Search Holiday Homes in Kottayam Station

"Well maintained property. Very clean room. Good and well priced food at the in house restaurant. Overall excellent value for money."

"Hotel is nice and clean but service is sub par. Takes too long to get any items and little things like extra towels or toilet paper were hard to get"

"The front desk is very disorganized. Refrigerator is not working and I’m supposed to be here for 9 days. They said they will not replace the refrigerator and won’t say why. They just tell you that it’s not working and not even an apology. They are also extremely nosy, always asking if someone is staying at the hotel. The Skybar is a joke, no one is there either the day or at night. Also, no curtain in the bathroom to separate the shower and toilet, so when you take a shower water is all over the bathroom. I spent so much time cleaning up the water and asking for more towels. I will probably leave early and check into the grand ambassador. "

"Very poor service! Disappointed. Though they have renovated the rooms, it looks good but the service is very poor. Booked 3 rooms for 2 nights. In one room AC was not working and we complained almost 5 times and nothing done! Even the restaurant once famous for good food now I regret going there. Food is oily and can sense its re-used oil."

"Property should not advertise on Expedia. Had no record of our reservation and did not have one of the rooms we requested. Were not prepared for our stay at all. Adjusted by providing an extra room. None of them had toiletries and none of the TVs worked. One room was in back of hotel where people were burning trash and could smell in room. Would have given even lower rating but they did try and make things right but it just is an incompetent way of running a service oriented business by making the customer ask for everything. Just stop advertising on Expedia and any other site dont have access to see what people are reserving."