Search Hotels Near Kimmel Arena, Asheville

"It was great "

"The room was spacious and clean on arrival but there were only 3 bath towels and the room was serviced only on the 3rd day. The service was poor; bed not made up, no replacement of toiletries."

"The staff was amazing - friendly and ready to help. Enjoyed the food and the bar. Only amenity I wish was available was an indoor pool which is hard to find in the area. Honestly, great stay and would absolutely go back!"

"Clean hotel. Friendly staff. Convenient location. Comfortable beds and pillows. "

"The location was great. Right in downtown Asheville. Free parking was available. Room was clean.but we spent 4 nights in the hotel, there was no cleaning service at all. Nobody cleaned the room, took garbage out, change towels, made our bed. Last night we were awaken at midnight by a very loud noise coming from a drier located around the corner from our room. When I called front desk, staff member was in the middle of something and didn’t show up until I called again. She had an infant with her. Offered us to move to a different room at midnight. When we refused she said there was nothing she could do and we had to wait until the drying cycle was over. That took over 40 minutes. When I said that I want to be reimbursed for the last night stay, the owner was contacted and we were offered 20% discount for one night which came to $17. I don’t think it covered the inconvenience of not sleeping the night before 11 hours drive back home. There was another staff member involved in this situation. Neither of them even apologized for the inconvenience to us. Also, breakfast selection was very limited. "

"Bar and lounge were pleasant and reasonable. The parking charge was reasonable. Entering and exiting parking from the streets was complicated and confusing. It should have been better exeplained in the hotel's website."

"This hotel was very nice. Lots of things to do near by as well as inside the hotel. The only reason it not getting 5 stars is because the AC unit would not cool the room below 70. "

"Beautiful grounds. Could benefit from am indoor pool."

"Excellent location for exploring the town. Comfy beds and plenty of room. Would definitely stay here again. "