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"Run down"

"Everything was wonderful- and the lake view balcony was beautiful."

"Parking was great, room was clean and view was great. "

"I had called several times for issues on my bill. I was told each time the manger would call, but never did. Horrible. "

"Great hotel cabin with kitchen!!! Very clean and comfortable !!!"

"Love the Golden Arrow!"

"Beautiful Adirondack lodge property. From the rooms to the public spaces and amenities all are kept in great shape and very clean. The room was great with a very well stocked kitchen, fireplace and great outdoor patio space looking at the lean to's and well kept garden center courtyard. The bathroom floor is heated, feels great getting out of the tub/shower. The towels were over the top big and fresh. Furnishings in the rooms were very comfortable, great bed, plenty of pillows. Breakfast in Kanu was outstanding. The Dining Room is a beautifully constructed Adirondack room with an outside patio that has a great view of Whiteface Mountain. Fitness center was well equipped. Loved the indoor and outdoor hot tubs. This is the best Hotel/Lodge in the Adirondacks. A must stay anytime of year."

"The place was a zoo. Kids fighting and screaming in the pool to a point of being unsafe. Staff said there was nothing they could do. Room smelled like cigarettes."

"NO CABLE TV SAMSUNG TV ROOMS ARE NOT VERY NICE NO NIGHT FRONTDESK THE FIRST FLOOR IS VERY NICE; BAR, SEATING AREA AND COVERED PORCH."