Search Hotels by Centara in Ko Phi Phi from ₹9,221

"The property was nothing like the photos advertised. It felt run down and lacked the atmosphere of a true resort. Our bathroom had ants on the counter and sink, and the room door had a large gap underneath that we had to block with a towel each night. Around the walkways, cockroaches were a common sight, which made the stay uncomfortable. The front desk staff gave the impression that they weren’t very interested in helping, though the cleaning staff were genuinely kind and attentive. Another inconvenience was the key system: only one key card is provided per room, and it must be handed in at the front desk every time you leave. The electricity is tied to the key card, meaning the air conditioning only runs when you’re inside. I had to specifically request a workaround so the AC could stay on while we were out. Overall, the experience was disappointing. We left after two nights despite booking three, and didn’t mind losing the money—that’s how strongly we felt about not staying longer. Unfortunately, I would not recommend this property or return in the future. My daughter loved all the cats around the grounds. "

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"Beautiful property and excellent beach! Staff are amazing and the property is clean. They had a buggy cart for guests as needed. The tide goes out very far as a heads up, so the beach was not always able to swim. But lots of pool chairs so we had no issues. This is a 5 star place for sure! Also there are lots of local food places for very cheap just behind the resort. "

"Loved our stay here. The hotel has such a different vibe, it's not like anywhere I've previously stayed! You get a kayak/paddle board for free for 1 hour per day which is a really nice touch. The reviews regarding the noise aren't fair. The clubs on the strip are VERY loud, if you're a light sleeper I wouldn't recommend staying on the Island, it's got nothing to do with the hotel"

"The property is situated in a perfect location. The swimming pools are incredible, and well maintained. The staff were very friendly and accommodating. The room was clean, but needs some serious updating. The beds were too firm, and my safe didn’t work properly. We had a swim up room that was in a great location; it was at the end closest to the beach. This hotel was great for a short visit. If they would spend some money on new mattresses and new shower hardware, this could be a 4 or 5 star rating hotel. "

"Took almost 2 hours to get to property as taxi boats did not arrive due to ‘low tide’. All other hotels in the area managed, so we had to pay to go on a neighbouring hotels boat. Staff at the port were very unhelpful and rude. Key note is that you have to get a taxi boat to and from the hotel, otherwise it is 40minute walk in difficult conditions. When we arrived at the hotel, there was no offer to carry the bags. Hotel room was very dated and bathroom in particular was not clean. No pool or loungers at the property. "

"Great location and Staff"

"We had a very nice stay at the resort on Phi Phi. The location is beautiful – peaceful, with an amazing beach and great views. It’s a perfect place to relax and enjoy the island. The staff were friendly and helpful, and the atmosphere around the resort was very pleasant. The rooms were comfortable and the surroundings made the whole experience feel very tropical and relaxing. Overall, it was a great place to stay while visiting Phi Phi and we really enjoyed our time there."

"Room was ok. The staff were nice. They food at the restaurant was very basic and the portions were very small. Service was really slow many times waiting 20 plus minutes for the food to arrive. Restaurant area is very unattractive. This would not be such an issue if there were any other options for dinning out but you need to take a boat to town to have any other eating options and the last boat back to the resort is at 4:30 so you don't have any options but to be stuck eating at their restaurant. I'm sure that they plan it that way so everyone is stuck eating there. Food is overpriced for the portion sizes. I would not recommend staying at this location."