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"It was all great"

"The best resort I have ever been to. The staff, food and property were all amazing. This resort has set such a high standard, Im not sure if I can go anywhere else. "

"amazing"

"We had the swim out was a great stay would recommend "

"I had a lovely room, it is a beautiful hotel. I really enjoyed every minute there. The staff are wonderful. I enjoyed Spas services, I had two excursions booked through the hotel. I had a blasin at the cenote and parasailing. Every evening there was different show. I loved the Mescian show, why do they call it "Other services" it should be called fabulous seriveces. I would go back there in a minute."

"The rooms were beautiful and very spacious! The amenities and staff were outstanding. The only notes we have, are that the beach is further away, the rooms often felt sandy from the sand surrounding the pools. They could do a better job at cleaning the rooms, though the overall experience was amazing! "

"I was very impressed. The rooms were very clean, the staff were friendly and helpful, and the food was amazing! I am celiac and there were so many options for me to chose from."

"Always clean and stuff hrlpful"

"This experience was by far one of the best experiences my entire family have had. The service was fantastic, the facilities were clean, the food was delicious, and there were so many activities and things to do. I huge thank you to Alejandro at the reception desk who was a gem, to Jose and Joel who were magnificent at the Beach Bar, to Eduardo who was fantastic at the Snack Bar at Colonial, to Cecilia who was a wonderful waitress at the Hacienda PM buffet, to the chef extraordinaire David at Portofino who’s food was delicious, to Francisco and Jonathan who’s service at Portofino made us feel special, and to our wonderful concierge David and Rafael who were a power team always checking after us and giving us updates for our day….you all made this experience exceptional and one that I wish many other families would enjoy. I am Palladium loyal now for life. Thank you again for all that you did. "