The Cosmopolitan used to be one of the "It" places.... no longer... not very clean, too many unkempt, poorly dressed, slovenly, classless people roaming the property, particularly the Casino... upon checking in my bathroom was dirty with urine stains still on the bowl... my room safe was locked by the previous guest (i needed to secure cash/valuables and not carry all with me) I called the front desk and concierge as soon as i got to my room, 6 times, SIX TIMES in total over two days speaking to someone every time, 4 "work orders" put in... the final day I was checking out someone from concierge finally got back to me about opening the safe!!!! Really?