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My Story Hotel Ouro

Property class: 3

Choose dates to view prices

Near Rossio Square and Avenida da Liberdade, My Story Hotel Ouro provides a shopping centre on-site, dry cleaning/laundry services and a bar. The on-site restaurant offers lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is ₹13,777
₹15,489 total
includes taxes & fees
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A hotel room with a bed, two bedside tables, a nightstand, a lamp, and a vase with flowers.

Double Room

8.4 out of 10
Very good
(31 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a small bedside table, a nightstand, a window, and patterned wall tiles.

Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, bedside tables, a nightstand with a lamp, and a window.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room

Interior

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About the area

Located in Lisbon City Center, a neighbourhood in Lisbon, My Story Hotel Ouro is near a metro station. Santa Justa Elevator and Belém Tower are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Restelo Stadium or Jose Alvalade Stadium. Guests love the hotel's central location. Visit our Lisbon travel guide
Map
Rua Áurea 100, Lisbon, 1100-063

What's nearby

  • A plaza with a statue, a large archway, and yellow buildings.
    Commerce Square
    3 min walk - 0.3 km
  • A plaza with patterned pavement, a fountain, and historic buildings in the background.
    Rossio Square
    3 min walk - 0.3 km
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    3 min walk - 0.3 km
  • A grand archway with intricate carvings and columns, flanked by buildings with balconies and windows.
    Rua Augusta Arch
    3 min walk - 0.3 km
  • A historic building with ornate architecture, a clock tower, and a tram in the foreground.
    Lisbon Cathedral
    5 min walk - 0.5 km

Getting around

  • Rua da Conceição Stop (28E)
    1 min walk
  • Rossio Station
    7 min walk
  • Lisbon (LIS-Humberto Delgado)
    30 min drive

Restaurants

  • Casa Portuguesa do Pastel de Bacalhau
    1 min walk
  • Pastelaria Néné
    2 min walk
  • Fábrica Coffee Roasters
    2 min walk
  • Brew
    2 min walk
  • Cotidiano
    1 min walk

About this property

My Story Hotel Ouro

  • Hotel near Rossio Square
  • Located close to Santa Justa Elevator and Commerce Square, My Story Hotel Ouro provides a shopping centre on-site, dry cleaning/laundry services and a bar. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
    • Smoke-free property, a TV in reception and tour/ticket information
    • A lift, luggage storage and concierge services
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 51 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 25 per room (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 7845

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is My Story Hotel Ouro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at My Story Hotel Ouro?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at My Story Hotel Ouro on 27 Aug 2026 start from ₹13,777, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at My Story Hotel Ouro?

This property doesn't offer parking.

What time is check-in at My Story Hotel Ouro?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at My Story Hotel Ouro?

Checkout is at 11:00 AM.

Does My Story Hotel Ouro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per room applies.

Where is My Story Hotel Ouro located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Rua Augusta, Rossio Square and Commerce Square. Avenida da Liberdade and Santa Justa Elevator are also within 15 minutes. Rua da Conceição Stop (28E) and Baixa-Chiado Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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