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"The room was clean bed was comfortable, an extra pillow on the beds would be good, there was mould in the shower. Staff so polite and helpful, the bar area was good, and plenty of parking. I came for a night with my children to visit family, very easy to get to my dads and felt safe with my children. "

"Touch surfaces, handrails and bannister post were very dirty, "

"Perfect"

"Staff were great, despite flood. No food etc but not their fault. It was a std place to stay not too far from the nec and airpirt"

"A peaceful location. Staff are super friendly."

"Customer service lady was mean checking us in. No central air conditioning or heating. Room had some what fans. Clean but no amenities like fridge, iron, or microwave. Will I recommend it, yeah if you are on a low budget. If you want quality service, then don’t book this."

"Arrived for a 2 day relaxing time away Room was tatty we ssked for a double bed ended up wit 2 singles pushed together restaurant was unclean breakfast was luke warm and dry.used the spa had to buy a padlock from reception that didnt work with code .questioned it and said couldnt do anything with it .very poor .sauna was out of order.hole in the bathroom ceeling where we witnessed a woodlice drop into the bath ..will not be staying again very poor "

"The advertised school holidays parts were not what we were expecting at all.. movie room with popcorn etc - was some dirty bean bags and no film playing. It was in the same room as the games so you couldn’t sit and watch a film. We didn’t find a sweet cart which was advertised. The new pool area is amazing. Great for kids! And very warm. Would definitely recommend. Communal areas could do with an upgrade and the rooms. We ate in the Ryder grill and opted for the sharing chateaubriand - for the price it was we were extremely disappointed, it was quite cold, not presented very well and lacking flavour, but with a toddler past her bedtime we didn’t have the time to send it back and wait for new food. The breakfast choices and quality was also really lacking. The breakfast food was also cold. Overall disappointed with the food here for the price it is "

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."