King Suite | Free minibar, in-room safe, individually decorated, desk
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Reviews of LaRio Hotel Krabi

3 out of 5
LaRio Hotel Krabi
849 Moo 2, Ao Nang Soi 2/1, A. Muang Krabi, Krabi, Krabi

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Sakchai

Travelled with family
Stayed 3 nights in Mar 2022

10/10 Excellent

Layla, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities
20 mins walk to Ao Nang beach . Very beautiful rooms! Comfortable. Staff is very nice and honest . I highly recommend it
Stayed 2 nights in Oct 2018
Response from Uma on 8 Nov 2018
Dear Layla, Warm greeting from LaRio Hotel Krabi. Thank you very much for your taking the time to give us your feedback recently stay at our hotel! We are very happy to heard that you were impressed and enjoyable with our service especially the accommodation is very high standards. Please noted that I have been shared your compliments to the team, and continue to do it better & better. We certainly do hope that we will get the opportunity of welcoming you back again in the future, we remain, Yours sincerely, Uma General Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great experience at LaRio over 5 days
We had only positive experiences overall and specifically related to our 5 day stay at LaRio Hotel. The hotel itself is new, very well designed with particular attention to detail. Everything in the fridge was complimentary which was great for the kids! The A/C ran cold, the shower was hot, the room was clean, everything worked! We had an adjoining room and one of them had a bunk bed which was perfect for our kids. We even needed an extra bed in the kids' room which fit nicely. The staff was very helpful and we had no trouble communicating with them in English. Breakfast was great -- with fried rice, eggs, fruits, bread, juices and coffee/tea. A very convenient and tasty was to start the day. We didn't use the pool although it looked inviting. The hotel itself is off the main road which was perfect -- no road noise but were less than a minute from restaurants and shops. Finding a tuk-tuk was not difficult although we did walk down to Ao Nang beach most of the time. The hotel has a shuttle service a few times during the day which would be convenient. The one time we considered using it Uma (General Manager) graciously drove us further than the shuttle would have to Riley beach. We were able to get laundry done easily with the front desk where they arranged to have it sent out. The staff at the front desk was knowledgeable about the area and the available activities. They arranged transportation back to the airport after we checked out with a good taxi service.
Response from Onta on 26 Apr 2018
Dear Danielle, Thank you for choosing to spend your experience at our hotel. We are pleased that you enjoyed your stay with us and being pampered by our friendly team. Also you give us for 5 of 5. We hope to have a chance to welcome you to our LaRio Hotel Krabi in the near future. Kind Regards, Onta Sales and Marketing Manager

8/10 Good

y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay with the mountain view
My husband and I enjoyed our stay in this brand new hotel. It is tucked away in a little alley, but it was only 10 mins away to all the major food stalls on foot; 20 mins to Aonang beach. Our suite is very comfortable and spotless with the western bathroom. It is a minimalist' cocoon, home away from home with the view of cliffs. We also love the complimentary breakfast. It is a nice size of buffet counter with the high quality of food. If you want a cozy boutique hotel without a big price tag, you will find LaRio perfect.
Stayed 1 night in Feb 2018
Response from Uma on 12 Feb 2018
Dear Y, Sawasdee Kha from LaRio Hotel Krabi. We are delighted reading that you had an amazing getaway of 'your Relaxing stay with the mountain view' with the care of our Thai hospitality. It is great to see you loved our King Suite. It was a pleasure to have you stay with us and we hope your next stay is just around the corner. Thank you and best regards, Uma General Manager

2/10 Terrible

Chaw

Disliked: Staff & service, room comfort
Bad service from receptionist
Very bad experience as the receptionist is not helpful at all. (Referring to the medium length hair lady) whenever we need help , she always reject us and not being want to help us to resolve issues. I never been treated in this way for my past year experience in others stay in Thailand . Really bad and please avoid this hotel . Aside that the pool is too small and the room quite small too. Overall nothing surprise us and not worth
Stayed 3 nights in Jan 2018
Response from Uma on 7 Feb 2018
Dear Chaw, Greetings from LaRio Hotel Krabi. It is with regret to hear that your recent stay did not entirely live up to your expectations and thank you for bringing your comments to our attention. We greatly appreciate your feedback as such information is vital for us to achieve the standards that we strive for. I am sorry to hear that we disappointed you on this occasion during your stay and our assistance to resolve the rental issue between you and out side company didn't make you feel anything. We hope that you will give us a second chance to restore your confidence in us on a future visit to Krabi. Best Regards, Uma General Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super friendly, upgrade was very much appreciated
from check in to check out we were super impressed with the service here. hotel staff are VERY friendly, helpful and always smiling. room was fantastic - very comfortable. we missed our original night here because our flight was delayed but the hotel was accommodating and tried to sort out another night for us as a swap which was really kind of them and they upgraded our room and we spent the evening in the tub on the balcony! breakfast was really good too and the lady sorted our boat ferry transfer to our onward destination without any drama. best service in krabi - a lot of other places it was less than average!
Stayed 1 night in Dec 2017
Response from Uma on 19 Jan 2018
Dear Melissa, We would like to thank you for choosing LaRio Hotel Krabi as your preferred hotel in Ao Nang and for your pleasure trip, and for sharing your experience with other. We are pleased to read you had an enjoyable stay, finding our facilities & customer service up to your expectations. We look forward to welcoming you back again on your next trip to Krabi. Warm Regards, Uma General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff was outstanding. Sheets had stains every day. Breakfast was ok. The "call to prayer" songs from the nearby mosque were a bit early in the morning and hard to sleep through. It's no fault of the hotel, but you should be prepared for this.
Stayed 5 nights in Jan 2018
Response from Uma on 12 Jan 2018
Dear Sir, I am thrilled to read that you thoroughly enjoyed all aspects of your stay experience with us in Krabi. To know that you took comfort whilst in our care for your vacation time in Ao Nang beach is excellent to know! We take great delight in ensuring our guests' time spent with us is memorable for all the right reasons so to know that this was the case for you is wonderful. My team and I do look forward to welcoming your return next time your travels bring you to our city! Best Regards, Uma General Manager

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing value
was great new place very nice
Stayed 6 nights in Dec 2017
Dear Christopher, Thank you for sharing your experience with us. It's great to see that you had a great time with us and loved being looked after by our excellent hotel team. We look forward to welcoming you back to our little piece of your amazing value again soon. Thank you and warm regards, Uma General Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and clean hotel
We had an enjoyable stay in the hotel which is walking distance to Ao Nang beach. Along the way there's many restaurants, cafes and shops. The hotel is clean and cozy. The breakfast provided is great although not much varieties.
Stayed 3 nights in Dec 2017
Dear Wendy, I am thrilled to read that you thoroughly enjoyed all aspects of your stay experience with us in Ao Nang beach. To know that you took comfort whilst in our care for your festive holiday time in Krabi is excellent to know! We take great delight in ensuring our guests' time spent with us is memorable for all the right reasons so to know that this was the case for you is wonderful. My team and I do look forward to welcoming your return next time your travels bring you to Krabi! Best Regards, Uma General Manager

2/10 Terrible

Apoorv Mathue, India

Disliked: Staff & service, property conditions & facilities
Hotel location is not so good as other hotels.
1. Room does not has basic necessities as mirror only one small one in bathroom 2. No liquid hand wash available in hotel 3. No bathroom door mat available which makes the room wet when you step outside bathroom with wet legs 4. Balcony view very pathetic 5. No staff available in hotel, they have one or two ladies they always sit at reception, during our check in during evening, there was no staff to even help us to carry luggage 6. Poor shuttle service to and fro beach, the shuttle guy fooled us, and we waited for one hour in hot sun and had to come walking to the hotel 7. Hotel staff not apologizing and never accepted any of these problems whenever we conveyed them to them 8. Most importantly hote doesn't has its own restaurant for lunch and dinner. So it's not going to have a pleasant stay if one just wants to relax on hotel in evening. Overall not recommend to anyone to stay in this hotel. Better to pay little bit more rather than suffer here.
Stayed 3 nights in Dec 2017
Response from Onta on 21 Dec 2017
Dear Mr. Apoorv Mathue, Thank you for your feedback. We are terribly sorry that you did not have an enjoyable time on 11th-15th December. We have informed the Expedia team to aware about your action since your arrival at the first night that asked us about the Cake shop around 21.00 hrs. and requested us the special offer for free of charge. On your check-in time in that night, our receptionist have assist you to bring your luggage to your room. Part of shuttle service, we have informed you that you need to confirm us the timing but you didn't informed anything and expected that the driver will go to pick you up without any information. So I was the person who apologized you in that day after you came back and blamed us. Suddenly when we heard that you couldn't satisfied on our service, we provided you a massage for free of charge for two times to do all apologize and to show how we care our guest. We would like thank you for bringing your overall experience to our attention. We do sincerely apologize for the inconvenience caused. Our management team have tried to reach out to you but were unsuccessful using the details you have left with us. We hope to welcome you back to our hotel for a better stay. Thank you & Kind Regards, Onta Sales & Marketing Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2019

8/10 Good

chris5, roanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bon familial
Très bon hotel au calme à proximité du centre et des commerces, parfait pour un séjour familial (3 chambres communiquantes), personnel accueillant et serviable, navette gratuite pour la plage très pratique, petit déjeuner bon et copieux
Stayed 14 nights in Jul 2018
Response from Uma on 23 Aug 2018
Dear chris5, Thank you for choosing to spend your experience at our hotel. We are pleased that you enjoyed your stay with us and being pampered by our friendly team. We hope to have a chance to welcome you to our LaRio Hotel Krabi in the near future. Bon retour et a bientot! Kind Regards, Uma General Manager

8/10 Good

Alex, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ordentlich und neu
Das Hotel hat erst seit ein paar Monaten geöffnet. Zu Fuß sind es 15 Minuten zum Strand. Unterwegs kommt man an vielen Restaurants, Bars und Geschäften vorbei. Der Pool ist relativ klein, also höchstens zum Planschen oder drin sitzen geeignet. Das Buffet beim Frühstück bietet eine kleine Auswahl an. Das Personal war sehr freundlich und auf dem Zimmer wird man mit Früchten und Getränken begrüßt. Zudem gibt es kostenlose Handtücher für den Strand und einen Strandkorb dazu.
Stayed 3 nights in Nov 2017
Response from Uma on 19 Nov 2017
Dear Alex, Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Uma General Manager