8/10 Good
Matthew
Travelled with partner
23 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girlfriend and I had a very relaxing trip. The butler service is 10/10. Cannot recommend Villa 66 enough (Bernardo and George are the best). Drinks were good but inconsistent across the resort. Lots of restaurants across all of the resorts (we couldn’t do half of them in 8 days!). Private pool was awesome, can’t recommend enough. Good access to lots of Cenotes nearby. Cenote Tortuga was awesome. Lots of different areas to relax, we never felt that we were crowded. Entertainment was great. Chic Cabaret & Bingo are 10/10. Some of the other entertainment was a little disappointing (dancers just doing their own thing). Power cuts happened quite a few times in our stay which was odd during dinner and shows! VIP Access with Expedia is great here, we received free alcohol in our room, free room credits, and consistently the best seats at dinner/shows along with champagne & rose petals pretty much everywhere we went! Lastly, we had a leak but it was resolved very quickly.
Matthew
Stayed 8 nights in May 2024