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Mercure Kota Kinabalu City Centre

4.0 star property
Travelers can enjoy stylish drinks and delicious meals at this downtown retreat, perfect for recharging before another day of city exploration

Choose dates to view prices

Located in the heart of Downtown Kota Kinabalu, the Mercure Kota Kinabalu City Centre provides a vibrant urban retreat. Visitors can unwind at either of two bars or enjoy Italian cuisine at one of the two on-site restaurants after a day of sightseeing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ₹5,173
₹5,829 total
includes taxes & fees
6 Jun - 7 Jun
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About this property

Mercure Kota Kinabalu City Centre

  • Upscale hotel located in Downtown Kota Kinabalu
  • Take advantage of a coffee shop/cafe, dry cleaning/laundry services and 2 bars at Mercure Kota Kinabalu City Centre. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi and a gym are available to all guests.
  • Other perks include:
    • An indoor pool and an outdoor pool
    • Buffet breakfast (surcharge), smoke-free property and a banquet hall
    • A 24-hour front desk, 1 meeting room and luggage storage
    • Wedding services and a porter/bellboy
  • Room features
  • All 226 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Hyatt Regency Kinabalu
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  • Pool
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  • Free Wi-Fi
  • Restaurant
8.4 out of 10, Very good, 1,000 reviews
The price is ₹7,872
₹8,745 total
includes taxes & fees
16 Jun - 17 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mercure Kota Kinabalu City Centre have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Mercure Kota Kinabalu City Centre?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Mercure Kota Kinabalu City Centre on 6 Jun 2026 start from ₹5,173, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Kota Kinabalu City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Kota Kinabalu City Centre?

This hotel doesn't offer parking.

What time is check-in at Mercure Kota Kinabalu City Centre?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Kota Kinabalu City Centre?

Checkout is at noon.

Where is Mercure Kota Kinabalu City Centre located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Gaya Street Sunday Market, Wisma Merdeka Shopping Center and Jesselton Quay. Suria Sabah Shopping Mall and Api Api Night Food Market Gaya Street are also within 10 minutes.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 231 out of 718 reviews
Rating 8 - Good. 301 out of 718 reviews
Rating 6 - Okay. 104 out of 718 reviews
Rating 4 - Poor. 54 out of 718 reviews
Rating 2 - Terrible. 28 out of 718 reviews

Reviews

Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and air con!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in an interesting area of town, close to restaurants and a well stocked supermarket.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Rooms nice size, great location. Staff friendly and attentive when required.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities
Good location with plenty of coffee, good food and shopping nearby. Jesselton Quay was also very conveniently located within walking distance.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Clean and great that filtered water available in room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly, close to the ferry and to Suria shopping centre. Short walk to main part of Gaya street
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Allwin

Liked: Cleanliness, staff & service, amenities
Clean room. The hallway looks aged. No designated parking. Had to make 10 rounds just to find parking. Walking distance to shops
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lutfi

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff Spacious room/flat
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Close to shopping and dining. The room is small. No privacy in the bathroom. Pool area is nice.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable with the two for drinking water a huge benefit. The breakfast buffet was good quality with a good mixture of local and western foods. Eggs cooked to order was a huge plus too. The rooftop pool and restaurant were lovely in the evening when the sun was setting. I ate here twice and the quality was great and staff very friendly
Bed in standard room
Rooftop pool
Mocktail
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lepina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central located hotel

This hotel is beer centrally located - the drive to the airport was average 20 mins; the Suria shopping mall is a 3-5 min walk and the boat docking port to the islands (gaya island; Sapi island etc) is also 5 mins walk. The staff were always really nice and smiling. The breakfast was definitely fresh and varied. I would recommend staying here and booking the sea view room.
Sea view from the window
Stayed 3 nights in Sep 2025
Verified

8/10 Good

chin chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well maintained
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very helpful and accommodating.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Alex Fong

Staff are helpful and friendly.. would be good if can provide parking space.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Need clean window.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Noorshafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Yog Gin

Liked: Cleanliness, room comfort

Mercury hotel Kota Kinabalu

Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Worth with the price

Big room. Comfortable bed. Strong water. Small bathroom and toilet.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel. My wife has diabetic medication that needs to keep cool so we like to use freeze packs as we travel to keep the meds cold. The rooms don’t have a freezer and the hotel would not freeze the packs for us. Every other hotel in Borneo was willing to do this for us. Security guard out the front (Aidi) was very helpful and organised a taxi to get us to the airport when our Grab failed to pick us up. We are very greatful to him for ensuring we made it to the airport in time. Sister in law left her phone at the hotel and the staff kept it safe until we returned to pick it up a few days later. Again we were very grateful however I was a little surprised they didn’t contact us when they found it originally. We didn’t contact them for a few days after we realized where we had left it.
Stayed 2 nights in Jul 2024