Tough checking in- make sure you arrive in the afternoon otherwise you will not get a room -
Great place and easy to get to everywhere
Comment from Hotel Management
8 Jan 2020 by Leandro Vittozzi, Hotel Management
- Dear Mr Kenneth,
Thank you for rating your last stay at The Kensington so highly. We are sorry your check-in experience was not up to your expectations, we always try to accommodate early check-in during the morning, nevertheless it depends on our occupancy.
Should there have been anything else we could have done to make your stay more comfortable please do reach out to us, since your feedback is extremely valuable.
We appreciate your review and hope we have the pleasure of welcoming you back to the hotel soon.
Guest Relations Executive