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Reviews of Avani Khon Kaen Hotel & Convention Centre

5 out of 5
Avani Khon Kaen Hotel & Convention Centre
999 Moo 4 Prachasamosorn Road, Muang, Khon Kaen, Khon Kaen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 449 reviews" "
Rating 8 - Good. 157 out of 449 reviews" "
Rating 6 - Okay. 24 out of 449 reviews" "
Rating 4 - Poor. 12 out of 449 reviews" "
Rating 2 - Terrible. 6 out of 449 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John, Thatcham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was clean and if staying in the hotel to dine ok otherwise not much to offer close by.
Stayed 1 night in Apr 2024
Response from Avani Khon Kaen Managment Team on 18 Apr 2024
Dear John,Thank you very much for your valuable feedback and will share them with our teamBest regards,

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly helpfull staff . Would recomend to friends and family
Stayed 1 night in Apr 2024
Response from Avani Khon Kaen Managment Team on 18 Apr 2024
Dear philip,Thank you very much for your valuable feedback and will share them with our teamBest regards,

10/10 Excellent

Rocco, North Baldwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have spent almost 200 nights at this hotel and every time I return, my stay is wonderful. I come with my Father, my wife and our grandchildren at least 3 times a year. The pool is magnificent and very well maintained. The rooms are spacious, immaculate and well appointed with a stacked minibar. The breakfast is amazing with a wide variety of food each morning to satisfy any palate, cooked to order eggs and omelets, pastries, bread, cereals and delectable Thai and Asian dishes. The staff is top notch; very gracious and accommodating and super helpful with any requests. And the London Inn Pub and Restaurant makes absolutely fantastic cocktails, has a great selection of wine and beer, with a pool table and very often live music. The manager, Miss Pan is a wonderful manager who always makes my family feel very welcome and at home there. Check in is simple, quick and efficient and special thanks to Miss Muwee who is always super helpful, kind and courteous when we check in! I highly recommend the Avani Khon Kaen Hotel & Convention Centre for families, single travelers and couples - it is a wonderful resort like hotel in lovely Khon Kaen.
Stayed 1 night in Mar 2024
Response from Avani Khon Kaen Management Team on 15 Mar 2024
Dear Rocco,Thank you for your glowing review! We're delighted you enjoyed your stay at Avani Khon Kaen. Your kind words about our excellent service, and friendly staff, mean the world to us. Your kind words are greatly appreciated and serve as motivation for our team. We look forward to welcoming you for a stay in the future.Best regards,

10/10 Excellent

soliman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent!
Stayed 3 nights in Dec 2023
Response from Management Team on 3 Jan 2024
Thank you for being our guest. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management Team on 15 Dec 2023
Thank you for being our guest. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

JOSEPH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale hotel with a fine breakfast bar and restaurants.
Stayed 1 night in Nov 2023
Response from Mr. Wee Kositanont, General Manager on 16 Nov 2023
Thank you for being our guest. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fine hotel with attentive and friendly staff. The room was clean and spacious.
Stayed 1 night in Oct 2023
Response from Mr. Wee Kositanont, General Manager on 2 Nov 2023
Thank you for being our guest and for taking the time to review your stay with us. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and friendly efficient staff
Stayed 1 night in Oct 2023
Response from Mr. Wee Kositanont, General Manager on 6 Oct 2023
Thank you for being our guest. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

2/10 Terrible

Ans

Disliked: Staff & service, amenities
This property won’t put you in the room that you paid for beware
Stayed 1 night in Sep 2023
Response from Mr. Wee Kositanont, General Manager on 6 Oct 2023
Thank you for staying with us here in Khon Kaen. And we would like to apologize for the negative experiences you had during your stay.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern. Not very walkable to local places, but grab is inexpensive and reliable
Stayed 1 night in Sep 2023
Response from Mr. Wee Kositanont, General Manager on 13 Sept 2023
Thank you for being our guest. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

8/10 Good

Ans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mr. Wee Kositanont, General Manager on 6 Sept 2023
Thank you for being our guest. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

soliman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is visited my local Thai for conventions, weddings and events and not overrun by tourists. Staff and hotel are excellent! My only suggestion to update their TVs to a bigger and more internet friendly version. Great place to stay if you want five star quality service and facilities.
Stayed 10 nights in Jul 2023
Response from Mr. Wee Kositanont, General Manager on 12 Jul 2023
Thank you for your review and suggestion. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a peaceful environment with clean rooms and lovely facilities. Dining room staff were very kind a friendly.
Stayed 1 night in Jun 2023
Response from Mr. Wee Kositanont, General Manager on 20 Jun 2023
Thank you for being our guest and for taking the time to review your stay with us. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Experience
Great pool and very comfortable room. Breakfast buffet was a little disappointing. The steam sauna was a real treat.
Stayed 1 night in Apr 2023
Response from Mr. Wee Kositanont, General Manager on 17 Apr 2023
Thank you for being our guest and for taking the time to review your stay with us. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Apr 2023
Response from Mr. Wee Kositanont, General Manager on 12 Apr 2023
Thank you for being our guest and for taking the time to review your stay with us. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

Carlos

Stayed 5 nights in Jan 2023
Response from Mr. Wee Kositanont, General Manager on 9 Mar 2023
Thank you for being our guest and for taking the time to review your stay with us. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

Rocco, North Baldwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort-like hotel with world class staff and facilities! This hotel is absolutely wonderful in so many ways! The staff, led by Miss Mam, are consummate professionals, polite and diligent and eager to make their guests have fantastic trips. From the moment you check in at the reception desk the staff make you feel like you are family coming back home. This is the twelfth time I’ve been a guest at Avani Hotel Khon Kaen and it gets better every time! There are 5 restaurants on the property and the breakfast spread each morning is wonderful. Made to order eggs and omelets with a wide variety of foods that will please every palate. There is a poolside bar and gorgeous swimming pool with a water cascade at the end of the pool. Delicious cocktails and you can order food off the menu of any of the 5 restaurants to eat poolside. The property has a nice bar called The London Pub, right next door to their great coffee and cake shop. Excellent staff in both places; excellent baristas and mixologists. The bar has a pool table and foosball table, with live music and top shelf, premium spirits and alcohol. Love this hotel!
Response from Sunisa Suwannawong, Hotel Manager on 17 Jan 2023
Dear Rocco,Thank you most sincerely for your recent visit to Avani Khon Kaen Hotel & Convention Centre and for taking some of your most valuable time to share your experience to other travelers. We were truly happy to hear that you are thoroughly satisfied with the facilities and services we provided.Your compliments are not only highly appreciated but also most encouraging on our continuous mission toward service excellence. Please rest assured that we will continue to be receptive to the need of our esteemed guests so that your future visit will be always pleasant and memorable as the last.Once again thank you very much for your kind patronage and we are looking forward to your return visit to our hotel at which time it will be entirely our pleasure to extend once again the very best of our hospitality. Our staffs are always ready to welcome you.Yours very truly,Sunisa SuwannawongHotel Manager

10/10 Excellent

philip

Stayed 1 night in Oct 2022
Response from Management Team on 6 Oct 2023
Thank you for being our guest. We look forward welcoming you back in the very near future. Our staff are always ready to welcome you.

10/10 Excellent

Rocco, North Baldwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous as always! Wonderful staff, awesome breakfast, amazing rooms and 4 restaurants that serve really good food! I highly recommend this place for everyone.
Stayed 2 nights in Aug 2022
Response from Sunisa Suwannawong, Hotel Manager on 7 Sept 2022
Dear Rocco,Thank you most sincerely for your recent visit to Avani Khon Kaen Hotel & Convention Centre and for taking some of your most valuable time to share your experience to other travelers. We were truly happy to hear that you are thoroughly satisfied with the facilities and services we provided.Your compliments are not only highly appreciated but also most encouraging on our continuous mission toward service excellence. Please rest assured that we will continue to be receptive to the need of our esteemed guests so that your future visit will be always pleasant and memorable as the last.Once again thank you very much for your kind patronage and we are looking forward to your return visit to our hotel at which time it will be entirely our pleasure to extend once again the very best of our hospitality. Our staffs are always ready to welcome you.Yours very truly,Sunisa SuwannawongHotel Manager

10/10 Excellent

Thammanoon

Stayed 1 night in Jun 2022
Response from สุนิษา สุวรรณวงศ์, ผู้จัดการโรงแรม on 29 Jun 2022
ขอบพระคุณที่สละเวลามาให้คะแนนกับทางโรงแรมของเรานะคะ เรายินดีที่ท่านชื่นชอบโรงแรมของเรา โอกาสหน้าเรียนเชิญกลับมาใช้บริการใหม่นะคะ

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great staff and a clean comfortable room..
Stayed 1 night in May 2022
Response from Sunisa Suwannawong, Hotel Manager on 14 Jun 2022
Dear Donald, Thank you most sincerely for your recent visit to Avani Khon Kaen Hotel & Convention Centre and for taking some of your most valuable time to share your experience to other travelers. We were truly happy to hear that you are thoroughly satisfied with the facilities and services we provided. Your compliments are not only highly appreciated but also most encouraging on our continuous mission toward service excellence. Please rest assured that we will continue to be receptive to the need of our esteemed guests so that your future visit will be always pleasant and memorable as the last. Once again thank you very much for your kind patronage and we are looking forward to your return visit to our hotel at which time it will be entirely our pleasure to extend once again the very best of our hospitality. Our staffs are always ready to welcome you. Yours very truly, Sunisa Suwannawong Hotel Manager

8/10 Good

Apichart

Business traveller
Liked: Cleanliness, staff & service, amenities
Non of the electrical outlets worked except the 2 plugs at the writing desk. (Room 517)
Stayed 1 night in Jan 2022
Response from Sunisa Suwannawong, Hotel Manager on 31 Jan 2022
Dear Apichart, Thank you for staying with us here in Khon Kaen. And we would like to apologize for the negative experiences you had during your stay. Your comments in regard to the need for an improvement are well received and have been duly shared with our management team for proper attention. We thank you for bringing this to our attention. Please accept our sincere apology for this inconvenience caused. We will definitely improve our service, and make sure that this will not occur in the future. We remain at your service for any future assistance you may need. Warm regards, Sunisa Suwannawong Hotel Manager Avani Khon Kaen Hotel & Convention Centre

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It was an OK stay. We did not spend much time in the hotel. Only for a sleep as we are spend most our time outside visiting my husband family. It actually our 2nd years anniversary and 5 months reunion as mentioned in the booking. There were nothing that the hotel could have made it more special even tho it a 1 night stay. Bathroom amenities were missing. There are no dental care kit. Which we find that very odd. Room are okay, but did not feel that the bed sheet is new. Staffs were friendly and polite. All in all it's an OK stay. Could be much better.
Stayed 1 night in May 2021
Response from Hotel Manager on 28 Jun 2021
Dear Guest, Thank you for being our guest and for taking the time to review your stay with us. We are greatly happy to know you were impressed with overall. And we would like to apologize for the negative experiences you had during your stay. Your comments are well received and have been duly shared with our management team for proper attention. We thank you for bringing this to our attention. Please accept our sincere apology for this inconvenience caused. We will definitely improve our service, and make sure that this will not occur in the future. We remain at your service for any future assistance you may need. Warm regards, Sunisa Suwannawong Hotel Manager Avani Khon Kaen Hotel & Convention Centre

8/10 Good

Jorg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Management Team on 28 Jun 2021
Thank you for staying with us here in Khon Kaen and also for sharing your review and giving us the rating.

4/10 Poor

Theerawat

Business traveller
Disliked: Staff & service, room comfort
พนง หน้า front check-in & out ดี ไม่มีพนง ดูแลยกของให้ ห้องอาหาร พนงม่ายพอสำหรับบริการแขก ห้องที่ request ไปก็ไม่ได้ สรุปคือเทียบราคากับservice ที่ได้รับไม่คุ้มค่ากับสิ่งที่จ่าย
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Pandate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Kwan, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with a relax atmosphere, good selection of food and a convenient store near by. The room is clean with reasonably price laundry service. Easy access to highway.
Stayed 6 nights in Feb 2020

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class All the Way
The hotel was really lovely and the staff was exceptionally gracious. The breakfast buffet was really exceptional with a wide variety of well-prepared dishes both Thai and Western. A nice pool is something I deeply appreciate and this was beautiful, more than 30 meters in length. And to top it all off they had a steam sauna. Worth the extra money. Treat yourself.
Stayed 2 nights in Feb 2020

10/10 Excellent

SitiHanifah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
This is my first time in Thailand, and my stays was brilliant! The hotel is clean, beautiful arrangements, great room, nice atmosphere. It was an amazing experience!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in Khon Kaen
The hotel was so beautifully maintained. The room was spacious and comfortable. Our only regret was that we arrived too late and left too early!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Henrik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
Nice hotel and good value for the rate excellent breakfast and overall cuisine Didn't like the constant pum pum pum disco music by the pool, not relaxing. Also 5$US for beer? c'mon! but I will stay there again. .
Stayed 3 nights in Dec 2019

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to relax
Very clean and quiet. Employees are very kind, but not convenient location. I had to use Grab taxi to go to downtown. Jogging track they recommend is dangerous and heavy traffic. No one should go.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Avani hotel is relaxing for family and staff very nice and clean hotel
Stayed 1 night in Nov 2019

4/10 Poor

Johnathan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Unimpressed
Messy check in. On arrival I had to park quite far away, no help with my bags, arrived at check in desk, no order, just chaos, waited, while some person barged in front of me, finally checked in, not much explanation about the hotel at all. Breakfast was pretty dull, not much of an assortment of western food. For the price I would not recommend unfortunately, far better service and quality elsewhere.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been to Avani hotel often everything is perfect and nice relaxing
Stayed 1 night in Nov 2019

10/10 Excellent

Mr David J

Stayed 1 night in Nov 2019

10/10 Excellent

Judy, Fairfax Va

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly , patient and helpful. Rooms are larger than many hotel rooms. Breakfast offers plenty of choices for all nationalities. Yes, we would stay there again.
Stayed 6 nights in Oct 2019

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Graeme, Roi Et

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
I liked everything. I was surprised by the reasonable price of my booking.
Stayed 1 night in Oct 2019

4/10 Poor

Pawinee

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. Good service mind. Easy to go.
Stayed 1 night in Oct 2019

10/10 Excellent

Rajika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The people are so nice and heplful. Lost my phone charger they found it and put it to yhe sidefor me to pick up when i return. The food was amazing.
Stayed 1 night in Aug 2019