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The Lakes Hotel and Conference Centre

3.0 star property
Travelers find a peaceful lakeside escape at this hotel, where sunny days can be spent lounging by the pools or playing a round at the nearby golf course.

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The Lakes Hotel and Conference Centre is on the water with a private beach and poolside bar. Guests can relax at two outdoor pools or visit the nearby golf course. The property offers in-room WiFi, views from the rooftop terrace, and a highly praised staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant

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About this property

The Lakes Hotel and Conference Centre

  • Hotel by the lake
  • You can look forward to a free return airport shuttle, an adjacent golf course and a poolside bar at The Lakes Hotel and Conference Centre. With amenities such as a private beach and beachfront dining, this hotel is the perfect place to soak up the sun. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and 2 coffee shops/cafes.
  • Other perks at this hotel include:
    • 2 outdoor pools
    • Buffet breakfast (surcharge), tennis courts and a local area shuttle
    • Babysitting (surcharge), a 24-hour front desk and a lift
    • Concierge services, barbecues and meeting rooms
  • Room features
  • All 150 individually decorated rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and separate sitting areas.
  • Other amenities include:
    • Rainfall showers, shower/bath combinations and free toiletries
    • 42-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and stovetops

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 140.00 for adults and from ZAR 70.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does The Lakes Hotel and Conference Centre have a pool?

Yes, this property has 2 outdoor pools.

Is The Lakes Hotel and Conference Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Lakes Hotel and Conference Centre?

The Lakes Hotel and Conference Centre doesn't offer parking.

What time is check-in at The Lakes Hotel and Conference Centre?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Lakes Hotel and Conference Centre?

Checkout is at 11 AM.

Does The Lakes Hotel and Conference Centre provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7 AM to 6 PM on request.

Where is The Lakes Hotel and Conference Centre located?

Located in Benoni, this beachfront hotel is next to a golf course and within a 15-minute walk of Benoni Lake Golf Course and Lakeside Mall. SAPS Mechanical School Golf Club and St. Athanasios Greek Orthodox Church are also within 3 miles (5 km).

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

6.8

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 95 reviews
Rating 8 - Good. 26 out of 95 reviews
Rating 6 - Okay. 15 out of 95 reviews
Rating 4 - Poor. 5 out of 95 reviews
Rating 2 - Terrible. 12 out of 95 reviews

Reviews

Verified

10/10 Excellent

Onke Aphelele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Daphene

The room did not have ilk but than again you said coffe station.Please and the water was cold it took long to get warm had to wax with vold water.not on
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Daphene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light in the middle were not working.I dont drink Cremora only fresh milk.E tv is boring
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Joshua

Liked: Cleanliness
Disliked: Staff & service, room comfort

Service? Hello??

Service was terrible! We arrived from the airport hungry for dinner to be told the restaurant is closed as well as the bar. When we asked about any nearby restaurants that are good, we were told to use UberEats. Apparently, everything at the hotel is closed when it’s not peak season which we were not told ahead of time. Also, the front desk only works business hours and won’t answer the phone even then! When we approached the desk for checkout, we heard the phone ringing and ringing but the guy at the desk made no effort to answer, and was not serving any other customers either. It’s a large room with beautiful furnishings, but the bed is hard as a rock.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Josephine

Liked: Staff & service, property conditions & facilities, room comfort

Pleasant experience

The experience overall was pleasant
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Zerelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make sure my son and I had everything we needed. The room I was in was right at the edge of the property next to a park by the lake which didn’t feel entirely safe but at the end of the day I would recommend the hotel.
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Booking, what booking?

Was greeted with a booking, what booking? 30 minutes of standing and waiting for reception to figure where, what room, is room ready. Room was neat and tidy.
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Noluthando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Lakes Hotel

Hotel is not clean. Carpets I can't even express myself. I even had to change rooms
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Khumbelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👌

It was 👌
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Phindile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royalty

Very amazing, room spacious and clean.. beautiful view
Stayed 1 night in Dec 2020
Verified

6/10 Okay

A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Neutral experience

Property in need of upkeep. Tiles falling off staircases. Room stuffy. Breakfast was ok. Wifi erratic.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

We will definitely go back, felt like home and the surroundings where so peaceful and staff friendly
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Dhavarani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay. We enjoyed everything. Staff very friendly. Will definately recommend.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Really good stay
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room.Pleasant surroundings with the lake.Staff were friendly and helpful.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and lovely staff

I was picked up from airport and taken to the hotel by lovely gentleman, I was checked in with no issues and the overall stay was perfect. All staff were polite.
Stayed 8 nights in Oct 2019
Verified

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini Break

Great mini break
Stayed 1 night in May 2019
Verified

10/10 Excellent

Jennah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location and services
Stayed 5 nights in Apr 2019
Verified

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice for business and leisure, friendly staff, clean and spacious rooms, good restaurant and pleasant outside area around the pool. drawback is the proximity to the freeway on the other side of the lake which emits quite a bit of noise during the day.
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Good
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Sipho

Liked: Cleanliness, property conditions & facilities, room comfort

Wow rated

The overall stay was great.
Stayed 1 night in Mar 2018
Verified

2/10 Terrible

ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad experience and staff patehethic

i had very bad experience with the hotel and the manager dont recommend to nobody
Verified

2/10 Terrible

phumudzo

Disliked: Staff & service, property conditions & facilities, room comfort

Lots of improvement required

Not so good. Mosquitoes in the room, bathroom door banging all night, buffet food was cold, neighbors TV loud in the early house, reception Ed chaotic and they had one set of bathroom towels regardless of the number of guest in the room. Power points not working properly
Verified

6/10 Okay

JAN

Disliked: Staff & service, property conditions & facilities
very noisy ,busy with construction on site. no rugby channels on tv service at breakfast was very poor,no coffee-waited 25min for coffee and eggs,under staffed at breakfast
Verified

6/10 Okay

BRENDA

Liked: Room comfort
The room was really nice, the only problem is that the shower leaked all over the floor and it was difficult to reach the plugs to switch on the TV there were also only 2 channels Overall it was a good stay