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"I am deeply disappointed with my recent stay at Storii by ITC Hotels, Jaisalmer. As a member, I expected professional hospitality and service standards, but unfortunately my experience was completely unacceptable."

"Excellent "

"A great place to stay very close to the gate of the fort. The food in the rooftop restaurant was very good. The staff went out of their way to be sure you had everything you needed or wanted. They helped to arrange a night safari, salon appointments, provided colors for Holi and food for lunch when everything was closed. I cannot say enough about how helpful and friendly the staff is. The room was spacious and nice. A great place to stay!"

"Room was really nice, comfotable bed, nice bathroom. Restaurant and view were amazing. Staff extremely helpful and polite. Highly recommend staying here. Close to city but quiet street. Easy walk to everything ."

"We had booked a deluxe suit for Rs. X/night, on arrival we told there is no air conditioning in the allocated room, only a small fan (on a day the temp was 37 degree C). I made a request for A/C & they charged additional Rs. X again (2Xs) for a Maharaja Suit. While there was A/c, it was very ineffective & the suit was a dump, in need for major reno & deco (door timber split, ceiling with stains & bath marble piece with rust & elegy. Also real rip offs selling desert activities (big thieves). Future guests make alternate arrangements, do not depend on this resort. "

"Great heritage property! Had folk music and dance in the evening, room had a royal touch to it and the food was decent "

"Clean , staffs are very helpful, great Fort view from rooftop restaurant. Best hospitality I will stay hear again."

"Great property and great food. Recommend "

"Property is excellent but service is horrible, my one night stay having booked three tents was disaster. Won’t recommend."