Lobby sitting area

Reviews of Fairbridge Inn & Suites

2 out of 5
Fairbridge Inn & Suites
185 US Hwy 2, Leavenworth, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1073 reviews" "
Rating 8 - Good. 371 out of 1073 reviews" "
Rating 6 - Okay. 161 out of 1073 reviews" "
Rating 4 - Poor. 61 out of 1073 reviews" "
Rating 2 - Terrible. 26 out of 1073 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jon A

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
even though it was on the main highway , our room was very quiet, it is an older property but the room was nice
Stayed 1 night in May 2024

8/10 Good

Ronnie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked half of the time. Kept having to turn off and on. Staff was very friendly and hotel is close to all the stores/restaurants. Good place to bring your dog (even have treats for them).
Stayed 2 nights in May 2024

8/10 Good

Vlad, Puyallup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Robert

Travelled with partner
Disliked: Property conditions & facilities
The room was very small and dated. The air conditioner was old and noisy and inefficient. Breakfast was to go and very limited. Staff are extremely friendly and helpful. Overall a step up from Motel 6, but still disappointing.
Stayed 3 nights in May 2024
Response from John on 26 May 2024
Thank you for letting us know the issues you experienced during your stay with us. We will pass the information along to our maintenance staff to be looked at. We are always looking to better ourselves.

8/10 Good

George

We stayed one night as we were passing through town. The hotel was very clean, easy check in and the bed was very comfy. John at the front desk was amazing! The only thing that could be better would be an actual continental breakfast insteadof the grab and go option.
Stayed 1 night in May 2024
Response from John on 26 May 2024
I'm so glad you enjoyed your stay and thank you so much for the kind words! I hope you get the chance to stay with us again. Thanks

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from John on 26 May 2024
Thank you for answering our survey. Your score indicates that we can do better, and we would highly appreciate your letting us know what we can do to improve your experience!

8/10 Good

Winnie Boon Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, flat walkable sidewalk to Front Street in less than 10mins. Simple but good to-go breakfast with cereal/breakfast sandwich, yogurt, granola/breakfast bar and juice options. 24/7 access to orange and apple juice, coffee, tea, hot chocolate and hot&cold water at front desk. Good tv channels. Free wifi and parking. Had pool and hot tub but didn’t use. Property condition older and could use some upgrades. Friendly staff. Overall, good value for money. Enjoyed our stay.
Stayed 2 nights in May 2024
Response from John on 25 May 2024
Thank you for your great response about our hotel! We are always glad to see our guests leave with a smile. We hope you come back and see us again soon here at FairBridge Inn & Suites

8/10 Good

Neville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet and peaceful
Stayed 2 nights in May 2024
Response from John on 25 May 2024
I’m so glad you enjoyed your stay! We look forward to your next visit! Thanks

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from John on 25 May 2024
Thank you for answering our survey. We appreciate you taking the time.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot and reasonably priced, friendly staff, easy walk to shops and downtown attractions
Stayed 2 nights in Mar 2024
Response from John on 23 May 2024
Thank you so much for your kind words! We are extremely happy that you had a great. Thanks John

10/10 Excellent

Yuri Iouri, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from John on 25 May 2024
Thank you for answering our survey. We appreciate you taking the time. Hope to see you again. Thanks

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is perfect apart from the tight parking spots. Almost all parking is compact only.
Stayed 2 nights in May 2024
Response from John on 25 May 2024
Thank you for your high review of our hotel, as well as some areas of improvement. We hope you will visit us again in the near future!

8/10 Good

Sarah

Stayed 2 nights in May 2024
Response from John on 25 May 2024
Thank you for answering our survey. Your score indicates that we can do better, and we would highly appreciate your letting us know what we can do to improve your experience!

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was more parking, but overall very pleasant and clean. Very professional staff.
Stayed 1 night in May 2024
Response from John on 24 May 2024
Thank you for your high review of our hotel, as well as some areas of improvement. We hope you will visit us again in the near future!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay.
Stayed 1 night in May 2024
Response from John on 25 May 2024
Thank you so much for your kind words! We hope you come back and see us again soon! thanks

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i didnt like is that it said breakfast making it sound like it was a continental breakfast but its not even that. Its ur choice of cereal or a ready made microwave sandwich that is all. Breakfast is one thing i look for in choosing a place to stay
Stayed 1 night in May 2024
Response from John on 25 May 2024
Thank you for your feedback. Your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve!

8/10 Good

Madelynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and kind people
Stayed 1 night in Apr 2024
Response from John on 23 May 2024
You just made my day! Hope you get the opportunity to stay with us again! Thank You!

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely accommodating and friendly. Pool and hot tub open late was a bonus!
Stayed 1 night in May 2024
Response from John on 25 May 2024
Thank you for your thoughtful comments and your feedback! we look forward to your next stay. Thanks

6/10 Okay

Tracy

Travelled with family, Travelled with pets
The property is a close walk to town and pet friendly. However the rooms are quite dated.
Stayed 1 night in May 2024
Response from John on 26 May 2024
Thank you for letting us know the issues you experienced during your stay with us. We will pass the information along to our maintenance staff to be looked at. We are always looking to better ourselves.

8/10 Good

Sherry, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from John on 26 May 2024
Thank you for answering our survey. We appreciate you taking the time. I hope we get a opportunity see you again. Thanks

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The parking lot.
Stayed 1 night in May 2024
Response from Brandon Blackburn, GM on 14 May 2024
Thank you for your rating as well as an area of improvement. We truly appreciate your business.

4/10 Poor

Ali

Nothing unique about it.
Stayed 1 night in Apr 2024
Response from JOHN on 4 May 2024
Thank you for answering our survey. Your score indicates that we can do better, and we would highly appreciate your letting us know what we can do to improve your experience!

6/10 Okay

Talease

Travelled with family, Travelled with group
Very small rooms and were advertised as being downtown. They were not.
Stayed 1 night in Apr 2024
Response from John on 2 May 2024
Thank you for staying with us. We appreciate your feedback! We are considered downtown butt the center of town is less then a 7 min walk and less then a 1/2 mile. We don't charge for parking and your vehicle is under surveillance while parked at the Hotel!! I do hope we get the opportunity see you again. Thanks

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from John on 2 May 2024
Thank you for answering our survey. We appreciate you taking the time.

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, location is on the edge of town, so only a short walk with some great food options across the road etc. super convenient and a hot tub open till midnight with no kids after 10pm. Great choice!
Stayed 3 nights in Apr 2024
Response from John on 30 Apr 2024
You just made my day! Hope you get the opportunity to stay with us again! Thank you very much!!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome price and great location in Leavenworth!
Stayed 1 night in Apr 2024
Response from John on 30 Apr 2024
I’m so glad you enjoyed your stay! Hope we get the chance to see ya'll again! Thanks

8/10 Good

McKenzie

Stayed 2 nights in Mar 2024
Response from John on 1 May 2024
Thanks for staying with us! I hope we get a chance to see you again. I hope you have a great time!

4/10 Poor

Kelley

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from John on 1 May 2024
Thank you for answering our survey. Your score indicates that we can do better, and we would highly appreciate your letting us know what we can do to improve your experience! Thanks

8/10 Good

Raymond

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from John on 1 May 2024
Thank you for answering our survey. We appreciate you taking the time.

4/10 Poor

Andrei

Stayed 2 nights in Apr 2024
Response from John on 15 May 2024
Thank you for answering our survey. Your score indicates that we can do better, and we would highly appreciate your letting us know what we can do to improve your experience!

4/10 Poor

tanya

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from JOHN on 21 Apr 2024
Thank you for answering our survey. Your score indicates that we can do better, and we would highly appreciate your letting us know what we can do to improve your experience!

8/10 Good

Gail

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
It was quite nice and John at the front desk was very helpful with recommending places for us to eat.
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
You just made my day! Thank you so much for your kind words!!

10/10 Excellent

RAYMOND D.

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very good
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
thank you for your comment!!

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Property was pretty good for the night. Out door was awkward and hard to open and close and there was limited breakfast. The alley behind is sketchy, but it’s pet friendly and the staff is very nice!
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
Thank you for your constructive criticism. Please remember us for your next visit. Thanks

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating! My family and I enjoyed it thoroughly. There wasn't a thing they didn't think of to make the stay comfortable. Movies to rent with popcorn, life jackets for indoor heated pool, options to buy shorts if you didn't have any, vending machines on each floor. The staff was very friendly and check in and out was swift and painless. Cons would be there are no spectacular views from your window, some things are a little outdated but not unclean. Pros are it is a perfect walking distance from the Adventure park and downtown, and hotel service is 24/7. Definitely going to look back here for our next stay.
Stayed 2 nights in Apr 2024
Response from John on 18 Apr 2024
I really appreciate your kind words and your support. Thank you very much!

6/10 Okay

KEVIN, Lake Stevens

Travelled with family
Liked: Staff & service, amenities
The pool and hot tub were the highlight of this stay. John at the front desk was great, very personable and friendly.
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
Thank you for your thoughtful comments! I hope you get another chance to stay with us again. Have a great day!!

6/10 Okay

Jo

Travelled with family
Liked: Cleanliness, staff & service
It was ok. The breakfast is an absolute joke. The beds/pillows needed to be replaced years ago. The molding around the door was so ill fitting that you could see light through it all around the door. Which made the noise from the highway so loud in the room. It sounded like the front door was open all night. It’s just an old place that needs some upgrades. I won’t stay here again. I will say that the only two employees I had interactions with were absolutely lovely!
Stayed 2 nights in Apr 2024
Response from John on 18 Apr 2024
We appreciate your constructive criticism. We are always striving to make our guest feel comfortable and happy. I also want to say thank you for the kind words about the Staff! Thank You

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff and the comfortable environment
Stayed 2 nights in Apr 2024
Response from Brandon Blackburn - GM on 11 Apr 2024
We are glad you had an enjoyable stay with us. We hope to see you again in the near future!

10/10 Excellent

Brian

Stayed 1 night in Apr 2024
Response from John on 1 May 2024
Your support and encouragement mean a lot. Thank you!

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
thank you for the score! We do appreciate that!!

6/10 Okay

Nancy

Stayed 1 night in Apr 2024
Response from John on 1 May 2024
thanks for taking the time to fill out our survey! I wish I new how we could improve your stay for next time!

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night. The beds and pillows were ok. For one night stay the experience was fine for the price.
Stayed 1 night in Apr 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Parking was limited and it’s outdated, but the staff is great.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of more expensive options in this area. This was a great place for the price! It is a little older and nothing fancy, but perfectly located for walking around town. The parking can be a little tough if you have anything much bigger than a full-size truck. I would definitely stay again!
Stayed 1 night in Apr 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

2/10 Terrible

Jacqueline

Not honoring my insurance policy that I paid extra
Stayed 1 night in Apr 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Calvin, Bellevue

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Due for a renovation
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Frederick T

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building is old and ruin down. Bathroom need up dates
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.

8/10 Good

Mark, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from John on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback and hope to see you again.