Kingstone Hotels from ₹3,988

"Reception staff both during check in and check out was busy reminding to check out at 11:00am then anything else. Quite old building and facilities but kept in good condition. Could’ve done better. Staff requires more training on how to welcome and service guests rather only taunt them with exit time or to pay £20 an hour… "

"When checking in I was asked for ID, I didn’t really have anything and said oh, I’ve stayed many times and never been asked. He said well you would have because it’s company policy! I said honestly, in all the years I’ve stayed at Marstons Inns I’ve never been asked, but I don’t think he believed me. Then, once in our room I checked the pull down seat in the shower area as we’ve had problems before and hubby is disabled. It was stuck fast, I yanked as hard as I could, trying not to pull it off the wall. Nope, Anyway a nice young girl came over and after much banging and bashing it came down. But the seat was loose, we managed, but it probably needs maintenance. It’s also very frustrating that hotels always leave the shower head so high that a wheelchair user can’t reach it and as a short partner, in her 70’s hate having to climb up to get it. It’s a pet hate of mine, that I usually mention. If only cleaning staff were to check that the seat works and the shower head is low, there’s usually only a few accessible rooms, please, please teach them this simple thing."

"Great stay good price"

"Clean room, nice shower, comfy enough beds. Easy to find. Bar in case required. Check-in and staff all good."

"Staff professional, friendly and welcoming. Food very tasty, accommodation clean, tidy and comfortable-we were a group of 3 staying in one room for one night whilst attending crufts and the hotel didn’t disappoint, fab weekend, thanks everyone ❤️"

"Clean, good facilities, nice atmosphere. "

"A very nice hotel "

"We weren't advised there was a pool, so we didn't get to use it. Staff were all lovely, especially receptionist who booked us in. But the second lift being out of order meant we had to wait for the lift when checking out. There was a chair in our room [118] that needed joints gluing and could have collapsed, and somewhere in the bathroom is leaking damp, resulting in a few harmless fruit flies and damagedbath panel and skirting. "

"Will be my go-to hotel in Derby now. I often stop in Derby and have only just discovered this hotel. Really impressive all round "