3/5 Okay
Shane
Travelled with family
14 Apr 2021
Liked: Staff & service, property conditions & facilities
NOISY letdown
The experience of staying in a 'castle' was eclipsed by the fact that that we had to put up with the noise from the neighboring rooms. Walls were thin enough that we could hear conversations, toilets, fans, KIDS, doors, jumping, wall bangs, etc. at all hours. (Crying kids at various times of the night). We were in a barracks that included bunk beds and a double bed but out of the 6 bunk beds, 2 were made up, leaving the double bed. It was assumed the two adults were sharing the double but I was looking forward to a bed on my own as I have recently suffered broken ribs---not to be!! The wife said on check-in that the bathroom bin hadn't been emptied and although our room was cleaned and restocked (coffee, milk, biscuits) on the first morning, it wasn't repeated. We stayed 3 nights.
On a positive note, the access to the themed castle was great and the kids enjoyed the activities. I enjoyed the mead.
Stayed 3 nights in Apr 2021