Search Spa Hotels in Lilburn

"The staff, location and the hotel charm was amazing. The rooms, however show age. Room 808, my first room, the TV didn’t work, the ice machine on the 8 th floor didn’t work. The furniture was heavily scratched. The room didn’t have a small fridge, that was probably my fault for not checking at booking. I was given an upgraded suite when I voiced my disappointment, 1209. Which was not expected and very much appreciated. But, that room also had issues. Once again the TV didn’t work, the ice machine on the floor didn’t work, oh jeez. The room was very spacious and even had a small kitchen and washer and dryer, amazing!!! The kitchen had a badly cracked and yellowing ceiling light, the fridge had ice on one of the shelves and water was leaking from behind a locked door in the kitchen. This hotel is an historic landmark, a grand place and it deserves better. The beds were comfy, nice shower and coffee in the room, great. The lobby was beautiful, marble floors, atrium and a crystal chandelier. I was expecting a nicer room. There were a few pluses, but the minuses outweighed them. It’s like an piece of candy that looks delicious, but when you bite into it you chip a tooth. These are my observations in the hope a few improvements are made. "

"The place was nice, be aware valet is $60 per day. There is a parking area (but you have to pay as well of course) best to do valet! The room was smaller than I thought. I’d have to say is they should thoroughly check everything before allowing people to check in. Two lights weren’t working, no body wash and the fridge didn’t work either.. the second day the AC went out, but had someone minutes later came to fix the issue. Staff was kinda, local area, nice hotel."

"Nice place, I would recommend "

"Was a fun experience. The property and architecture were great. Room was nice and clean. Staff were helpful. Advice for future travelers, understand that it is down town and food is plentiful but with down town prices. I recommend Gus’ fried chicken across the street! "

"Fin"

"Yes, breakfast was good"

"Yes , great , good, great "

"There is no breakfast bar unless you are a member of Sonata and as far as the bar, the bartender was amazing. I didn’t get her name, but there wasn’t a very busy bar for that type of hotel being that it was in the high 80s in May you would think they would’ve opened either the indoor pool outdoor pool something and nothing was open. Nothing was clean. We had issues where the shower wood gurgle into the sink. There was a smell in the building as far as the staff I never saw housekeeping ever and if I wanted anything clean, I had to go downstairs and get it myself. I would never stay there again. Another couple left also."

"Desperately needs updated. The hot water in the sink was broken, the back of toilet needs a good wipe down. Staff was absolutely wonderful, but this hotel definitely needs some upgrades"