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"Staff were friendly and helpful. Dinner and breakfast delicious. The first night the bed was too firm for our liking so I informed the receptionist and our room was immediately changed without any fuss or trouble. Great location for exploring Marlborough. Devizes and Swindon."

"We had a great stay in room 7 @ no8 Kingsbury. The room was immaculate, the bathroom was stunning as it was in the basement. Loved the breakfast items in the room, fresh cold milk, water and orange juice. Really liked that it was self check in/out so we could come and go as we please. Shame there’s no on site parking but we found some at the top of the hill, the owners also pre warmed up about a leak in our room so there was a dehumidifier in there. Highly recommend overall and we will be back! Thank you. "

"Good size room and nice big bed."

"Great room with spotless en suite bathroom. Quiet and comfortable. Helpful staff. Upgraded room. Excellent breakfast & dinner on second night."

"We were staying here because our bathroom is being renovated and will definitely stay again. The staff were so friendly and helpful. The room was clean and comfortable with a brilliant shower that I did not have to faff around with adjusting, just turned on and it was the perfect temperature. The underfloor heating makes the room very warm although one can open the windows. In kinder weather, there are chairs outside each of the rooms to sit on and enjoy a drink or smoke, and the pub itself is a friendly and comfortable place just to sit down and have tea/coffee or a drink. It is not 24 hour service but there is a 24 hour M&S Simply food across the road (though be careful crossing if on foot). Breakfast begins at 8 a.m. weekdays and 9 a.m. Sunday. I prefer this smaller place (10 rooms) to a larger hotel, where I feel shut in and have to traverse corridors and stairs to get out. As Coate Water adjacent to the Sun, there is a lot of greenery and fresh air despite the busy road. (I was thrilled to hear a thrush at 6.30 a.m). Altogether it was a very cosy and comfortable experience. "

"Character, charm and creaks. Marlborough is an historic town with much to admire in the town and around the area. When you are fortunate enough to stay in such an area it is good to stay somewhere that is in sympathy with its surroundings. The Castle and Ball stands proud on the high street and is sympathetic to all the surrounding period properties. Time has missed many beats in Marlborough. The hotel is central to such modern day amenities as Waitrose and even there it is like stepping back in time. In Marlborough staff have time for you, you feel special. It’s all so civilised. The car parking for the property is through a fairly tight alleyway, it may well have been the coaching inn entrance to the stables. Plenty of space when I visited and it’s free for guests. Check in is where you start to feel the welcome in the Marlborough meet. Professional, friendly and efficient. From the check in desk I could see many customers availing themselves of the victuals the establishment had on offer. My room was vast with a walk in wardrobe, large en-suite and king size beds. Don’t come here expecting 21st century building finishes, it is an old lady of a building, in parts slightly faded but well kept. Furthermore, as with old ladies there are a few creaks but I always find this satisfying as it is so in keeping with aged structures. The evening sittings finish at 9pm and weekend breakfast is 8-10am. I thought breakfast was outstanding with traditional favourites through to he"

"The place is stunning, the bedroom was gorgeous, rustic & very clean, staff were so friendly and welcoming. Will be back in the future for sure"

"clean room, nice staff. "

"The staff were brilliant and supportve. I was taken ill and they showed great support, professional approve and kindness. Especially Nikki. Didn't get her last name. Room was clean and the food very good 👍 "