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Reviews of Casa do Valle

3 out of 5
Casa do Valle
Rua da Paderna, 5, Sintra

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 273 reviews" "
Rating 8 - Good. 82 out of 273 reviews" "
Rating 6 - Okay. 12 out of 273 reviews" "
Rating 4 - Poor. 4 out of 273 reviews" "
Rating 2 - Terrible. 1 out of 273 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. It was a "little tricky" finding it but once we got there everybody was accommodating. Short walk up to the main square upon arriving was excellent. Breakfast was great! Truly unique experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Wally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful property and very relaxing Staff was top notch and extremely helpful A short walk to main area of Sintra although a steep walk but that’s normal in town on the side of the hill
Stayed 4 nights in Mar 2024
Response from Virpi on 2 Apr 2024
Wonderful, Wally!We are happy that you enjoyed your stay and found our staff so helpful. We stride to do our best in welcoming our guests not just at Casa do Valle but in Sintra as well. Kind regards,Virpi

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa do Valle. The accommodations were fantastic and the surrounding area was stunningly beautiful.
Stayed 2 nights in Mar 2024
Response from Virpi on 2 Apr 2024
Thank you Lorraine!We are glad that you enjoyed your stay.Kind regards,Virpi

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and a great property
Stayed 1 night in Mar 2024
Response from Virpi on 2 Apr 2024
Thank you, Kevin, for your review. As the manager, it is extremely good to get this type of feedback of my wonderful staff. Kind regards,Virpi

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Virpi on 2 Apr 2024
Thank you, Robert, for staying with us.Kind regards, Virpi

10/10 Excellent

Elaine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa do Valle offers a home away from home setting in the Sintra area. I like that you can walk to town in 10 minutes up hill and it is down hill back to the hotel. Rooms had balconies and views. It was very comfortable and staff was friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Nicusor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views!
THe most beautiful views ever! Loved this place!
Stayed 2 nights in Dec 2023

6/10 Okay

Agnieszka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Difficult to get there and without the car is quite tiering. Problems with arranging the taxi. The staff is not flexible and did not interest much in our comfort. Very nice lady during the checkout at least - thank you for your kindness. Breakfast was delivered to the room which was great however it was not much. Beautiful views and a calm area - that is what we expected and that was the reason for the booking. Hospitality could be better. Sintra is a very commercial place with a nice historical heritage but you can miss the Portuguese spirit that you can experience in Lisbon or Algarve. Thanks anyway.
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B close to center of Sintra
Hard to find driving, the sign is a tile in the wall and difficult to see. Google gets you there and then you need to look for the tile. Only 500 meters from the National Palace and central tourist area. Quiet location, nice views.
Stayed 1 night in Oct 2023
Response from Virpi on 1 Nov 2023
Thank you John! We are glad you stayed with us. So sorry the traditional sign seemed to be a bit unclear. We must think of a solution, as there are strict rules of what we can use, as we are in the Unesco protected area. Thank you for the pointer! Kind regards, _Virpi

10/10 Excellent

Zainab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique property. The owners were very thoughtful and helpful.
Stayed 2 nights in Oct 2023
Response from Virpi on 30 Oct 2023
Thank you Zainab for your kind words - we are happy that you had a good stay with us.Kind regards,Virpi

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect!! So unique and such a beautiful place.
Stayed 1 night in Oct 2023
Response from Virpi on 30 Oct 2023
Thank you Levi! We are so glad that you enjoyed Casa do Valle. Kind regards,Virpi

8/10 Good

Eduard

Stayed 1 night in Sep 2023
Response from Virpi on 18 Sept 2023
Thank you Eduard for staying with us!

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay at this hotel! The rooms were incredibly cozy, and the staff was exceptionally friendly. What stood out to me the most was their attention to detail – everything was just perfect. Plus, the view from the hotel was simply amazing. It’s evident that the people who run this place have a genuine love for what they do. Highly recommended!
Stayed 1 night in Aug 2023
Response from Virpi on 18 Sept 2023
Thank you for staying with us Natalia. It seems you had a rally nice stay, for which we are happy. I do indeed love what I do and am glad that it comes across as well. Hope to see you another time at Casa do Valle.Kind regards, Virpi

10/10 Excellent

Luxita, Verdun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, clean, with an amazing view. Staff was helpful and nice, really nice breakfast too, delivered to our room.
Stayed 3 nights in Aug 2023
Response from Virpi on 18 Sept 2023
Thank you Luxita! We are happy that you enjoyed your stay with us.

10/10 Excellent

Jon

Stayed 1 night in Aug 2023
Response from Virpi on 18 Sept 2023
Thank you for your review Jon - glad you stayed with us!

10/10 Excellent

Jenna

Stayed 1 night in Jul 2023
Response from Virpi on 25 Jul 2023
Thank you, Jenna, glad you enjoyed your stay with us!

10/10 Excellent

Jannette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More amazing than it looks in pics!! Quaint little rooms. Beware there is no AC but evaporated cooler. This was fine in early May but superior rooms that look up to castles get no cross ventilation. Sweet breakfast served to your room. Really special place. Highly recommend. Very difficult to find. Use google maps or call and ask for them to send a pin.
Stayed 1 night in May 2023
Response from Virpi on 12 May 2023
Hello Jannette,Thank you for staying with us! We are so happy that you enjoyed your stay. We certainly agree with you that google maps is a good help in finding us. Historic Centers such as ours have many one-way streets and the mountain makes the roads, either up or downhill, there is very little straight. Regarding the superior rooms, the cross ventilation does exist as there is a window in the bathroom as well, but maybe it is not quite so obvious. In any case, still this month, new AC units will be installed in them as the summers have become increasingly warm, even if we always have cool nights due to the mountain microclimate. Kind regards,Virpi

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The place invites you to stay longer
Stayed 1 night in Apr 2023
Response from Virpi on 25 Apr 2023
Hello Gustavo, Thank you thank you thank you. Next time you do stay longer. Kind regards

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel in a beautiful location! Casa do Valle is located in a quiet spot about a 5-minute walk from the heart of old town Sintra. It is surrounded by trees and the sound of birds, and offers amazing views of the Moorish Castle and Pena Palace. The staff is friendly and helpful. Our room was cute and comfortable with a small fireplace and balcony. It was on the small side, though, and it could use a bathroom and furniture refresh. If you don't mind a bit of a walk to get into the heart of Sintra, Casa do Valle is a great place to stay!
Stayed 2 nights in Mar 2023
Response from Virpi on 25 Apr 2023
Hello Julie, We are so glad you enjoyed your stay at our Bed&Breakfast! You are right, the 5 minute walk takes you from the crowded streets to the peace of our large garden with a view. I will certainly give the compliments to our staff, thank you. Kind regards

10/10 Excellent

AmyCaroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Casa do Valle was a great find. It’s close to Sintra historic center and was comfortable and beautiful. Highly recommend!
Stayed 2 nights in Mar 2023
Response from Virpi on 25 Apr 2023
Hello AmyCaroline, so glad you found us! We are happy that you enjoyed your stay at Casa do Valle and hope to see you again. Kind regards

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This B&B is in a quiet location, a bit out of the way. It is difficult to compare it favourably with the excellent Lisbon hotel we were in previously. The beakfasts were very good (delivered to your room) and the shower excellent. We were in a Superior room.
Stayed 3 nights in Mar 2023
Response from Virpi on 25 Apr 2023
Hello Christine, we are happy that you stayed with us and enjoyed your stay. You are so right, you can't compare the business of Lisbon with the calm of Casa do Valle nor a hotel with a Bed&Breakfast. We are glad you had two very different yet positive experiences in our region.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Filipa on 25 Apr 2023
Thank you Rachel for staying with us!

10/10 Excellent

Tomas

Stayed 2 nights in Feb 2023
Response from Virpi on 19 Feb 2023
Tack, Thomas!Hope to see you again

10/10 Excellent

Vlad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in Sintra. It is not in the middle of all the tourist area, but it is a short walk away (uphill both ways of course, as seems to be everywhere here 😉). It is very quiet and charming, and the staff are amazing. The grounds of the villa are worth spending time and exploring, and there are many places where you can enjoy a coffee or glass of wine surrounded by beautiful nature. Only thing we regret is not having planned to spend more time in Sintra, as it is worth it.
Stayed 1 night in Feb 2023
Response from Virpi on 19 Feb 2023
Thank you Vlad for choosing Casa do Valle for your place to stay. We are so happy that you enjoyed your stay with us. Please come and stay with us again when you feel like visiting Sintra another time.

8/10 Good

Natella

Stayed 1 night in Jan 2023
Response from Virpi on 19 Feb 2023
Thank you Natella!

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great location
Stayed 2 nights in Jan 2023
Response from Virpi on 19 Feb 2023
Thank you Dmitry for staying with us! Hoping to see you here again

8/10 Good

oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Heater didn't work so it was a cold night. Steps to reach the room are slippery and without any night light so rather dangerous. Other than that, the staff is really nice and the room is nice too.
Stayed 1 night in Nov 2022

10/10 Excellent

Nadia

Stayed 1 night in Nov 2022

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I were very impressed by Casa do Valle. The rooms were bigger than expected and very clean. I loved the simple but homey aesthetics. They had a Finnish sauna, massages, a pool, a teeny tiny library, and a shared dining space. The grounds were very well kept and had an amazing view of Pena Palace and the Moorish Castle all lit up at night. Staff were helpful, informative, and friendly. It was like a ten minute walk into the historic center. My friend and I, both female, felt perfectly safe walking back up at night. I highly recommend and I will definitely be staying again when I return to Sintra.
Stayed 4 nights in Nov 2022

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Breathtaking location. Super welcoming service. Lovely rooms with balconies and views of the hills. Wish we were there for longer.
Stayed 1 night in Oct 2022
Response from Filipa on 27 Oct 2022
Hello Samantha,We appreciate your kind words and hope you took with you some good memories of Casa do Valle. Looking forward for your next visit!Kind regards,Filipa

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view were amazing. The staff wonderful. The shower was not draining properly and not the best shower experience in our travels.
Stayed 1 night in Oct 2022
Response from virpi on 23 Oct 2022
Hello Tammy, So glad you enjoyed your stay! Thank you for pointing out the shower - we took care of it immediately and it is now working perfectly. Kind regards,Virpi

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings were just beautiful, I would be very happy to wake up each morning with the view that I had. Breakfast is served in your room in a beautiful basket at whatever time you request it. It was peaceful and quiet and the staff were so nice, Special kudos to the young lady at the front desk, she was so sweet and helpful... I would definitely recommend this hotel to anyone wanting to stay in Sintra.
Stayed 2 nights in Oct 2022
Response from Virpi on 20 Oct 2022
Hello Elizabeth, Thank you for staying with us, we are so glad you enjoyed your stay! I will convey your kudos to Filipa, our receptionist, and look forward to another opportunity to welcome you. Kind regards,Virpi

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little out of the way and somewhat tricky to find by car. Check your directions twice. The check in was very friendly. The standard room I stayed in was not inspiring. Low ceiling and rather spartan. Their upgraded rooms might be more exciting. Breakfast was simple, but good. It’s in a beautiful location with an amazing view of the valley and up to the castles.
Stayed 1 night in Oct 2022
Response from V on 23 Oct 2022
Thank you, Mark! The curvy one-way streets that go up and down can indeed be tricky even if you have a GPS, so yes, good to be alert! The superior rooms are larger and do have a better view.Thank you for staying with us! Kind regards,Virpi

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was so enjoyable. Great location, beautiful views and great recommendations from hosts.
Stayed 3 nights in Aug 2022
Response from Virpi on 23 Oct 2022
Hello Jennifer,Thank you for having chosen Casa do Valle as your place to sstay in Sintra. We are glad that you enjoyed your stay and hope to see you again!Kind regards,Virpi

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly, helpful staff on Reception. Absolutely stunning views across the mountain. Fairly simple bedrooms but clean and the separate kitchen has lots of facilities. I liked the eco-friendly focus. Also nice to enjoy breakfast in the room!
Stayed 1 night in Aug 2022
Response from Virpi on 20 Aug 2022
Thank you Amy for choosing us! We are so happy that you enjoyed your stay and our services. Hoping to see you again, Kind regards,Virpi

10/10 Excellent

Graham

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very enjoyable stay and lovely setting. Staff assisted with airport transfer from Sintra.
Stayed 1 night in Aug 2022
Response from virpi on 20 Aug 2022
Hello Graham, Glad you enjoyed your stay - we are happy to help with transfers and other service bookings and information. Kind regards,Virpi

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting friendly small hotel
Interesting friendly small hotel in a great location
Stayed 2 nights in Jun 2022
Response from Virpi on 19 Jul 2022
Hello - and thank you for staying with us. We are glad that you enjoyed your stay! Kind regards, Virpi

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place to stay an nearby all good areas
Stayed 3 nights in May 2022
Response from Virpi on 6 Jul 2022
Hello Tyrone, Thank you for staying with us at Casa do Valle - we are glad you enjoyed your stay! Kind regards, Virpi

8/10 Good

Hendrik

Stayed 3 nights in Jun 2022
Response from Virpi on 21 Jun 2022
Thank you for staying with us!

8/10 Good

David

Stayed 3 nights in Jun 2022
Response from V on 16 Jun 2022
Thank you, David, for staying with us - and for your review! Kind regards, Virpi

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t realize I’d booked a Guest House but other than trouble driving to it via windy uphill narrow streets, the place was lovely and inviting. Lots of special care and extras.
Stayed 1 night in Jun 2022
Response from Virpi on 16 Jun 2022
Hello Laurie, Thank you for staying with us - and for your patience navegating through the oneway streets of our Historic City. I am so glad that you enjoyed your stay with us! Hope to see you again, Virpi

8/10 Good

chau

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022
Response from Virpi on 16 Jun 2022
Thank you for your review! Kind regards, Virpi

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could do with a bit of maintenance. Very convenient. The stairs were a bit of an issue. Perhaps more information of how to access the property through the parking lot in advance would have avoided the stairs. Unfortunately, too cold for the pool.
Stayed 4 nights in Apr 2022
Response from Virpi on 16 Jun 2022
Hello Timothy, It is true that we have a lot of stairs, as we are on a slope. The entrance through the parking lot is indeed helpful once you have checked in and know where your room is. As there are stairs from the parking area to the reception, the stairs cannot be alltogether avoided. For security reasons, passing by the reception first must be the procedure, so we are the ones giving access to the property. Thank you for having chosen Casa do Valle as your place to stay in Sintra! Kind regards, Virpi

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, very friendly staff! We loved the property pets too 😊 🐶 🐕 🐱
Stayed 1 night in May 2022
Response from Virpi on 16 Jun 2022
Thank you April, for staying with us! The pets love people too, as does all of our staff. Hope to see you again, Virpi

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet location, easy walking to town. And beautiful garden setting.
Stayed 1 night in May 2022
Response from Virpi on 7 May 2022
Thank you Rita! We are glad that you enjoyed your stay with us. Virpi

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this place! The staff went so far out of their way to help us and make sure we had everything we needed for our stay. The location was great and theviews from the hotel were absolutely beautiful. I wish we could've stayed longer. If we end up back in Sintra we will definitely come back.
Stayed 1 night in Apr 2022
Response from virpi on 7 May 2022
Thank you Rebecca for staying with us! It looks like you really enjoyed it - we are so glad of that. Maybe we will see you again? Virpi

10/10 Excellent

Preena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa do Valle! My friends and I were visiting Portugal for the first time and loved our stay. The staff was incredibly friendly and we LOVED seeing Cleo the dog on the property every morning. If you're looking for a cozy and friendly place to stay, Casa do Valle is the spot for you! Can't wait to return!!
Stayed 2 nights in Mar 2022
Response from Virpi on 29 Mar 2022
Thank YOU Preena for having chosen us! So glad you enjoyed your stay and we do hope to see you again. Kind regards, Virpi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would live here if I could
Fabulous hosts and rooms with a beautiful view and two friendly dogs playing in the garden.
Stayed 2 nights in Jan 2022
Response from Virpi on 25 Jan 2022
Thank you, we are so happy you enjoyed your stay!