Garden

Reviews of Summit Hotel

4 out of 5
Summit Hotel
Kopundole Height, Lalitpur

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 35 reviews" "
Rating 8 - Good. 17 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

JDee, NYC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property that is located in a pretty good area in terms of bars and restaurants. Service is the best aspect of the hotel. I stayed in a room that could use some updating, however. I think other rooms probably have modern bathrooms based on the one in the lobby. The airport shuttle is convenient. The breakfast is a solid way to start the day. If you’re looking for another hip and tasty dining option popular with other young foreigners, check out the nearby Musicology cafe.
Stayed 3 nights in Nov 2019
Response from fom on 3 Dec 2019
Dear Guest, Thank you for your positive comment. Guest satisfaction is our motto and keen to maintain it. Hope to see you again in Summit.

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and well equipped.
The grounds of the hotel are the highlight - beautiful views, gardens and drinking/dining areas both inside and outside. The food is very good and the prices are reasonable. Customer service is excellent. Minor negative points are that the wifi is a bit hit and miss at times which can be problematic for business travellers, and there was a lot of construction noise near to our rooms, which started early and finished late. Not the end of the world, but bring earplugs.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Summit Hotel on 10 May 2019
Thank you sir for your time to rate your stay at Summit Hotel. We wish to welcome you again.

10/10 Excellent

Ipsita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly and helpful staff, and very good service. The internet connection was very poor in the room though.
Stayed 14 nights in Mar 2019
Response from The Summit Hotel on 21 May 2019
Dear Sir, Thank you for your time to review your stay with us. We are sorry that you had a bad experience with internet. We continously try to make your stay even better. Your review is very helpful for us and we assure that your next stay would be even more better. Thank you,

4/10 Poor

Verified traveller

Liked: Staff & service
They overbooked and so we could not stay at the property, even though we had pre-paid for the rooms. They did put us up at another hotel, however.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming place
The Summit Hotel was very welcoming after my long travels from the US. I got airport pickup even with a late arrival, cookies and plenty of water, and a delicious breakfast in the morning. The staff is so friendly and were constantly offering a helping hand with my luggage or opening doors. Mattresses are a bit uncomfortable, but Would 10/10 book again!
Stayed 1 night in Jan 2019
Response from Rudra on 12 Jan 2019
Dear Guest, Thank you, we are pleased to know it that you have enjoyed your stay with us. Hope to see you again in Summit. Regards,

8/10 Good

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant area to stay in Kathmandu
A pleasant hotel away from the dust and traffic of Kathmandu. The hotel organised a driver for sightseeing as well as airport transfers. A lovely outdoor garden area to enjoy a drink and a meal. The restaurant had a good selection of Nepalese and Indian dishes as well as Western fare. The main complaint is the need to buy bottled water beyond the first complimentary bottle, which is unusual when the tap water is unsafe to drink. Overall it’s a nice hotel with a budget price.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel that is a peaceful respite in the busy city of Kathmandu. Stayed twice & felt like honoured guests both times. Highly recommend
Stayed 4 nights in Nov 2018
Response from Summit Hotel on 21 Jan 2019
Thank you to receive such a lovely feedback. We wish to welcome again and again in our Hotel.

10/10 Excellent

John, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful respite
Excellent location away from the noise and pollution. Great service and food.
Stayed 3 nights in Oct 2018

10/10 Excellent

Simon, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Summit Hotel Kathmandu is one of those gems you just keep going back to. First visited with a large trekking groupback in 2013 on 2 occasions pre and post trekking, then in 2015 for trekking and this yr 2018 stayed on 3 occasions ! Reception staff are very attentive - make you feel special. Amazing cocktails and wonderful breakfast spread. Easy access walking to many local areas or short 500 R ride to Tamel. Highly recommended.
Stayed 1 night in Oct 2018
Response from FOM on 27 Nov 2018
Dear Sir, Thank you for your nice comments. Hope to see you in Summit in your next visit. Rudra Shrestha

10/10 Excellent

Kevin

Best hotel in Kathmandu
Super helpful staff and great facilities.
Stayed 2 nights in Aug 2018

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great service and friendly staff at Summit. Rooms regularly cleaned, comfortable beds, towels and a few toiletries provided. Gym- small but functional with 2 treadmills, 2 bikes, a cross trainer and some weights. Pool bit on the small side but nice to sit around- towels and umbrellas provided. Food and drink good- Friday evening BBQ seems good value- although as a vegetarian opted for al a carte menu. Paneer and momos good, pizza not so good- particularly compared to pizzas at other nearby restaurants. Laundry service efficient- note this and any food and drink purchases are subject to a 23% extra charge in the hotel, 13% tax, 10% service charge- this is not the case in all surrounding pubs and restaurants (and laundrettes) but it is in some. No cider is served in hotel, but there is a pub 1 minutes walk away that does- and shows sport on TV. Quite a few nice restaurants and bars close by to try, Thamel and other areas a short taxi ride away. Aircon in room was good, but no safe in room. Very happy with stay.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, a bit overpriced.
This is always our preferred place to stay in Kathmandu. The location is excellent (near to lots of good restaurants, easy access to the centres of Kathmandu and Patan, quiet and peaceful). The food remains overpriced and not great. The bar is lovely, and would be a popular place if only they were to reduce the prices a bit to be in line with everywhere else. The hotel is a bit overpriced for what you get.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Summit Hotel -a good place to stay in Kathmandu
The service is excellent. The staff are really helpful, nice and professional. The garden and outdoor seating is beautiful. The menu is good overall. It is busy as it is a favorite of NGOs, diplomats and school groups. Good wifi and facilities including a gym and outdoor pool.
Stayed 6 nights in May 2018

8/10 Good

Tine

Liked: Staff & service

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Kathmandu
If you're considering staying at the Summit Hotel, do it! It's a great place with friendly staff that are very helpful with visiting Kathmandu. Clean, safe, and fun. Top notch breakfast included.

6/10 Okay

Verified traveller

Liked: Staff & service
Adequate facilities.
No airport transfer, even though this was promised by Expedia. Otherwise, a reasonably comfortable hotel. Rooms adequate but no coffee/tea provided.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable (but bed was hard) - WiFi was patchy. Staff was super friendly and helpful! Food was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very pleasant hotel with great staff. Good facilities
Stayed 1 night in Mar 2018

4/10 Poor

Li, Boston, USA

Disliked: Property conditions & facilities
Ok stay
The facilities are very basic & not up to the 4 star standard. There is a telephone in the room, but no direction as to how to dial the reception or whatsever. overly pricy given the condition & services.
Stayed 2 nights in Nov 2017

8/10 Good

Robert, Douglassville PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with beautiful grounds
The buffet breakfast served daily was outstanding. Eating on the terrace, the staff was so nice to everyone and was their to help and serve your needs. The beautiful grounds of The Summit in Nepal with gardens and plenty of green grass, is a plus, when grass is at a premium in this city. How nice to be able to convers your American money to Nepale money anytime you needed to do so right at the front desk. Taxi service was right at your door when required to take you to anywhere you wanted to go. I would recommend the Summit Hotel if your going to Kathmandu Nepal.
Stayed 11 nights in Oct 2017

8/10 Good

Gabriel, The Yay Area

Liked: Cleanliness, staff & service, property conditions & facilities
it works!
Decent food. Nice staff. Walkable hood. Tiny bed.

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
good service on the Summit
The Summit is old and the food and drinks are overpriced, but the service and ambience are great.

8/10 Good

Andy, Santa Barbara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and kind staff
Great hotel with beautiful, well-kept gardens. But what makes the experience here so excellent was the caring and gracious staff. They went out of their way to accommodate us with our small baby, and did so with a smile!

8/10 Good

Glenn, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy, good location and helpful manager
The hotel is very new and therefore clean and tidy with no mold or signs of decay as often plague buildings in humid areas. The manager (Mr Khem) went out of his way to ensure we were looked after and bookings, taxis, excursions etc were provided with a smile and as much help as he could provide.

8/10 Good

NEIL, Cardiff

Liked: Cleanliness, property conditions & facilities, room comfort
Far from the madding crowd
Friendly helpful staff. A good place to stay away from the bustle of the Centre

10/10 Excellent

Eunae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy acogedor
Muy bien. El hotel tiene un jardín muy agradable
Stayed 13 nights in May 2019

8/10 Good

Ove Magne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from The Summit Hotel on 21 May 2019
Thank you sir for your review. We wish to welcome you again at The Summit Hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Dejligt sted, god service og stemning, udsigt over byen og på en heldig dag bjergene bag Kathmandu.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel
Fint hotel med en lidt ældre men bestemt hyggelig stil. Fin morgen mad og god service.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice garden and friendly staff, but needs improve
The hotel has a nice location, quiet surrondings and partial view to the city and mountains. Hotel staff is friendly and service minded. The hotel facilities are generally outdated and in need for a facelift. At arrival I was given a room in third floor (no elevators at the hotel) in the annex. The room was large, cold and sparcely furnitured. Outside was a building site with construction work beginning at 5 a.m. After a cold night with little sleep I asked for a new room. A friendly staff provided a new, smaller room with a garden view. They also promised that this room shold have proper heating, but charged an extra hotel fee for change of room. At any other hotel, this would have been complemantary, but not here. The new room was also sparcely furnitured, but did have functional heating. Breakfest was included, and ok - but some days there was limited supplies. The breakfest room was cold and most guests had their breakfest with outdoor jackets on. Also in the evening, no heating - but the staff lit a fire to provide some heating in the evenings. The hotel taxi was overprised and if staff provided taxi it would be the doble price compared to the ordinary taxi at the street corner outside the hotel. Also, currency exchange was charged with extra fees and more expencive at the hotel compared to money exchange just 50m down the street.
Stayed 7 nights in Dec 2017

8/10 Good

Aile, JPN

Liked: Cleanliness, staff & service, property conditions & facilities
静かな庭のホテル
まず、停電がなく、お湯の出るホテルです。部屋は思ったより狭いですが、十分かな?と思います(タメルで広すぎるがためにエアコンが効きにくいというホテルもあったので)。客室には備え付けのドライヤー、スリッパがあり、クロゼットのハンガーの数も十分でした。部屋のポットはお湯が入っていたと思いますが、あっという間に冷めるので、きがついたらお水でした。すぐもらい直せます。レストランは朝食は7:00からですが、少し早めにコーヒーを頂いたりすることはできました。夕食は21:30ラストオーダーでした。客室の前のテラス状の場所に椅子があり、タバコはこちらで吸うことができます。庭が広く静かで、ホテルスタッフは動きが良く、私たちの行動を見ながらあれこれ用意してくれるので、快適でした。