Kottayam Trip

The front desk staff when I checked in took 700 rupees from me as he said I didn't mention 4 people but only 3. But I booked 2 rooms and both rooms where the same amount, the room with 2 person was the same as the room with 1 person. I would have been okay if he gave me a receipt for the extra 700 he took from me, but now what I am thinking is that he took that money for himself. And that's why he didn't give me a receipt for the extra money he paid. The staff in the morning was so respectful and professional. He helped us checkout and even provided us with water for our long journey of the day. But the first receptionist was a bit unprofessional. Otherwise the hotel was ok to stay.

Het is werkelijk een prachtig hotel. De locatie is uitstekend bij vele pittoreske winkels. Ik zal zeker weer boeken bij dit hotel

Great ambience, we had a tough start on our trip. But staff more than made up for it through upgraded service, great food and willingness to lean in to accommodate our schedules, as requested. Overall, a great stay!

The property was exceptionally well maintained, and the staff were polite, welcoming, and highly informative throughout our stay. The cafeteria offered an excellent variety of food choices, all of which were enjoyable. We stayed in the honeymoon suite, and the view from the room was absolutely phenomenal. Overall, it was a wonderful experience, and I would highly recommend this place to friends and family.

We absolutely loved our relaxing stay. The pool and the views are spectacular. The staff could not be more helpful. We only wish we could have stayed longer.