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"The rooms were good, spacious and comfortable. We didn’t use any other facilities. "

"Convenient location (right next to train station), although could be challenging if you have lots of luggages or need elevator/escalator. The most direct way to hotel elevator required negotiating two short flights of stairs. Otherwise, great hotel. Appreciated the thick window shade to block out heat and light. "

"The room was lovely and had lots of complimentary items. Highly recommend the breakfast, very yum and the staff are very friendly. Convenient location to the Zengoji Temple too. "

"Very convenient to train station and bus terminal. Quiet location. There was breakfast and a restaurant, but we didn't use. We didn't use the Onsen either."

"This hotel offers the best value for money of all the places I stayed during my trip to Japan. I had originally planned to stay for only three nights but ended up canceling my bookings in Niigata and extending my stay by two more nights because it was so comfortable. Nagano’s water quality is exceptional — the shower water is incredibly soft, and I could immediately notice the difference compared to Tokyo. The hotel’s breakfast quickly became the highlight of my day. I really needed more vegetables and fruits during my trip, but since Nagano’s restaurants tend to serve mostly carbohydrate-heavy dishes, this breakfast was a lifesaver. The staff here are also outstanding — they go out of their way to accommodate travelers. Guests can even rent bicycles from the hotel to explore the city. Its location is within walking distance of the train station, and for those heading to Hakuba or Togakushi, there are always shuttle buses available from the station."

"I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable "

"Really nice stay, amazing staff. "

"The room was okay but I really enjoyed their big onsen!"