta Chirila / Front Office Team Leader on 8 Mar 2024
Dear Sarah,Thank you so much for taking the time to share your feedback regarding your recent stay with us at Ibis Styles Southwark. Your feedback is instrumental in helping us identify areas where we can make enhancements and better meet the needs of our guests. Rest assured, we will carefully review and consider your suggestions as we work towards delivering an even more exceptional experience in the future.Once again, thank you for choosing [Hotel Name], and we hope to have the pleasure of welcoming you back for another memorable stay. Should you have any comments or specific details you'd like to share, please feel free to reach out to us directly.Warm regards,

10/10 Excellent

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Alina ~ Petruta Chirila / Front Office Team Leader on 8 Mar 2024
Dear Sarah,Thank you so much for taking the time to share your feedback regarding your recent stay with us at Ibis Styles Southwark. Your feedback is instrumental in helping us identify areas where we can make enhancements and better meet the needs of our guests. Rest assured, we will carefully review and consider your suggestions as we work towards delivering an even more exceptional experience in the future.Once again, thank you for choosing [Hotel Name], and we hope to have the pleasure of welcoming you back for another memorable stay. Should you have any comments or specific details you'd like to share, please feel free to reach out to us directly.Warm regards,

10/10 Excellent

Jane

Stayed 1 night in Feb 2024
Response from Alina ~ Petruta Chirila / Front Office Team Leader on 8 Mar 2024
Dear Sarah,Thank you so much for taking the time to share your feedback regarding your recent stay with us at Ibis Styles Southwark. Your feedback is instrumental in helping us identify areas where we can make enhancements and better meet the needs of our guests. Rest assured, we will carefully review and consider your suggestions as we work towards delivering an even more exceptional experience in the future.Once again, thank you for choosing [Hotel Name], and we hope to have the pleasure of welcoming you back for another memorable stay. Should you have any comments or specific details you'd like to share, please feel free to reach out to us directly.Warm regards,

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borough Market charmer.
Charming boutique hotel in the 'thick of it' and close to Borough Market and lots of fun places to see and visit. Recommended for its location and excellent service
Stayed 1 night in Jan 2024
Response from Alina ~ Petruta Chirila / Front Office Team Leader on 8 Mar 2024
Dear Sarah,Thank you so much for taking the time to share your feedback regarding your recent stay with us at Ibis Styles Southwark. Your feedback is instrumental in helping us identify areas where we can make enhancements and better meet the needs of our guests. Rest assured, we will carefully review and consider your suggestions as we work towards delivering an even more exceptional experience in the future.Once again, thank you for choosing [Hotel Name], and we hope to have the pleasure of welcoming you back for another memorable stay. Should you have any comments or specific details you'd like to share, please feel free to reach out to us directly.Warm regards,

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky decor hotel
Great location. Early check out so no experience of breakfast, but the rest was great - only criticism was the temperature of the room - as it was cold even with ac unit on.
Stayed 1 night in Jan 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alina ~ Petruta Chirila / Front Office Team Leader on 8 Mar 2024
Dear Sarah,Thank you so much for taking the time to share your feedback regarding your recent stay with us at Ibis Styles Southwark. Your feedback is instrumental in helping us identify areas where we can make enhancements and better meet the needs of our guests. Rest assured, we will carefully review and consider your suggestions as we work towards delivering an even more exceptional experience in the future.Once again, thank you for choosing [Hotel Name], and we hope to have the pleasure of welcoming you back for another memorable stay. Should you have any comments or specific details you'd like to share, please feel free to reach out to us directly.Warm regards,

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Nice hotel, great location, room and hotel decorations were interesting. Would stay again.
Stayed 1 night in Jan 2024
Response from Alina ~ Petruta Chirila / Front Office Team Leader on 8 Mar 2024
Dear Sarah,Thank you so much for taking the time to share your feedback regarding your recent stay with us at Ibis Styles Southwark. Your feedback is instrumental in helping us identify areas where we can make enhancements and better meet the needs of our guests. Rest assured, we will carefully review and consider your suggestions as we work towards delivering an even more exceptional experience in the future.Once again, thank you for choosing [Hotel Name], and we hope to have the pleasure of welcoming you back for another memorable stay. Should you have any comments or specific details you'd like to share, please feel free to reach out to us directly.Warm regards,

10/10 Excellent

Jane

Stayed 1 night in Jan 2024

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Heidi

Stayed 5 nights in Dec 2023

6/10 Okay

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy aircon unit disrupted our stay.
We've stayed at this hotel numerous times before and really like it , location and facilities are great. However on this visit on entering our room the aircon/heater unit was making a very load noise , there was no way we could have slept through it! We turned it off but our room was really stuffy as the windows obviously dont open so it really impacted our sleep. I informed reception in the morning and the lady was very sweet and apologetic but only suggested we could have told reception the night before and they would have given us a heater 🤔 we didnt arrive at the hotel until 11pm so we didnt report the issue as it was so late. We love this hotel and this was our 4 or 5th visit, but would think twice before booking again.
Stayed 1 night in Dec 2023

10/10 Excellent

Terrell, Hertford

Stayed 1 night in Dec 2023

8/10 Good

Alexandra

Stayed 1 night in Dec 2023

2/10 Terrible

Bill

Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 3 nights in Dec 2023

10/10 Excellent

Bethan

Stayed 4 nights in Dec 2023

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness
not much
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Stayed 1 night in Nov 2023

10/10 Excellent

Kristof

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and price.
Stayed 6 nights in Nov 2023

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome comfy rooms
Stayed 2 nights in Nov 2023

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend and stay
Great stay. Fun breakfast… a little random but nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and facilities
Amazing stay and thanks for the upgrade! Staff were lovely and moved us to 4 star Novotel next door and our lovely room had an amazing view of the Shard! Great breakfast also.
Stayed 1 night in Nov 2023
Response from Alesia on 20 Nov 2023
Hi Kevin,Thank you for choosing us and providing such a positive review regarding your stay with us recently.We are very happy to hear that you enjoyed your upgrade to our sister hotel next door at Novotel London Bridge.We look forward to welcoming you soon and providing a pleasant stay.Best Wishes,Ibis Styles Southwark Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great themed Hotel
Had one night stay, loving the theme of this hotel. Rooms are well appointed, clean & modern. Plenty of choice at breakfast was fairly busy at 9:30 but did get a table ok.
Stayed 1 night in Nov 2023
Response from Alina on 19 Nov 2023
Dear Robert, Thank you for your wonderful review. We very much appreciate your feedback. It is always a pleasant to receive positive comments. We are delighted to know that you liked our little effort to make your birthday a memorable one. We look forward to your next stay with us and hope it will be as pleasant as the previous one. Kind Regards,

8/10 Good

dianne

Stayed 7 nights in Nov 2023

10/10 Excellent

Corinne, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis was great, and the staff was so nice. Close to the Borough market, tower bridge station, the shard. In walking distance to the Tower bridge, London Tower. Wish I had stayed longer, but poor planning on my part. Hopefully stay here again for next time. Breakfast was good. Light fare variety of fruit, yogurt, bread, cheese, sausage rolls. Espresso machine was a plus. Free water in the lobby. Kettle for coffee/tea in rooms
Stayed 2 nights in Nov 2023
Response from Bina - Front Office Team Member on 11 Nov 2023
Dear Corinne,Thank you for your review. We very much appreciate your feedback.We are glad to know that you had a wonderful stay with us. Your satisfaction is what we always aim for.Thank you again for sharing your experience. We look forward to your next stay with us and hope it will be as pleasant as the previous one.Regards,Bina Gurung- Front Office Team Member

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Bina Gurung on 12 Nov 2023
Dear Alan,Thank you for your review. We very much appreciate your feedback.It is was a pleasure serving you. And hope you had a wonderful time with us.We look forward to your next stay with us and hope it will be as pleasant as the previous one.Kind Regards,Bina Gurung- Front Office Team Member

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Ibis Styles and would definitely return!
Stayed 4 nights in Oct 2023
Response from Rhiannon on 2 Nov 2023
Good Evening Adam, We are absolutely delighted you had a great stay here with us at Ibis Southwark.Please do not hesitate to contact us further if needed or if you have any suggestions what we could do to make your next stay even better!Kind Regards,Rhiannon - Front of House Member.

10/10 Excellent

Mark

Stayed 1 night in Oct 2023
Response from SJ on 26 Oct 2023
Good morning Mark, Thank you for taking your time to provide a review. We really appreciate your feedback. I am very happy that you enjoyed your stay and we could meet your expectations. I am glad that you liked the location near London Bridge and Borough Market. I hope you will come back to us in the future. Looking forward to welcoming you again. Kind regards, Sanjana- Front office Team memberIbis Styles Southwark

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rhiannon on 22 Oct 2023
Good Afternoon Mark, Thank you for taking the time out of your day to give us a 10 out of 10 star review! Our team loves to learn when guests had an amazing stay here with us. Please do not hesitate to contact us further if needed.Have a great day.Kind Regards.Rhiannon - Front of House Member.

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Rhiannon on 22 Oct 2023
Good Afternoon Sarah, Thank you for taking the time out of your day to leave us 8 out of 10 stars, our teams loves to learn when guests had a great stay here with us. Please do not hesitate to contact us further if needed.Kind Regards,Rhiannon - Front of House Member.

8/10 Good

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rhiannon on 22 Oct 2023
Good Evening Emma, Thank you for taking the time out of your day to leave us 8 out of 10 stars, our team loves to learn when guests had a great stay here with us. Please do not hesitate to contact us further if needed.Kind Regards,Rhiannon - Front of House Member.

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and breakfast were great. Would recommend.
Stayed 2 nights in Oct 2023
Response from Rhiannon on 22 Oct 2023
Good Afternoon Sarah, Thank you for taking the time out of your day to leave us 5 out of 5 stars, our team loves to learn when guests had a great stay here with us. Please do not hesitate to contact us further if needed.Kind Regards,Rhiannon - Front of House Member.

10/10 Excellent

Steven

Stayed 1 night in Oct 2023
Response from Rhiannon on 22 Oct 2023
Good Afternoon Steven, Thank you for taking the time out of your day to leave us 10 out of 10 stars, our team loves to learn when guests had a great stay here with us. Please do not hesitate to contact us further if needed.Kind Regards,Rhiannon - Front of House Member.

6/10 Okay

Darren

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Rhiannon on 22 Oct 2023
Good Afternoon Darren, Thank you for taking the time out of your day to leave us 6 out of 10 stars, our teams loves to learn when guests had a great stay here with us. Please do not hesitate to contact us further if needed.Kind Regards,Rhiannon - Front of House Member.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, comfortable. Style over substance
Reasonable value, great location. Front desk a bit too informal, I couldn't phone for a extra pillow, wasn't sure who to ask, still never got one when I did ask. Minor problems though, all very nice.
Stayed 1 night in Oct 2023
Response from Ola on 15 Oct 2023
Dear James,I genuinely appreciate your valuable feedback, and I am delighted to hear that you found our location to your liking. I am sorry for the inconvenience you encountered in requesting an extra pillow. Please accept my apologies for any confusion you experienced. I will make sure to address this issue and we are consistently working to improve our service. Thank you for choosing us, and we hope to provide you with an even better experience on your next visit.Kind Regards,Ola R - Front Office Team Leader

10/10 Excellent

Karen

Stayed 1 night in Oct 2023
Response from SJ on 15 Oct 2023
Dear christine,, We very much appreciate your comments regarding your stay at the ibis Styles London Southwark - near Borough Market. It's wonderful to hear that you had such a positive experience at Ibis Styles Southwark! Thank you for sharing your glowing review. Please don't hesitate to contact us if you have any enquires in the future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Regards, Sanjana(Front Office Team Member) Ibis Styles, Southwark

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, room very clean and modern, breakfast enjoyed. Bar was a little understocked, no coke cola
Stayed 2 nights in Oct 2023
Response from SJ on 15 Oct 2023
Dear Mark, We very much appreciate your comments regarding your stay at the ibis Styles London Southwark - near Borough Market. It's wonderful to hear that you had such a positive experience at Ibis Styles Southwark! Thank you for sharing your glowing review. Please don't hesitate to contact us if you have any enquires in the future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Regards, Sanjana(Front Office Team Member) Ibis Styles, Southwark

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is a perfect home base from which to explore London, and its proximity to the Borough Market is excellent.
Stayed 4 nights in Sep 2023
Response from SJ on 6 Oct 2023
Dear Tracey. Thank you for taking your time to give us such a positive feedback regarding your stay. We appreciate it and we are looking forward to welcoming you hopefully again. Kind regards, Sanjana - Front Office Team Member

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from SJ on 6 Oct 2023
Dear Kim, Thank you for taking your time to give us such a positive feedback regarding your stay. We appreciate it and we are looking forward to welcoming you hopefully again. Kind regards, Sanjana - Front Office Team Member

10/10 Excellent

Simone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from SJ on 6 Oct 2023
Dear Simone, Thank you for taking your time to give us such a positive feedback regarding your stay. We appreciate it and we are looking forward to welcoming you hopefully again. Kind regards, Sanjana - Front Office Team Member