Double or Twin Room (São Bento VI) | View from room
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Reviews of Casas de São Bento

4 out of 5
Casas de São Bento
Rua Correia Garção, 3, Lisbon

Reviews

9.8

Exceptional

Rating 10 - Excellent. 317 out of 366 reviews" "
Rating 8 - Good. 43 out of 366 reviews" "
Rating 6 - Okay. 5 out of 366 reviews" "
Rating 4 - Poor. 0 out of 366 reviews" "
Rating 2 - Terrible. 1 out of 366 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chase

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Gave a feeling of living in the heart of old city
Stayed 1 night in May 2024
Response from Leonor on 21 May 2024
Dear Roy,Thank you for your kind review.So glad that you like itSee you in a few days :)Best regards,Leonor

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed at Casas de Sao Bento at the start and end of our Portugal trip. We had a 1 bedroom first and a smaller room at the end. Both types were very nice. The walk into the more touristy areas is ~ 20 minutes up and over the hill, but it is enjoyable and you get to experience the city more. We got used to that cobblestone walking quickly. The staff were all great. We dealt mostly with Laura on both stays and she was so very patient, helpful and kind to us!
Stayed 2 nights in Apr 2024
Response from Leonor on 21 May 2024
Dear Wayne,Thank you for your kind comment.We do our best to give ur guest the best experience and it's very full-feeling to see this type of review.Hope you come back again :)Kindly,Leonor

10/10 Excellent

Jordan

Stayed 2 nights in Apr 2024
Response from Leonor on 21 May 2024
Dear Jordan,Thank you for the ranking Hope to see you back here again :)Best regards,Leonor

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a great location. Very clean and well decorated. We were greeted with a glass of port!
Stayed 1 night in Apr 2024
Response from Leonor on 21 May 2024
Dear Curtis,Thank you for your review.We're so glad that you liked our welcome drink and your stay.Hope to see you again.Best regards,Leonor

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely furnishings and room! Laura greeted us on arrival and was so wonderful! Transport to the airport arranged for us and we thought Pedro was great! The view across the street was spectacular! Easy walkable access to restaurants, historical sites, etc.
Stayed 1 night in Apr 2024
Response from Leonor on 21 May 2024
Dear Tracy,Thank you for your comment.We're very happy that you enjoyed your stay and our staff.Hope you come back again.Kindly,Leonor

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quaint and reasonably priced. Comfortable and clean. Awesome staff.
Stayed 1 night in Apr 2024
Response from Casas de São Bento on 4 Apr 2024
Dear Michelle, thank you very much for your message!We are happy to know you were comfortable and enjoyed your stay and hope to see you again!Best regards,Casas de São Bento

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property had everything we needed and was of a good size. As we didn't arrive until the early hours, we were welcomed and provided with information about the local area which we gratefully appreciated.
Stayed 3 nights in Mar 2024
Response from Leonor on 21 May 2024
Dear Paul,Thank you so much for the wonderful words on your review.We are very pleased to know that our hard work on give our guest a great experience is paying off.Thank you.Kindly,Leonor

10/10 Excellent

Nathan

Liked: Amenities
The apartment is beautiful and the staff very helpful.
Stayed 1 night in Mar 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location worked for us, little cafes & restaurants close by. The staff were very helpful
Stayed 1 night in Feb 2024
Response from Glória on 27 Feb 2024
Dear Kenneth, Thank you very much for your comment! We are happy to know you had a great time with us!It was our pleasure and we absolutely hope to see you again! Regards,Glória

10/10 Excellent

Olukoye

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very comfortable, pleasant staff, nice room; I would highly recommend for a peaceful Lisbon stay!
Stayed 2 nights in Feb 2024
Response from Leonor on 4 Feb 2024
Thank you for your feedback! We're happy you enjoyed your stay :)Hope to see you soon.Best regards,Leonor

6/10 Okay

Amanda

Response from Glória on 27 Feb 2024
Thank you very much for choosing us!We hope to see you again! Kindly,Glória

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from João ramos on 19 Feb 2024
Dear GuestThank you for your comment.We hope to see you soon.Best regardsJoão Ramos

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, right across from the Parliament. Many grocery stores and dining options nearby. Quiet at night and busy with regular traffic during the day. The apartment is roomy and ideal for a couple looking to stay in and cook or use as a comfortable base to explore. Many modern touches throughout the space with plenty of charm and character. Good value as well.
Stayed 7 nights in Dec 2023
Response from Leonor on 4 Feb 2024
Thank you for your feedback! We're happy you enjoyed your stay :)Hope to see you soon.Best regards,Leonor

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, room comfort
Amazing place!
Es la segunda vez q rento en esta casa, me encantaa!! Buena localizacion, muy linda, muy limpia. Sencillamente espectacular.
Stayed 1 night in Nov 2023
Response from Leonor on 4 Feb 2024
Gracias por sus comentarios. Nos alegramos de que haya disfrutado de su estancia :)Esperamos verte pronto.Saludos cordiales,

10/10 Excellent

Julia Grace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We immediately felt very welcomed upon our arrival to Casas de São Bento! Parking was a bit tricky to find, but the staff were extremely helpful in guiding us. The apartment was very clean, comfortable and homey. We arrived to a welcome drink of Port wine, water and coffee/tea were available and the kitchen was stocked with everything you’d need. Casas de São Bento was in a perfect location for our trip! Walking distance to the tram, bus and train stops. There were also a lot of great restaurants only a few minutes walk. Staff helped map out some tourist routes for us, highlighting key places to visit (and how to get there!). When we needed help throughout our stay, they were very quick to respond to messages and provide support. I would highly recommend staying at Casas de São Bento if you’re in the Lisbon area!
Stayed 3 nights in Nov 2023
Response from Joana on 4 Dec 2023
Dear Julia,Thank you so much for your comment. Our guests' feedback is very important to us! Thank you for portraying the reality of our hotel so well. We are happy to know that you enjoyed the experience and we hope to see you again soon :)Best regards,Joana

10/10 Excellent

Alene

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Joana on 15 Nov 2023
Dear guest,Thank you for your review! Your opinion is important to us!We're very happy you enjoyed your stay with us.See you next time :)Best regards,Joana

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Joana on 6 Nov 2023
Dear Patricia, Thank you so much for your comment. Your feedback is very important to us. We're very happy to know you enjoyed your stat! We hope to see you again :)Best regards,Joana

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Lovely apartment
Spacious, beautiful, well located, with friendly staff.
Stayed 3 nights in Oct 2023
Response from Joana on 6 Nov 2023
Dear guest, Thank you so much for your comment. Your feedback is very important to us. We're very happy to know you enjoyed your stat! We hope to see you again :)Best regards,Joana

10/10 Excellent

Emiliano, Belleville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Joana on 6 Nov 2023
Dear Emiliano, Thank you so much for your comment. Your feedback is very important to us. We're very happy to know you enjoyed your stat! We hope to see you again :)Best regards,Joana

10/10 Excellent

Twyla

Liked: Cleanliness, property conditions & facilities
Casas de Sao Bento was such a wonderful place to stay. King size bed was very comfortable and the bathroom was very clean and modern. We would definitely stay here again. Eva, the front staff was so friendly and informative..gave us all kinds of ideas/tips...Thank you!
Stayed 1 night in Oct 2023
Response from Joana on 23 Oct 2023
Dear Twyla,Thank you for your review! Your opinion is important to us!We're so happy you enjoyed your days with us and hope to see you again :)Best regards,Joana

6/10 Okay

Steve

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is so old and smell.
Stayed 4 nights in Oct 2023
Response from Joana on 6 Nov 2023
Dear guest, Thank you very much for staying with us :) We don't review ourselves in your comment, considering that our space is new and very fragrant. We believe that you must have made a mistake at the establishment where you wanted to leave your comment.Best regards,Joana

8/10 Good

Julia

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location directly across from parliament building. Quiet area overall. Walkable to Chaido and many other areas. Staff was excellent. Only downside which worried me was couch was completely covered with stains which made me question cleanliness of fabric and potentially bed. Bed seemed fine but we avoided the couch area. Port wine and pastries for welcome were great!
Stayed 3 nights in Oct 2023
Response from Joana on 16 Oct 2023
Dear Julia, Thank you for your comment. We're happy you enjoyed your stay with us. Regarding the couch, no need to worry, it was perfectly clean, but even so, we've already took care of the stains :) It was a pleasure having you with us and we hope to see you again!Best regards.The Casas de São Bento's team!

10/10 Excellent

CINDY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s is lovely, and very clean. however there is not anywhere nearby to get breakfast. They offer coffee and water only. It is really a pretty room, but nothing more.
Stayed 3 nights in Oct 2023
Response from Joana on 11 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :) you have a breakfast place 15m to the left of the hotel called Joyeaux. Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff we’re very helpful at both check in and checkout.
Stayed 3 nights in Oct 2023
Response from Joana on 11 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

Don

Liked: Cleanliness
A few days in Lisbon
Great stay at a great apartment with all the comforts of home
Stayed 4 nights in Sep 2023
Response from Joana on 6 Nov 2023
Dear Don, Thank you so much for your comment. Your feedback is very important to us. We're very happy to know you enjoyed your stat! We hope to see you again :)Best regards,Joana

10/10 Excellent

Carolyn, St Johns

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing. It is a huge apartment with a cute little balcony off the kitchen. Huge bathroom and also contains a washer. The service from Maria was amazing. She is an asset to this hotel. So friendly and accommodating. We were able to check in a little after noon which worked out great for us and they stored our luggage until check in. I would definitely recommend this place.
Stayed 1 night in Sep 2023
Response from Joana on 6 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Joana on 7 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, amenities
Front gate is closed at night until 9:00 A.M. The room Sao Bento 6 is on the street so it is noisy at night. I also needed allergy pills since I was allergic to something in the room. Not sure what it was, but without the air fresheners plugged into the walls it would have smelled bad in there. The mattress was comfortable. And the hotel is close to the restaurants, supermarkets, and buses. Right in front of the Parlament.
Response from Joana on 6 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :) We're sorry about the smell, luckily it's been taken care of.We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

Ortensio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
People were very very nice and accommodating also the place was extremely clean Thank you so very much
Stayed 2 nights in Sep 2023
Response from Joana on 6 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They were extremely helpful and attentive and the accommodations were clean and in excellent condition. Close enough to the centre of town but nice an quiet. We would highly recommend this accommodation
Stayed 2 nights in Aug 2023
Response from Joana on 6 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Maria was the perfect hostess. She attended to all our needs. Beautiful, clean spot. I recommend it to all. We would definitely stay there again once we visit Lisbon again.
Stayed 1 night in Jul 2023
Response from Joana on 7 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

Angela, Binbrook

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a charming hotel in a lovely neighbourhood. We walked all over Lisbon from this hotel. Would definitely stay here again and recommend it to anyone looking for a quiet place to stay
Stayed 2 nights in Jul 2023
Response from Joana on 7 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was clean and comfortable. The location is a bit far from the city centre but within walking distance. The hotel attendant is not always present which means that you have to communicate via email.
Stayed 1 night in Jul 2023
Response from Joana on 7 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

Laurence Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff, great location, incredibly clean and modern. Very impressed and would definitely recommend.
Stayed 2 nights in Jul 2023
Response from Joana on 7 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

dong

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2023
Response from Joana on 7 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very pleased that you enjoyed your stay with us and we hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

8/10 Good

Peter

Travelled with partner
Liked: Amenities, property conditions & facilities
The Property, itself was excellent; however, Maria, was new to the job and had not been trained to supply Metro information or other travel information about the important sites of the city and how to get to see them. EVA was a terrific concierge; but we did not have her until the last 2 days. Prior to our arrival, we had dealt with Patricia; however, she was no longer an employee when we arrived. I think there is constant turnover of employees.
Stayed 6 nights in Jul 2023
Response from Joana on 7 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :) We're sorry to hear that your needs weren't fully adressed and we'll work to be better next time!We hope to see you again! Thank you very much!Best regards,The Casas de São Bento team

10/10 Excellent

Joseph

Stayed 3 nights in Jun 2023
Response from Joana on 7 Oct 2023
Dear guest, thank you very much for your feedback, it is very important for us :)We are very happy that you enjoyed your stay with us and hope to see you again! Thank you so much!Sincerely,The Casas de São Bento team

10/10 Excellent

Mick

Travelled with partner
Liked: Amenities, property conditions & facilities
The apartment was perfectly situated across from the Parliament building. It was quite with a great view. Our flight was delayed son we did not check in until 1am. We were greeted warmly and enthusiastically by Eva. She took time to acquaint us with the area and all the amenities. She was umhurried and attentive even at this late hour. Very impressed with the experience. Highly recommend the apartment, location. and staff.
Stayed 2 nights in Jun 2023
Response from Patricia on 23 Jun 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, room comfort
Charming Hotel, Wonderful Stay
LOVED this hotel. Great location in the city. The room was lovely and clean. And my son said the sofa bed was comfy. Eva was absolutely wonderful for our entire stay. Communication was fabulous with her. She was so helpful and knowledgeable. Great place for breakfast right around the corner. We didn't want to leave. We will stay here every time we are in Lisbon.
Stayed 2 nights in Jun 2023
Response from Patricia on 23 Jun 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely beautiful place to stay. We had a well appointed one bedroom apartment that included a kitchen/living area. The location is great for walking to many areas of Lisbon. The staff are amazing and quick to respond. Would highly recommended staying here.
Stayed 2 nights in Jun 2023
Response from Patricia on 23 Jun 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Mei Ling

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Patricia on 21 Jun 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were prompt and helpful with responses and requests. Very clean!! It is top rate with a personal touch. Perfect balance between big hotel professionalism and family owned small business attention,
Stayed 4 nights in May 2023
Response from Patricia on 13 Jun 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was so spacious, clean, decorated so nicely and absolutely lovely.
Stayed 3 nights in Jun 2023
Response from Patricia on 13 Jun 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

James

Stayed 3 nights in Jun 2023
Response from Patricia on 29 Jun 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, pleasant place to stay. It is a little far in walking distance to the more popular areas but not too bad.
Stayed 2 nights in Jun 2023
Response from Patricia on 9 Jun 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and clean.
Stayed 2 nights in May 2023
Response from Patricia on 31 May 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Laurel

Stayed 5 nights in May 2023
Response from Patricia on 31 May 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Eric, West Chester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Requires 20 minute walk to tourist area unless you use car or bus/trolley. A benefit for us to see local community by walking. Great restaurants nearby. Very safe area and room was spacious by European standards.
Stayed 4 nights in May 2023
Response from Patricia on 27 May 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)

10/10 Excellent

Varita, Toronto

Liked: Cleanliness, property conditions & facilities
Loved our stay! Beautiful property and we loved our room. Walking distance to shopping/restaurants.
Stayed 1 night in May 2023
Response from Pat on 22 May 2023
Dear guest,Thanks for your review:)We hope you enjoyed your days with us.See you next time :)