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Reviews

4.8 / 5Exceptional
181 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tubkaek Beach
    3 min walk
  • Popular Location
    Khlong Muang Beach
    7 min drive
  • Popular Location
    Ao Thalane
    43 min drive
  • Airport
    Krabi (KBV-Krabi Intl.)
    49 min drive

Choose dates to view prices

  • Villa, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Villa, 1 Bedroom, Beachfront

    Room Amenities

    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 1 King Bed with Sofa bed, Ocean View

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Royal Villa, 1 Bedroom

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 1 King Bed with Sofa bed, Resort View

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Villa, 1 Bedroom, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • AMEX Reserve Pool Villa

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • AMEX Beach Villa

    Room Amenities

    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • AMEX Ocean Pavilion

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • AMEX Royal Beach Villa

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • AMEX Reserve Pavilion

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • AMEX Reserve Pool Villa Sea View

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Krabi

Located in Krabi, Phulay Bay, a Ritz-Carlton Reserve is next to a golf course and near the beach. The area's natural beauty can be seen at Khlong Muang Beach and Tubkaek Beach. Looking to enjoy an event or a game while in town? See what's happening at Ao Nang Krabi Boxing Stadium or Chaloem Rattanakosin Sports Stadium.

Visit our Krabi travel guide
Popular Location

What's nearby

  • Tubkaek Beach - 3 min walk
  • Khlong Muang Beach - 7 min drive
  • Ao Nang Krabi Boxing Stadium - 22 min drive
  • Nopparat Thara Beach - 24 min drive
  • Ao Thalane - 43 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 49 min drive

Restaurants

  • Where to eat
  • Jampoon Restaurant – Restaurant offering Mediterranean cuisine. Open daily.
  • Lae Lay Pavilion – Ocean-view restaurant offering seafood. Serves dinner daily.
  • Sri Trang – Restaurant offering Thai cuisine. Open daily.
  • Dining Beyond – Theme restaurant. Serves dinner daily.

About this property

Phulay Bay, a Ritz-Carlton Reserve

5-star beach hotel with a full-service spa
Jump on Phulay Bay, a Ritz-Carlton Reserve's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa or enjoy a meal at one of the hotel's 5 restaurants. All 54 rooms boast deep soaking bathtubs, and offer free WiFi and balconies or patios. Free wired Internet and sofa beds are standard, as are TVs with cable channels.
Phulay Bay, a Ritz-Carlton Reserve offers 54 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies or patios. This accommodation has separate dining areas and is furnished with single sofa beds and day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Phulay Bay Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

  • Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveller Hot List.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Free beach shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11 AM: THB 1413 for adults and THB 707 for children
5 restaurants
2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
24-hour room service

Things to do

24-hour health club
9 holes of golf
Aerobics classes
Beach yoga
Boat tours
Children's pool
Free bike hire
Full-service spa
Helicopter/aeroplane tours
Kayaking
Outdoor pool
Pilates classes
Private picnics
Sailing
Shopping
Snorkelling
Yoga classes

Family friendly

Children's games
Children's pool
Children's toys
Dry-cleaning service
DVD player
Free children's club
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Separate dining area
Sofa bed
Supervised childcare/activities (surcharge)

Conveniences

Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
German
Greek
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Thai

Business services

24-hour business centre
1 meeting room
Conference centre (1076 square feet of space)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

11 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Visual alarms in hallways

More

Beach towels
Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Feather duvet
Down comforter
Free cots/infant beds
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)
Sofa bed single

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

TV channels
DVD player
pay films
premium channels
TV

Food and drink

Champagne service
Dining room
Espresso maker
Free bottled water
Minibar

Outdoor space

Balcony or patio

More

Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 4155.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 21068.30
  • New Year's Eve (31 December) Gala Dinner per child: THB 10534.15 (from 4 to 11 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 1413 for adults and THB 707 for children (approximately)
  • Airport shuttle fee: THB 3414 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 9:00 AM to 6:00 PM Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Phulay Bay Ritz-Carlton Reserve Hotel Krabi
  • Phulay Bay Ritz-Carlton Reserve Hotel
  • Phulay Bay Ritz-Carlton Reserve Krabi
  • Phulay Bay Ritz-Carlton Reserve
  • Phulay Bay, a Ritz-Carlton Reserve Hotel
  • Phulay Bay, a Ritz-Carlton Reserve Krabi
  • Phulay Bay, a Ritz-Carlton Reserve Hotel Krabi
4.8

Exceptional

5 - Excellent
154
4 - Good
15
3 - Okay
9
2 - Mediocre
2
1 - Poor
1
4.8
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything is perfect.

Stayed 3 nights in Oct 2019

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Very nice hotel and rooms. No beach access. Chaotic staff.

Stayed 5 nights in Oct 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The Ocen view Villa was Absolutely Beautiful. The staff were OUTSTANDING. The food was Great. Loved the Thai restaurant. Loved the grounds. Ari and Yin were so Knowledgeable. They helped so much with the info. We needed to have an Unforgettable stay in Krabi. Loved Loved the 8am long tail boat trip to the Island. It was only 300B R/T.( About $9 US) Loved it was only 8-11am. Thus you get there before the Island get really busy. You can Enjoy the island, and leave when the other tourists are making their way to the island.. A VERY SPECIAL THANK YOU to the entire Staff at The Ritz Krabi; YOU are AMAZING.

    Stayed 1 night in Jul 2019

    3/5

    • Liked: Amenities
    • Disliked: Cleanliness

    We paid extra money and upgraded to the Royal Villa, the view was very nice from the villa

    Stayed 3 nights in Jun 2019

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