4/10 Poor
Ankit, kolkata
11 Feb 2015
Liked: Room comfort
Disliked: Cleanliness, staff & service
Pathetic Hotel
We went for our first anniversary and firstly we faced lot of issues getting a toom and food was pathetic and there was no co-operation from the hotel staff. The room service was pathetic and when complained to reception it was informed thatr we cant do anything please write a complaint letter and give it us. i would personally never recommend this hotel to anyone. The complementary breakfast which they served was cold and during lunch time we wanted ala carte bt they straight away said thats not possible and the buffet which they were costing 600/- was not at all worth that. As we were tired do we asked to serve a plate of noodles in the room they straight away said we cant and that was there in the buffet menu.. the hotel staff was rude and was ready to listen to anything at the reception.