"Absolutely fine for the price point. Obviously not the Ritz and a bit cluttered outside, but a load of fast EV chargers, free parking, reasonably priced bar and a bed."
"The room I stayed in for the two nights I was there was lovely and clean the staff were alright aswell no complaints from me next time I visit Carlisle ill stay there again."
"A very convenient hotel for exploring the city of Carlisle. Excellent car park. Staff were pleasant and helpful. They did their best in the recent hot weather providing fans for the guest rooms."
"This is our second stay at Hetland Hall and I can thoroughly recommend it ,the level of cleanliness is brilliant,food exceptional,and the staff are so well mannered and obliging.We look forward to our next stay there."
"The hotels location is perfect, right in the centre of town. Staff are brilliant, professional and friendly. Didn't use the pool as was too hot in there, but another time maybe.
They were having problems with the boiler but well handled by reception.
Oh I can't forget the Cheese Souffle!!! It was amazing!!"