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PortoBay Marquês

Photo gallery for PortoBay Marquês

Primary image
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of PortoBay Marquês

PortoBay Marquês

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Rua Duque de Palmela,32, Lisbon, 1250-098

Explore the area

  • Popular LocationMarquis of Pombal Square6 min walk
  • Popular LocationRossio Square18 min walk
  • AirportLisbon (LIS-Humberto Delgado)19 min drive
  • Popular LocationCosta da Caparica Beach24 min drive

Choose dates to view prices

About this area

Lisbon

PortoBay Marquês is located in Lisbon City Center, a neighbourhood in Lisbon, and is in a shopping district and near a metro station. Castle of São Jorge and Lisbon Cathedral are notable landmarks and Lisbon Oceanarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central and quiet location. It's also convenient for public transportation: Marques de Pombal Station is 7 minutes on foot and Rato Station is 8 minutes.
Visit our Lisbon travel guideOpens in a new window
Map

What's nearby

  • Cinemateca Portuguesa Museum - 5 min walk
  • Marquis of Pombal Square - 6 min walk
  • Botanical Garden - 14 min walk
  • Rossio Square - 18 min walk
  • Costa da Caparica Beach - 24 min drive

Getting around

  • Marques de Pombal Station - 7 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 19 min drive

Restaurants

  • Restaurants on site
  • Il Basilico

About this property

PortoBay Marquês

4-star Lisbon hotel in Lisbon City Center, near Marquis of Pombal Square
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site. All 67 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and coffee makers.
PortoBay Marquês offers 67 accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, bidets and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Aviz Hotel
Aviz Lisbon
Hotel Aviz
Hotel Aviz Lisbon
Aviz Hotel Lisbon
PortoBay Marquês Hotel Lisbon
PortoBay Marquês Hotel
PortoBay Marquês Lisbon
PortoBay Marques
PortoBay Marquês Hotel
PortoBay Marquês Lisbon
PortoBay Marquês Hotel Lisbon

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 499 out of 751 reviews
5 - Excellent 66%
Rating 4 - Good. 212 out of 751 reviews
4 - Good 28%
Rating 3 - Okay. 27 out of 751 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 751 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 751 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Avoid. They put me in a room which was right next to a very loud ventilation unit and it was difficult to sleep. They should have informed me when I booked that it would be noisy (there are other complaints on expedia about noise) but they decided instead to make a quick buck. I mentioned to staff. One of whom forgot about it. The other informed me there was only one other room available but that was just as bad. I would strongly recommend either avoiding this hotel or calling before you book to guarantee that you don't get the noisy rooms.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wise, the hotel is very close to the metro, so really easy to get to from the airport. Far enough away from the center of Lisbon, to avoid really bad tourist traps, but close enough to only be a 20 minute walk away. The hotel has amenities like sauna, pool, etc but we did not use them. The room was well kept and clean (our view was the back of another building, but to be honest for us the hotel was somewhere to sleep whilst during the day we explored Lisbon). The staff were excellent, from the welcoming reception (we had a late -post midnight- checkin), to the house staff and bar staff. During our stay, it was my wife’s birthday, and the hotel were kind enough to leave us a bottle of fizz in the room to celebrate this. If I go back to Lisbon, I wouldn’t hesitate to stay back at this hotel.
Stayed 3 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, big rooms, breakfast was good but the same everyday. The Italian restaurant was really good. Some staff was very friendly and helpful some were not but it was probably a language barrier. Would recommend the hotel.
Stayed 5 nights in Nov 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021