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"We"

"Granted, we did only give 5 hours notice of our arrival, but the room was dirty and cold on arrival. No heating in the bathroom and the window wouldn't close properly. No soap and we found dried toothpaste on the bed linen. The table was unwiped and greasy. We requested to move rooms and, as much as it was a better room, it did also have issues. No soap in the bathroom and the light was quite frankly dangerous and didn't not stay lit. We found another review which said the same thing back in June so not good maintenance really. The furniture is tired and tatty. Wouldn't call a 3 or 4 star at all, more like a hostel. No option for breakfast. Not good value for money at all. If I had paid £50-60 I wouldn't be complaining, but at £100 it was well overpriced. "