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MUWA NISEKO

4.0 star property
Escape into serenity with breathtaking mountain views and soothing amenities like hot springs, steam rooms, massage treatment rooms.

Choose dates to view prices

MUWA NISEKO, nestled near Niseko Mountain Resort Grand Hirafu, invites you to unwind in its serene atmosphere. Enjoy a free breakfast buffet on the terrace overlooking the slopes or relax by the firepit after a day of skiing and snowboarding. Indulge in rejuvenating treatments at one of two indoor hot springs or treat yourself to aromatherapy and body treatments at your leisure.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Laundry room
The current price is ₹21,281
₹24,357 total
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Twin, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • 484 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

King Suite, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite, Non Smoking

Premier King Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Premier King Suite, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite Annupuri View, Non Smoking

King Suite Annupuri View, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

King Suite Annupuri View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature King Suite Ski in / out, Non Smoking

Signature King Suite Ski in / out, Non Smoking | Living area | 43-inch Smart TV with digital channels, toys, heated floors

Signature King Suite Ski in / out, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite, Non Smoking

2 Bedroom Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

2 Bedroom Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Suite Annupuri View, Non Smoking

2 Bedroom Suite Annupuri View, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

2 Bedroom Suite Annupuri View, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for 2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking

2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking | View from room

2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Queen Murphy Bed

View all photos for 4 Bedroom Suite with Onsen, Non Smoking

4 Bedroom Suite with Onsen, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

4 Bedroom Suite with Onsen, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • Mountain view
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking

Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • Mountain view
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for King Suite with Onsen, Non Smoking

King Suite with Onsen, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

King Suite with Onsen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Low_No View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Low_No View

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Smart TV
Washer/dryer
  • 484 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 2

View all photos for King Suite

Premium bedding, in-room safe, desk, blackout curtains

King Suite

  • Sleeps 2

View all photos for 2 Bedroom Suite

Premium bedding, in-room safe, desk, blackout curtains

2 Bedroom Suite

  • Sleeps 4

View all photos for Premier King Suite

Dining

Premier King Suite

  • Sleeps 3

View all photos for King Suite Annupuri

Premium bedding, in-room safe, desk, blackout curtains

King Suite Annupuri

  • Sleeps 3

View all photos for Signature King Suite Ski In / Out

Living area | 43-inch Smart TV with digital channels, toys, heated floors

Signature King Suite Ski In / Out

  • Sleeps 3

View all photos for King Suite With Onsen

Premium bedding, in-room safe, desk, blackout curtains

King Suite With Onsen

  • Sleeps 3

View all photos for 2 Bedroom Suite Annupuri

43-inch Smart TV with digital channels, toys, heated floors

2 Bedroom Suite Annupuri

  • Sleeps 4

View all photos for Executive 4 Bedroom Suite With Onsen

43-inch Smart TV with digital channels, toys, heated floors

Executive 4 Bedroom Suite With Onsen

  • Sleeps 8

View all photos for 2.5 Bedroom Suite With Onsen Annupuri View

43-inch Smart TV with digital channels, toys, heated floors

2.5 Bedroom Suite With Onsen Annupuri View

  • Sleeps 5

View all photos for 4 Bedroom Suite With Onsen

Premium bedding, in-room safe, desk, blackout curtains

4 Bedroom Suite With Onsen

  • Sleeps 8

View all photos for Deluxe Twin Low_No View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Low_No View

  • Sleeps 2
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About the area

Located in Kutchan, MUWA NISEKO is in a rural area and in the mountains. Niseko Mountain Resort Grand Hirafu and Kutchancho Asahigaoka Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shikotsu-Toya National Park and White Isle Niseko Snowmobile Park. Niseko Hanazono Resort and Annupuri are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowmobiling. Visit our Kutchan travel guide
Map
1-jo 3-chome, 10-1 Niseko Hirafu, Kutchan, Hokkaido, 0440080

What's nearby

  • Perfect view at Hirafu #mountains #mountainsphotochallenge
    Niseko Mountain Resort Grand Hirafu
    1 min walk - 0.0 km
  • Cape Kamui , Hokkaido , Japan
    Niseko-Shakotan-Otarukaigan Quasi-National Park
    1 min walk - 0.0 km
  • Kutchancho Asahigaoka Ski Area
    11 min drive - 7.8 km
  • Niseko Hanazono Resort
    15 min drive - 9.4 km
  • Niseko Annupuri International Ski Area
    16 min drive - 12.8 km

Getting around

  • Kutchan Station
    10 min drive
  • New Chitose Airport (CTS)
    121 min drive

Restaurants

  • % Arabica
    7 min walk
  • Mountain Kiosk Coffee
    2 min walk
  • Alpen Node
    3 min walk
  • blo blo
    5 min walk
  • ristorante pizzeria “r niseko”
    6 min walk

About this property

MUWA NISEKO

Upscale hotel near Niseko Mountain Resort Grand Hirafu
Located close to Niseko Hanazono Resort and Annupuri, MUWA NISEKO provides a free breakfast buffet, an indoor public bath (no minerals) and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski lift privileges and ski passes. For some rest and relaxation, visit the 2 indoor hot springs or steam room, and indulge in a deep-tissue massage, a body treatment or aromatherapy. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a firepit and a garden.
You'll also enjoy perks such as:
  • Free train station pick-up, hot springs on-site and valet parking (surcharge)
  • Access to a nearby health club, a lift and multilingual staff
  • Smoke-free property, massage treatment rooms and a porter/bellboy
Room features
All 113 rooms include comforts such as premium bedding and heated floors, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Deep-soaking baths, bidets and hairdryers
  • 43-inch Smart TVs with premium channels
  • Wardrobes/cupboards, heated floors and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 7:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free train station drop-off
  • Valet parking on site (JPY 5,000 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • HITO by TACUBO
  • Sukiyaki HIYAMA

Things to do

  • 2 indoor/outdoor hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • In-room kitchen
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot springs open from 10:00 AM - 11:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Public bath open from 7:00 AM - 10:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2023
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchen
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 3.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: JPY 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Hot springs access available from 10:00 AM to 11:00 PM
Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Muwa Niseko Hotel
Muwa Niseko Kutchan
Muwa Niseko Hotel Kutchan

Frequently asked questions

Is MUWA NISEKO pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at MUWA NISEKO?

As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at MUWA NISEKO on 5 Apr 2026 start from ₹21,281, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MUWA NISEKO?

Valet parking is available for JPY 5000 per day.

What time is check-in at MUWA NISEKO?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at MUWA NISEKO?

Checkout is at 11:00 AM.

Where is MUWA NISEKO located?

Located in the mountains, this slopeside hotel offers ski-in/ski-out access in Kutchan within 2 mi (3 km) of Niseko Mountain Resort Grand Hirafu and Annupuri, and close to winter sports, such as cross-country skiing and snow tubing. Shikotsu-Toya National Park and Kutchancho Asahigaoka Ski Area are also within 6 mi (10 km).

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Reviews

MUWA NISEKO Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 65 out of 79 reviews
Rating 8 - Good. 10 out of 79 reviews
Rating 6 - Okay. 1 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

Reviews

10/10 Excellent

Ghazal

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, ski in-out
Stayed 4 nights in Jan 2026

10/10 Excellent

Konstantin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent ski-in/ski-out luxury stay MUWA Niseko offers a refined alpine experience with true ski-in/ski-out access, making skiing effortless and enjoyable. The spacious, well-designed rooms, thoughtful amenities, and fully equipped kitchens are ideal for comfort and longer stays. Service is professional and attentive, with an efficient ski valet and storage system. The onsen and wellness facilities provide the perfect way to unwind after skiing. A modern luxury ski hotel we would happily return to.
Stayed 7 nights in Dec 2025

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with great views.
Stayed 2 nights in Oct 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service, one of the nicest ski lodges I have stayed at.
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing ski experience, the spa was wonderful too, and the shuttle to restaurants is a wonderful helpful addition
Stayed 4 nights in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Muwa Niseko is fantastic. Truly a great hotel with proper ski-in/out with excellent facilities and rooms.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect stay at Muwa. The property was in superb condition and our room was large, clean and very well-appointed. Staff were very helpful and friendly, whilst the ski in/out and complimentary shuttle facilities were excellent.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the room exceeded expectations and the ski in ski out location was very convenient. Would highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Property is very nicely designed, well executed and well managed. Overnight parking (valet) is relatively expensive for the spring season in the area.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, location is second to none for ski in ski out access with really impressive ski facilities. Staff were pleasant and very helpful. Restaurants provided amazing dinning experiences including the morning buffet breakfast. Would highly recommend the private infinity Onsen provided on level 7 (at extra cost), of an evening the view of Mt Yotie was beautiful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Saikung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and stylish, cool design! Service is excellent and beyond expectations! The sukiyaki dinner is also highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, even though I don’t speak Japanese I did not have any issues…food was very good, ski in ski out was ideal…will stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at MUWA was 10/10. Stunning hotel with a beautiful spacious room overlooking the slopes. Right next to the snowboarding base which was perfect for us. It’s a bit of walk down to the restaurants and food trucks and an uphill walk back to the hotel but not an issue, kept us fit :D
Stayed 6 nights in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muwa is by far the hotel with the best service in Niseko area. People are kind and with an excellent training. The rooms are very beautiful and clean. The ski changing rooms are very practical. My favorite ski hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Aneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property, well located for ski-in, ski-out access. Beautiful rooms, nicely presented with all the amenities needed. Breakfast was perfect, huge array of quality ingredients. Both the public onsen and private onsen we booked (extra charge) were fabulous. Staff were excellent, extremely friendly, going above and beyond wherever possible. Incredible stay, we will return.
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Right on the slopes. Beautiful hotel. Very clean. Expensive but lovely convenient hotel. Breakfast was awesome!
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great amenities, a perfect stay. My parents and partner could not stop raving about everything. The parking lot is a little muddy in certain parts so watch out for that.
Stayed 2 nights in Nov 2024

8/10 Good

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, super nice people, fantastic location. Needs a gym, window was covered by 2 meters of snow - barely day light, no real bar atmosphere
Stayed 6 nights in Feb 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. Its architecture is Incredibly elegant and functional, has the best restaurants in Niseko by a margin particularly the Japanese restaurant. The staff is very kind and amiable. The rooms are very well designed and cozy with excellent sound insulation. It is a ski-in ski-out hotel in the best location in the HIRAFU section of the mountain, with great ski room and equipment rental available. Undoubtedly one of the top ski hotels of the world. It became the favorite for me and my family. Excellent experience overall!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our experience at the luxury resort. We loved its architecture and interior design. The breakfast was delicious. The hotel staff were hospitable, helpful and spoke fluent English. Alvin was a tremendous help when we were checking out of the property. The ¥5000 per night for valet parking within the property was exorbitant, especially during the off peak season.We chose to park our rental car at the free parking instead.
Stayed 1 night in Sep 2024

4/10 Poor

My Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muwa is an exceptional property, particularly for skiing enthusiasts. The accommodations are excellent, and the location is ideal, right next to the ski fields. However, transportation and dining options can be challenging, and communication with the staff is somewhat limited. It's essential to plan ahead, as assistance is often unavailable on short notice. Despite these drawbacks, the overall experience is quite positive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with my wife at the end of August, and I had an amazing time. I wish I booked for longer as the nature, Onsen, food, and service were beyond imagination. Even though Niseko is known for skiing, I think it's worth coming here in the summer or off season. I arrived to Kutchan Station where a driver picked us up and dropped us off at the hotel. Immediately, I noticed the excellent service and attention to detail that was above my experience compared to other hotels in Hokkaido. Due to it being an off season, I had the whole Onsen to myself! The room is very spacious and has everything including a washer/dryer, a full kitchen, and a walk out balcony. Even the slippers were so nice so I ended up buying the same brand later on my trip! For breakfast there are fruits, juices, and breads that you can grab. I was surprised that you choose a menu for breakfast and they had a Japanese and Italian option. We both went with Japanese and the fish was delicious! It comes many side dishes too!
Stayed 1 night in Aug 2025

10/10 Excellent

TORIN

Ski in and
Stayed 4 nights in Jan 2026

10/10 Excellent

Pedro

Liked: Cleanliness, property conditions & facilities
The staff was great, always very helpful and polite. I will be back again!
Stayed 8 nights in Jan 2026

10/10 Excellent

JunHong

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024