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"Staff are nice and helpful"

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"Amazing hotel and amazing staff. The bell desk was so helpful in shipping our skis. Kept on coming back to this hotel. "

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"Lovely view and onsen, close to nice areas to drive to. "

"A beautiful new building and kind staff."

"Comfortable and clean room; great staff, breakfast and location "

"Good location, clean, friendly staff"