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The Ritz-Carlton Maui, Kapalua

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Property amenity
Beach nearby, white sand, free beach shuttle, beach cabanas
Beach nearby, white sand, free beach shuttle, beach cabanas
3 outdoor pools, pool cabanas (surcharge), pool loungers
3 outdoor pools, pool cabanas (surcharge), pool loungers

Overview of The Ritz-Carlton Maui, Kapalua

The Ritz-Carlton Maui, Kapalua

5-star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
1 Ritz-Carlton Drive, Lahaina, HI, 96761

Explore the area

  • Popular LocationWest Maui Mountains9 min walk
  • Popular LocationKapalua Resort15 min walk
  • Popular LocationKapalua Golf Resort Bay Course18 min walk
  • AirportKahului, HI (OGG)54 min drive

Room options

About this area

Lahaina

Located in Lahaina, The Ritz-Carlton Maui, Kapalua is near the airport and near the beach. Whalers Village Museum and Drums of the Pacific Lu au are cultural highlights, and some of the area's activities can be experienced at Kapalua Golf Resort Bay Course and Kapalua Resort. Travelling with kids? Consider West Maui Parasail and The Birdstand. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.

What's nearby

  • West Maui Mountains - 9 min walk
  • Oneloa Beach - 10 min walk
  • Kapalua Resort - 15 min walk
  • Kapalua Golf Resort Bay Course - 18 min walk
  • Kapalua Beach - 4 min drive

Getting around

  • Lahaina Sugar Cane Train Station - 17 min drive
  • Kahului, HI (OGG) - 54 min drive

Restaurants

  • Sansei Seafood Restaurant & Sushi Bar - 5 min walk
  • The Banyan Tree - 10 min walk
  • The Gazebo Restaurant - 4 min drive
  • Sea House Restaurant - 4 min drive
  • Merriman's Maui - 4 min drive

About this property

The Ritz-Carlton Maui, Kapalua

5-star luxury resort by the ocean
You can look forward to 18 holes of golf, a beach bar and a poolside bar at The Ritz-Carlton Maui, Kapalua. This resort is a great place to bask in the sun with a white sand beach, beachfront dining and beach cabanas. Indulge in a body scrub, a sports massage and a body treatment at The Waihua Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature seafood and a poolside location. The 24-hour gym offers yoga classes and aerobics classes; other things to do include basketball, snorkelling and surfing/body boarding. A corner/local shop, a terrace and an art gallery on site are available to all guests.
Additional perks include:
  • 3 outdoor pools and a children's pool, with cabanas and sunloungers
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and valet parking (surcharge)
  • An area shuttle, an electric car charging station and express check-out
  • Tour/ticket information, luggage storage and multilingual staff
  • Guest reviews say great things about the location
Room features
All 463 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished lanais and pillow menus.
More amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and composting
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 65-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, DVD players and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Parking and public transport

  • Valet parking on site (USD 45 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 50 for adults and USD 25 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Banyan Tree
  • Kai Cafe
  • Burger Shack
  • 'Olu Cafe
  • Alaloa Lounge

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Art gallery
  • Basketball
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (200000 square feet)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Games
  • Living plant wall
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 65-inch smart TV
  • TV channels
  • DVD player
  • iPod dock
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water

Outdoor space

  • Furnished lanai

More

  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 46.97 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Fitness centre access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 50 for adults and USD 25 for children (approximately)
  • Valet parking fee: USD 45 per day
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 234409
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the health club or fitness facility without adult supervision
Guests under 15 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton Kapalua
The Ritz Carlton Maui, Kapalua
The Ritz-Carlton Maui, Kapalua Resort
The Ritz-Carlton Maui, Kapalua Lahaina
The Ritz-Carlton Maui, Kapalua Resort Lahaina

Frequently asked questions

Does The Ritz-Carlton Maui, Kapalua have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at ?

As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at on 3 Feb 2023 start from ₹74,469.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Maui, Kapalua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton Maui, Kapalua?

Valet parking is available for USD 45 per day.

What time is check-in at The Ritz-Carlton Maui, Kapalua?

Check-in is from 4 PM - midnight.

What time is check-out at The Ritz-Carlton Maui, Kapalua?

Checkout is at noon. Late checkout is available for USD 150 (subject to availability).

Where is The Ritz-Carlton Maui, Kapalua located?

Offering direct access to the beach, this Lahaina resort is 0.1 mi (0.1 km) from Jean Michele Cousteau's Ambassadors of the Environment and 1.2 mi (2 km) from Napili Bay. Oneloa Beach and West Maui Mountains are also within 10 minutes.

Can I cancel my reservation for free at The Ritz-Carlton Maui, Kapalua and receive a full refund?

Yes, The Ritz-Carlton Maui, Kapalua offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton Maui, Kapalua cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1019 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 162 out of 1019 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 67 out of 1019 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 30 out of 1019 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 18 out of 1019 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and surroundings are the most beautiful place we ever stayed. The staff are welcoming and helpful too.
Stayed 3 nights in Jan 2023

10/10 Excellent

Carlos, Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect as it should be.

10/10 Excellent

Heriberto, Sunland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been to the Ritz Maui 12 years ago and this recent time, both times we had a great vacation. Thanks to all the Ritz staff members.

8/10 Good

Mariam, Cuyahoga Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 6 night stay very much. The staff was super friendly and attentive. Just be advised the hotel is pretty removed from the main areas of Maui. This made things quiet and peaceful but you definitely need a car to get around. We just usually walk alot to explore when we we are on vacation and sometimes we just want to grab simple, inexpensive meals so the location was a draw back for us. Also, the waves on the beach made it pretty treachorous. Not sure if it was just the time of year, but other beaches on the island were peaceful. Our daughter is a junior lifeguard and loved it, but I wouldn't have sent my 10 year old in the water at the beach. If you have small beach babies, this isn't the beach for you.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding all around, especially the staff.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from all the staff was exceptional.

10/10 Excellent

venkata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None

10/10 Excellent

Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and clean, but old.

8/10 Good

Peter Leland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean and friendly. Ridiculously expensive with a lot of hidden or unexpected charges such as a $40/day "Resort Fee" and a tax on that resort fee, also a "Resort Fee Transient Accommodation" daily charge, in addition to a "Resort Fee Maui Transient Accomodation" charge, Valet Parking fee of $45 (there is NO self parking option). So expect to pay at least $100 per day in addition to the base price. Restaurants are very expensive (breakfast buffet is $65.83 per person with tax). Expect to pay $120 per person for dinner at the Banyan Tree (between the two of us we split an appetizer, and each had a cocktail, an entree, and a dessert). That being said, the food at the Banyan Tree was excellent, probably the best we had during the trip. The Breakfast Buffet was also excellent with a wide variety or choices. A less expensive option is their cafe (about $19 for a breakfast burrito, including tax and tip). Another less expensive option is the nearby market (i.e. $3 for two boiled eggs in the refrigerated section). It was quite a long trek from the lobby to our room (or from our room to pick up the car), but the room was close to the pools (very clean, quiet pools and with excellent friendly service setting up towels, and offering poolside drink/food service). They offered towels and bottled water for us to bring when we went out. Incredible view from the bar, and nightly live music in the lobby/lounge. Overall excellent, but you have to be ready to splurge.
Stayed 5 nights in Dec 2022

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet space for relaxing