Outdoor pool, pool umbrellas, pool loungers
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Reviews of Kota Kinabalu Marriott Hotel

5 out of 5
Kota Kinabalu Marriott Hotel
Lot G-23A, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah

Reviews

8.6

Excellent

Rating 10 - Excellent. 285 out of 532 reviews" "
Rating 8 - Good. 156 out of 532 reviews" "
Rating 6 - Okay. 41 out of 532 reviews" "
Rating 4 - Poor. 19 out of 532 reviews" "
Rating 2 - Terrible. 31 out of 532 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Huge rooms and very comfortsble, with great views to the ocean. Check in , concierge, pool and retaurant staff were wonderful. Swimming pool was great. Would highly recomend.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and very attentive. The breakfast food was very delicious. The sitting area around the people is limited, and many children share the pool.
Stayed 2 nights in Mar 2024

8/10 Good

Gia Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consider refurbishing the lobby to achieve a more grand and high-class ambiance.
Stayed 1 night in Feb 2024

8/10 Good

BAK YEW

Travelled with family
Liked: Cleanliness, staff & service
The hotel offered satisfactory service with notably quick in-room dining. The sea view and location were impressive, ideal for those seeking delicious food and family time. The quality of food and service was decent, and the room was fine for those not expecting luxury standards. (However, the shower head in the room needed repairs due to low water flow.) A special shout-out to Nigel at the front desk who was a true superstar! His patience and professionalism during our check-in were outstanding, landing us an amazing room with a breathtaking sea view and balcony! I also want to express my gratitude for all the excellent dining suggestions he provided us. Thank you Nigel!

10/10 Excellent

chenghuan

Liked: Staff & service
Stayed 3 nights in Jan 2024

8/10 Good

CYL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Liaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family staycation at Marriott
Friendly staff, nice gym. Hotel with nice sea view. Convenient to few shopping location. Breakfast buffet not nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Jolynn Chew Lan

Liked: Cleanliness, staff & service, property conditions & facilities
We love the sea view. The down side is not much choices for restaurant.
Stayed 3 nights in Dec 2023

10/10 Excellent

Allen Yan Lun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

SHIH CHENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great and scenic hotel.
Located very close to the airport and plenty of restaurants within walking distance. Room was great and breakfast was good to go.
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time staying at Marriott KK. They never fail to impress me, especially the manager of M club,Mr Adrian. He was such a kind and patient man who ensure that our stay there is as great as he can.
Stayed 2 nights in Oct 2023

8/10 Good

YEE HUEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Adan, Sparta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was bery friendly and customer service was excellent. Hotel is in a great location with access to a mall.
Stayed 3 nights in Sep 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was value for money and really good choices.
Stayed 2 nights in Aug 2023

10/10 Excellent

Valentin

Stayed 2 nights in Aug 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

John

Stayed 2 nights in Apr 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this hotel as the staff were very helpful and the view was outstanding. Great views of western sunsets from top of hotel where the pool was also located. Highly recommend!
Stayed 7 nights in Mar 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for exploring KK and the surrounding areas. All the staff were super helpful and friendly. There are some amazing views of the sunset from the infinity pool.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kok Wai Peter, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are good, well maintained.
Stayed 2 nights in Mar 2023

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

gek tiang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sea facing view is great. Friendly staff and service is good.
Stayed 2 nights in Feb 2023

8/10 Good

Eugene

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Atish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel to stay at. Chef Jeff in Kitchen 8 did a really wonderful job catering Vegetarian food for us. All of the service personnel were fantastic. Concierge counter arranged for a car for us to do local sight seeing which was really good. Walking distance to a lot of restaurants and bars. Will definitely go back to experience the Marriott Service.
Stayed 3 nights in Feb 2023

10/10 Excellent

Monte

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel!
We love this Hotel, the Breakfasts and meals are excellent, all the staff are extra kind and helpful.
Stayed 2 nights in Feb 2023

10/10 Excellent

Thiam Pei Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great view of ocean. Nice sunset view.. room is big and comfortable.. Location is not bad.. easy to grab around..
Stayed 2 nights in Feb 2023

10/10 Excellent

ROSS

2/10 Terrible

Xiang Ning

Stayed 2 nights in Dec 2022

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Marriott
Stay was pleasant . Clean room. Food choice can be improve with more international choices than current. My room was facing the main road so can be very noisy at night when motorists blast their engines. Otherwise am happy with stay.
Stayed 3 nights in Nov 2022

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the best breakfast ever! Love the traditional Nescafe “tarik” yummy We love our stay in Kota Kinabalu Sabah❤️❤️❤️
Stayed 1 night in Oct 2022

10/10 Excellent

SAW KEONG

Stayed 2 nights in Oct 2022

10/10 Excellent

Rosliwati binti Md

Stayed 1 night in Aug 2022

10/10 Excellent

NOR AZLAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and cosy with the all the available amenities staff is courteous and restaurant servers are efficient
Stayed 3 nights in Jul 2022

2/10 Terrible

Mikyoung

Stayed 4 nights in Jul 2022

8/10 Good

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

GLADYS

Stayed 2 nights in Jun 2022

10/10 Excellent

jaidi

Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Only one problem
Beautiful hotel. Room with a nice balcony would have a spectacular view if it weren’t for all the boats parking 24/7 right outside. This stole all the privacy as anyone on the boats can clearly see into the rooms including the bathrooms. Still the staff and the hotel in general was great. Would highly recommend.
Stayed 5 nights in May 2022

10/10 Excellent

CHI YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and modern
One of the newest hotels in KK. Huge pity was that the attached mall was a ghost town. Otherwise, given the quality of the service and rooms, I would definitely recommend this to other travellers. Special shout out to the hotel staff - excellent service and knowledgeable about their work.
Stayed 2 nights in May 2022

10/10 Excellent

Mohd. Khairul Afandi

Stayed 1 night in May 2022

10/10 Excellent

Annette

Stayed 1 night in Apr 2022

10/10 Excellent

YEAN LENG, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good but Rooftop bar serving cocktails with “not so good quality “ , sunset @ Stylo was so beautiful but finger food was not so good quality not matching 5-star standard
Stayed 3 nights in Apr 2022

2/10 Terrible

Kim Yoke

Stayed 1 night in Apr 2022

2/10 Terrible

Kim Yoke

Stayed 1 night in Apr 2022

10/10 Excellent

David

Stayed 2 nights in Mar 2022

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Uzairy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view, mantab bosku 👍
Stayed 2 nights in Feb 2022