Outdoor pool, pool umbrellas, pool loungers
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Reviews of Icheck inn Klong Muang

3.5 out of 5
Icheck inn Klong Muang
197/10 -19 MOO 2, KLONG MUANG BEACH,, NONG THALE,, Krabi, Krabi Province

Reviews

6.2
Rating 10 - Excellent. 5 out of 34 reviews" "
Rating 8 - Good. 9 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 7 out of 34 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The rooms are bigger than my house. Full kitchenette, bath tub and shower etc... With two boy, wife and myself; we totally enjoyed the spacious room.
Stayed 2 nights in Apr 2019
Response from mam on 28 May 2019
Dear khun Anonymous Warm greetings from iCheck inn Klong Muang, Thank you for taking time to review our hotel on your recent visit in iCheck inn Klong Muang We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours,

2/10 Terrible

CHARLES L M, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here ever
Stayed 3 nights in Mar 2019
Response from mam on 28 May 2019
Dear khun CHARLES L M Warm greetings from iCheck inn Klong Muang, Thank you for taking time to review our hotel on your visit in iCheck inn Klong Muang, It was very disappointing to read that your experience with us did not meet our usual high standards. We do sincere apologies for all inconveniences you experienced during your stay. I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectation and satisfaction. We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel. Sincerely yours,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel close to the beach. The facilities were a little bit older than we expected but the room was very spacious and clean..
Stayed 5 nights in Dec 2018
Response from Jeaby on 30 Apr 2019
Thank you very much to stay in our place.

8/10 Good

NET, Phuket, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for price I got. The room is huge and equipped with Microwave, toaster, kettle, washing basin, large bathroom with bath tub. No doubt you can tell it's a little dated but all things still work. Very quiet at night and some distance from the main Krabi downtown and main beach. But the beach in front of hotel is very nice too. I was there for work so this is my perfect choice as the price is unbeatable during peak travel season. Oh, there is also a large swimming pool too. Very peaceful and quiet at night as well.
Stayed 1 night in Nov 2018
Response from MAI on 6 Nov 2018
Dear Guest, Warm greetings from iCheck inn Klong Muang, I would like to thank you for choosing iCheck inn Klong Muang on your recent stay! I am very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I appreciate you taking the time to share your positive comments with us. In the meantime, I have already shared this great feedback to our team as this will certainly motivate us to keep up the good work. Please rest assured that your complimentary comments will not create complacency, instead you have inspired us to maintain our level of service for valuable guests like yourself. Sincerely yours, Mai /GSA

6/10 Okay

Dominic, Ashford

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Such a shame
This clearly used to be a really nice hotel. The room was lovely, a big size with a nice living area and kitchenette and a good bathroom. The service was poor at best. We asked for an airport transfer and they just said no offering no explanation, same for laundry (we're travellers) and breakfast is overpriced. Roof leaked ALOT outside our room covering the corridor in water as it was rainy season. The pool is so dirty which is the biggest shame because it clearly used to be such a nice pool with a swim up bar and two small kids areas. Housekeepers were very friendly and nice! For the price we paid it was fine but it just looked like it could have been so much more - such a shame!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Ok room
They except pets but pool was dirty didn't want to swim in it.Our room wasn't cleaned one time in the week we were there. I had to ask for clean towel. Location ok if you want to be away from everything you need to take taxi rent car to go to Ao Nang this was kind of a sleepy town not much to do. Value for dollar good , room was big

8/10 Good

fakrul, Malaysia

Liked: Cleanliness, staff & service, room comfort
perfect gateway with big family
nice and cosy

8/10 Good

Lindsey, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your own studio apartment!
Friendly, helpful staff. Beautifully updated rooms. Great shower!

8/10 Good

Lindsey, BC

Liked: Cleanliness, staff & service, room comfort
Great room size!
Loved the huge room and comfy bed! Relaxing pool and great customer service.

8/10 Good

Christer, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Friendly staff, big room. Limited breakfast, but still very good value for money.

10/10 Excellent

syeza, kajang,malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very clean & neat
Reception 24/7..excellent customer service provided, room in great condition & very fast internet.

2/10 Terrible

Wandi, Singapore

Disliked: Staff & service, property conditions & facilities
Great city with not such a great hotel
Area - quite and peaceful. Pools - Tiling on pools were not cleaned causing the pool water to look dirty Room service - disappointing as only done on alternate days. Towels, toiletries not changed or provided daily. Amenities - Basic necessities such as kettle had to be requested. Requested for a king size bed, got 2 queen size bed. Wifi - In the room, network always busy and at times, it takes a long time to connect Breakfast - Always the same menu Toilet - WC at times got choked and need to be flushed repeatedly. Water on the floor is not draining away to the floor trap efficiently Lift - not provided to the different floors Phones - not provided in room to call room service or reception desk

4/10 Poor

Anna, New Zealand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A bit of a let down...
I was very dissappointed with this hotel. Pros were the rooms are nice and large and tv has 4 movie channels. Good laundry service and friendly staff. However room was not very clean when looking at it closely. Some rooms are new but some are old and very dated. Unfortunately the grounds and pool are not being maintained... the pool was dirty and remained this way for the whole 10 days i stayed here. Trees and gardens are also not maintained well. Really disappointing as you cant really enjoy the hotel given poor pool area. The hotel is in walking distance to beach, and a 7 eleven is across the road which is handy. I chose this location to be far out from Ao Nang and have some quiet time. There is no tuk tuk service with this hotel be prepared to spend a lot in taxis if you want to head out of Kluang Muang.

10/10 Excellent

Carl, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a really nice Hotel but.....
Its a really nice Hotel but a ways from the beach and not a very nice beach. And not much to do around there...

6/10 Okay

Pimnapat

Liked: Staff & service, room comfort

6/10 Okay

Pimnapat

Liked: Staff & service, room comfort

6/10 Okay

Dalle, london

Liked: Cleanliness, room comfort
Nice but very deserted
First we were given ground floor room which had some peculiar smell and it looked like it had not been used for long time and got very eerie feeling the moment I entered so I asked right away for another room. Then we were given on the third floor which was much better and pleasant atmosphere. Rooms are like a good one bedroom apartment size. clean and nice staffs.When I read review before I book someone had mentioned that they would provide free tuk tuk or shuttle to town but it 's not true. Only thing I would like to mention is- please check the refrigerator (s).They need good deep cleaning. Ours had massive mouldy stain and bad smell. I had brought in some take away but I hesitated to put inside.

8/10 Good

Frederick, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very comfortable stay at the Studio 1 by Icheck Inn. Our room was huge with two double beds, kitchenette and a bathroom with bath and shower, a luxury for travellers! The hotel was quiet and just 5 minutes walk from Klong Muang Beach which is beautiful. The location is a little further from Ao Nang but the hotel offers a free shuttle service to the town and there are plenty of different bars and restaurants all around the hotel so you wouldn't have to leave the area unless desired.

4/10 Poor

Verified traveller

out of the way and aging
a long way out to this hotel by taxi etc and very outdated

8/10 Good

Gary, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just waiting to be discovered
If you want a quiet and relaxing stay then this is the right place for you. Big rooms with everything you need for comfort. Nice big pool with sun lounges and tables and chairs. Free tea/coffee/hot chocolate. Set in a quiet area close to bars, cafes, restaurants, some on the beach, this area is waiting to be discovered. Just don't expect the night life of Patong Beach here. Everything in the area is reasonably priced from tours to food and drinks to accomodation.

10/10 Excellent

Ian, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking distance to the beach. Good restaura.
A very good relaxing stay, with a good choice of activities to do. Nosey Parker elephant tour was very good, they looking after the animals very well, guides give you plenty of information on the feeding and care. You are also shown how elephant dung paper is made. Need to book in advance The coffee restaurant was excellent, a very good choice of food, excellent service, relaxing back ground music and reasonably price. The cocktail bar around the corner seems to be the meeting place for everyone but slightly over priced. Scooter hire is a must if you wish to get around although the hotel do run a shuttle bus to town. All in all a good choice of accommodation and a good location if you want to be out of the main town.

8/10 Good

Lesley, Mullumbimby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms, friendly staff, free Aonang shuttle
Stayed for 2 weeks as return visitors to Klong Muang area. Hotel rooms are gradually being renovated but even the older style are great value. Rooms are huge with seating area, full bathroom, balcony, safe and small kitchen area with sink & microwave. Pool is huge and shared with Andaman Sea Resort which is directly opposite across a shared garden. Pool itself was older and a bit tired but was well maintained and cleaned daily. Bonus was that a free shuttle transfer to and from the icheckinn sister hotel in AoNang was offered. We used that service on four occasions which saved a fortune in taxi fares. All in all a great place to enjoy a quieter side of Krabi. Beaches are nicer than AoNang and there are plenty of good value eateries in easy walk from hotel.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boka inte detta hotell!
Varning! Det här hotellet ser inte alls ut som på bilderna! Smutsigt och ofräsch! Mögel i rummet och AC fungerar inte. Hotellet har säkert varit fint en gång i tiden, men det är nergånget och har inte underhållits alls. Synd, för läget är bra.
Stayed 9 nights in Feb 2019

2/10 Terrible

kjell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det dårligste hotellet i Thailand
Det desidert dårligste hotell jeg noen gang har vært på. Ingen ting fungerer. Aircondition -anlegget virker ikke om natten (helt våt av svette ), ingen internett i 3,5 av 5 dager, ingen eller svært dårlig tv-signal, gjør ikke rent på rommet, setter ikke inn flaske med vann som er lovet i annonsen, kommer heller ikke med toalettartikler som er lovet, elendig frokost, sur betjening, men faktisk talt en god seng. Dere bør ta dette hotellet ut av hotelltilbudene deres. Dette er for dårlig. Prøvde å få penger igjen, men til ingen nytte, kontaktet politiet og politiet kom, forklarte situasjonen og fikk fullt medhold av dem: da sa sjefen for hotellet at jeg skulle få pengene refundert, men måtte gå gjennom dere,så skulle de kansellere bestillingen og gi pengene tilbake. fikk også klager i fra mange andre personer, spesielt mange tyskere, som også ville ha penger tilbake, for det var på ingen måte valuta for pengene. Ble også stjålet 1800 baht, ca 500kr fra rommet. Politiet kunne ingen ting gjøre med det.
Stayed 4 nights in Dec 2018
Response from Jeaby on 3 Jan 2019
Warm greetings from iChecxkinn Klong Muang! Thank you for taking time to review our hotel on your visit in Krabi It was very disappointing to read that your experience with us did not meet our usual high standards. We do sincere apologies for all inconveniences you experienced during your stay. I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectation and satisfaction. We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.

10/10 Excellent

Non

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักสบาย พนักงานดี
Stayed 2 nights in Sep 2017
Thank you very for your visit .

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

MARC, marseille

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Grande piscine peu entretenue. Chambre très spacieuse et confortable.

2/10 Terrible

FABRICIO, São Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo
Foi péssima. Nos colocaram em quarto cujo o banheiro apresentava vazamento de agua do vaso sanitario. Apos horas de tentativa de conserto, nos ofereceram a troca de um quarto, porém em uma categoria inferior e ainda estava sujo e dessarumado, ou seja - teriamos que esperar ainda mais. Nao concordamos e com dificuldadss conseguimos falar com a gerente, que como seu time, fala muito pouco ingles. A unica solucao foi nos transferir para um outro do hotel da mesma rede bem afastado de onde iriamos ficar.

2/10 Terrible

Per, Porsgrunn

Disliked: Staff & service, property conditions & facilities
Ikke fornøyd. Dårlig servise. Dette hotellet bør sjerpe seg

6/10 Okay

soraya, Tremblay-en-France

Liked: Cleanliness, room comfort
Disliked: Staff & service
Belle plage, grandes chambres, humidité...
Hôtel situé dans un quartier de Krabi très loin de l'animation touristique : en plein été, peu de restos, peu de commerçants, nécessité de prendre un taxi ou tuk-tuk pour se rendre à Ao Nang (entre 300 et 500 Baths par trajet.NAVETTE GRATUITE SUPPRIMEE PAR L HOTEL)...mais une grande plage absolument magnifique très peu fréquentée ! Aspect pratique un Seven/Eleven juste en face et un distributeur gratuit de boissons chaudes à l'hôtel, bouteilles d'eau fournies tous les jours. Les chambres sont très grandes, propres, agréables MAIS une odeur d'humidité limite supportable (à l'accueil, ils fournissent désodorisant sur demande). Nous étions seuls dans l'hôtel, avec des passages éclairs la nuit de touristes Chinois, donc très bruyants (uniquement la nuit ! la journée, il n'y a personne). Avis mitigé mais nous avons passé un bon séjour avec nos ados qui ont profité, pour eux seuls, de la piscine.

2/10 Terrible

Elina

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Mathias, Tibro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En bit utanför men väldigt bra :)
Har bara positivt att säga låg en bit utanför ao nang men gratis transfer till stranden ganska ofta :)

6/10 Okay

Anna, Göteborg

Liked: Cleanliness, staff & service, room comfort
Fint rum men dålig omgivning
Jättefint rum, väldigt stort och fräscht. Personalen var trevlig och hjälpte till med allt även om engelskan var bristfällig. Tyvärr var läget sämre, lågt från Krabi town och Ao Nang. Tio minuters promenad till stranden och dåligt utbud av restauranger i närheten och hotellet hade ingen egen. Men det värsta var poolen och poolområdet. Poolen var i dåligt skick, smutisig och äcklig. Fanns bara fyra solstolar och allt runtomkrig var igenväxt. Synd när havet låg så långt bort. Förstörde helheltsupplevelsen på ett annars bra hotell.

6/10 Okay

Herve, Vevey

Liked: Property conditions & facilities, room comfort
Bien placé pour être au calme
Loin du tintamarre d'Ao Nang, Klong Muang est bien plus agréable. L'hôtel lui même venait d'être rénové et certains trucs n'étaient pas encore finis, mais franchement pas de nuisances sonores insupportables du tout, même en restant une partie de la journée à l'hôtel au bord de la très agréable piscine. La plage est juste magnifique est fort peu peuplée: pour y accéder, il suffit simplement d'oser traverser le Sheraton qui se trouve en face (ou alors de suivre la route mais c'est un peu plus long). Suffisamment de petits restaurants/gargottes pour ne jamais manger 2 fois au même endroit, et nous y somme pourtant restés une semaine entière. Possibilité de louer des scooters évidemment, et sinon il y a des taxis, tuk-tuk, etc.... Quand on sait la qualité relative des petits-déjeuners européens qui sont souvent servis, l'avantage du Studio était d'avoir une kitchenette complète avec grille pain, bouilloire et même un micro-ondes. Avec le Seven-Eleven juste en face, j'ai pu nous concocter de vrai petits-déj' avec beurre, confiture et toasts à profusion, le pied.