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"Breakfast was not good and staff was not trained well. Also guests need to learn table manners !!!"

"Clean room, friendly staff, great food"

"Dated rooms but overall happy with what was given. Responsive staff!!"

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They are truly some of the best staff in the world.😍😍"

"I was given a lovely, friendly welcome. My room was super-clean and very comfortable. The egg hopper was THE BEST and is now my new breakfast favourite!"

"We stayed there for Eight days. It was great experience with old world charm and modern amenities. Rooms were very clean; Staff was very friendly and polite. Specially the "Verandah" staff was very attentive, and Breakfast and dinner was great with ever changing menus. It is unfair to mention few names as a complement because it is injustice done for others who served us with great care and friendliness. As a whole our stay was memorable. We will definitely stay at Galle Face Hotel on our next visit to Sri Lanka."

"Outstanding "

"Don’t stay here unless you have to be 10 minutes from the airport. The place is in disrepair. Among many other things, pieces of carpet cover the broken hall floor tiles. Everything is in need of refurbishment. Front desk staff look like they would rather be anywhere else. "

"Clean well kept great staff and prime location with a connection to one galface mall"