Kapalua Golf Club Plantation Course

Where to begin! As soon as we entered the hotel, Maile greeted us with such a friendly and warm aloha! Maile and Sean were super resourceful, knowledgeable, and all around great people to converse with! They took care of our family and friends and were so friendly! Jorge, a newer front desk agent, brought the same energy and he is a great addition! The room itself exceeded my expectations when choosing a budget hotel. I was pleasantly surprised and loved that the hotel is constantly getting worked on! We had the pleasure of meeting the owner and he was a wonderful guy who was working hard on improving his property! We stayed for 12 days and I’m very happy with our trip here.

Overall, we had a good stay and would consider staying here again. The hotel is in a great location, close to the action in Waikīkī and within walking distance of many restaurants, shops, and attractions. We appreciated that hot coffee and cold water were always available in the lobby, the rooms were clean and well maintained, and the elevators were fast and efficient. During our stay, the hotel also hosted a complimentary wine and cheese event with a hula dancer, which was a nice touch. There were a few downsides: The rooms are somewhat dated and could use some refreshing. Also, housekeeping is only provided for stays of five days or longer. The most frustrating part of our stay involved the laundry facilities. The coin machine was out of order, so we went to the front desk to ask for quarters. We were told rather bluntly that the hotel does not provide change. After spending quite a bit of time trying unsuccessfully to get quarters from nearby businesses, we returned to the lobby and asked a different employee. Without hesitation, they exchanged bills for quarters and even had plenty available behind the desk. While we were grateful for the help, it left us confused as to why the first employee told us it was absolutely not possible. The inconsistency in service was disappointing and created an unnecessary inconvenience. Despite that experience, the location, amenities and overall condition of the property made for an enjoyable stay.

Room was nice. But the building is old and smelly. Pool is nice. I’m glad there was laundry and a kitchen. Walking distance to a lot of restaurants. Beach about 3 blocks away. Parking is very tight. Don’t get a big car.