Exterior
Check availability

Reviews of Risboro Hotel

3.5 out of 5
Risboro Hotel
1 Clement Ave, Llandudno, Wales

Reviews

6.8
Rating 10 - Excellent. 8 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 6 out of 42 reviews" "
Rating 2 - Terrible. 6 out of 42 reviews" "

6.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Abigail

Liked: Staff & service
I would stay here again, excellent value for money, friendly family run hotel, good location in between the tram, town and seafront.
Stayed 1 night in May 2024

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Poor cleanliness very dusty and got locked out on first night kept ringing the bell noone came husband had to go round the back and forced his way in staff apologised next morning,staff were friendly.
Stayed 4 nights in May 2024
Response from Oliver on 17 May 2024
Hi Susan, thank you for your review and we are glad that you found our team friendly.

4/10 Poor

Kathleen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is so dirty
Stayed 2 nights in May 2024
Response from Oliver on 17 May 2024
Hi Kathleen, we are sorry you didn’t enjoy your stay with us. Please email any concerns to reception@therisborohotel.com and we will look straight into it.

4/10 Poor

Tez

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and very quaint it had character
Stayed 2 nights in May 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service
Lovely staff but the place it’s self is very dated/tired
Stayed 1 night in May 2024

6/10 Okay

Kim

Liked: Staff & service
First impressions isn’t great, the hotel looks very run down and stuck in the 1970s. But the staff were fantastic and extremely friendly and helpful. My room was on the first floor had no wardrobe or drawers for clothing. Room had an extra small tv and a vanity table and chair. There was only two plug sockets in the room which there located behind the bed. Also light switches were located behind pillows and during the night they would switch on. Room wasn’t cleaned the best, I found one green nail one pink toothbrush one sliver and pearl ring 50p and a £20 note. Bathroom had a few hairs on the sink and in the bath and lots of diy touch up. Room was warm and had a large window. Hotel is in a great location plus free parking and I can’t fault any of the staff they were all very chatty. I think if the hotel had a renovation it would be fantastic also I thought the bar was a bit expensive £14 for a glass of wine! Would I stay again? Yes !
Stayed 2 nights in May 2024

2/10 Terrible

Joy and Phil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting and needs condemning
Stayed 2 nights in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady on reception was not welcoming, the hotel is very run down which is a shame as it is such a lovely building. The rooms are run down and felt dirty, the walls were paper thin we could hear every word of next doors normal conversation. There was no plug near the bed, no shower gel/shampoo in the shower or even soap at the sink. The shower was temperamental, it either scolded you or you were freezing. It says it is a budget hotel, it certainly didn’t feel budget at £63 a night and it certainly wasn’t worth that. Really disappointed as we were looking forward to our stay in Llandudno.
Stayed 1 night in May 2024

4/10 Poor

lorraine

Travelled with family
Disliked: Amenities, property conditions & facilities
Close to amrnenities. Hotel dreadfully run down. Staff nice, clean enough. No poolnopen nor will be lack of funds. Bar wasnt open. Sink cracked. Needs new mattresses. Ceiling paper coming off. Its a cheap bargain hotel... staff friendly but really tatty place .... you get what you pay for.
Stayed 6 nights in Apr 2024
Response from Oliver on 2 May 2024
Hi Lorraine, thank you for your review, our maintenance team are in the rooms refurbishing the rooms top to bottom (pictures soon to be posted on Expedia) and the bar is open any time upon request at reception. The staff thank you for your praise and we hope to see you again.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, couldn’t do enough. Not the Savoy.
Stayed 1 night in Apr 2024
Response from Oliver on 28 Apr 2024
Hi Michael,Thank you for your review, we are glad you enjoyed your stay!

6/10 Okay

Yvonne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Oliver on 7 Apr 2024
Hi Yvonne, Thank you for your review.

8/10 Good

Eric

Liked: Staff & service
Disliked: Property conditions & facilities
First of all this is a 'Budget hotel' and it doesn't profess to be anything else. I paid £70 (seventy pounds) for two nights B&B in Llandudno. It was more than adequate, yes it's a bit run down, the carpets threadbare in places, the floorboards creek, the walls are paper thin and the shower can't make up it's mind whether to run hot or cold (mainly cold, but does warm up after 10-15 mins). It has a 5 (five) star rating for cleanliness and the breakfast choice was very good and was good. Yes it's run down and needs revamping , BUT (and it's a big BUT) £70 for two nights B&B in Llandudno is incredible. It's probably NOT the place for a romantic weekend but, for a cheap weekend away it can't be beaten. I shall definitely staying there again and again. It has free entertainment in the evenings in the basement so cannot be heard from the second floor where my room was, it has a lift and is dog friendly.
Stayed 2 nights in Mar 2024
Response from Oliver on 2 Apr 2024
Hi Eric,Thank you for your review and I’m glad our prices live up to your expectations and we all look forward to seeing you again.Thank You

8/10 Good

Vita

Stayed 3 nights in Mar 2024
Response from Oliver on 23 Apr 2024
Hi Vita, thank you for your review we are pleased you enjoyed your stay!

6/10 Okay

Louise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Oliver on 2 Apr 2024
Hi Louise, thank you for your review and we hope to see you again soon. Thank You

6/10 Okay

Gemma

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tv not working and no internet
Stayed 1 night in Mar 2024
Response from Oliver on 2 Apr 2024
Hi Gemma,Our maintenance team are looking at all the Televisions and our Public Areas Free WiFi is now running faster than ever. Thank you for your review.Thank You

8/10 Good

GERAINT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel staff were great food was great
Stayed 2 nights in Mar 2024
Response from Oliver on 2 Apr 2024
Hi Geraint,Thank you for your review we thoroughly enjoyed your stay and hope to see you again soon.Thank You

8/10 Good

John

Liked: Cleanliness, staff & service
This was a great overnight stay for me at a price that couldn't be beaten. The price included a full breakfast in the morning, I even had a bowl of Cheerios too! The hotel is dated but this will be perfect for people that don't mind the more humble dwellings.
Response from Oliver on 26 Mar 2024
Hi John,We are all very glad you enjoyed your stay and your Cheerios and we hope to see you again soon!Thank You

10/10 Excellent

Agnes

Stayed 1 night in Mar 2024
Response from Oliver on 23 Apr 2024
Hi Agnes, Thank you for your positive review we are all very grateful and we hope to see you again soon!

8/10 Good

Gary

Liked: Cleanliness, staff & service
Probably just unlucky with noisy guests. Car park away from property.
Stayed 1 night in Mar 2024
Response from Oliver on 26 Mar 2024
Hi Gary,We apologize about the noisy guests we had in during your stay, we also hope you enjoyed your stay otherwise and we hope to see you again soon!Thank You

2/10 Terrible

Marcin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
radiator was broken in our room .bathroom looks dirty
Stayed 1 night in Mar 2024
Response from Oliver on 26 Mar 2024
Hi Marcin,We are sorry about your broken radiator and have been straight on it getting it fixed.Hopefully you come and stay with us again!Thank You

8/10 Good

paula

Travelled with family
Liked: Staff & service
There were only 3 of us in the whole hotel however we still enjoyed the weekend
Stayed 3 nights in Mar 2024
Response from Oliver on 11 Mar 2024
Hi Paula,We are glad you enjoyed your stay and we hope to see you again soon!Thank You

8/10 Good

Danny

Liked: Cleanliness, staff & service
The staff was very welcoming and the breakfast was bang on
Stayed 1 night in Feb 2024
Response from Oliver on 18 Feb 2024
Hi Danny,We are glad our team made you feel welcome and you enjoyed the breakfast!Hope to see you again soon!Thank You